Whirlpool WTW5500XW Support Question
Whirlpool WTW5500XW Support Question
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Question posted by summerslisbeth on October 4th, 2015
I Have The Whirlpool Duet Sport Washer And I Can't Get It To Get Off Of The Spin
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Current Answers
Answer #1: Posted by TechSupport101 on October 8th, 2015 9:57 PM
TechSupport101
Member since:
May 24th, 2013 Points: 12,171,305
Member since:
May 24th, 2013 Points: 12,171,305
The info supplied is sadly too brief to afford us a narrowed advice as a longer cycle may be a result one of a number of factors like clogged water lines, defect inlet valves, defect pressure valve, etc. And to tell exactly what may be the issue may depend on error codes received (could be just flashing lights) if any. You may need the assistance of a technician.
Related Whirlpool WTW5500XW Manual Pages
Dimension Guide - Page 1
...carry-away capacity: 17 gal. (64 L) per minute.
Laundry tub drain system
Minimum capacity: 20 gal. (76 L). ...break: 28" (710 mm) from bottom of washer.
Specifications subject to change materials and specifications without notice...(155 cm2)
See requirements for planning purposes only. Because Whirlpool Corporation policy includes a continuous commitment to improve our products, ...
Installation Instructions - Page 2
...installation are in cardboard insert in a basement, laundry room, closet, or recessed area.
271/2"
27"
(648 mm) (686 mm)
42" (1067 mm)
2
Install your washer in the top of your Use and Care... Gather required tools and parts before starting installation. Tools needed:
Parts needed: (Not supplied with washer)
Adjustable or open end wrench 9/16" (14 mm)
4" min (102 mm)
Level
Wood...
Installation Instructions - Page 3
... drain system
Minimum capacity: 20 gal. (76 L). Add spacing of washer to 120° F (49° C). Top of standpipe must support washer's total weight (with spacing of 1" (25 mm) under entire washer. Top of laundry tub must install higher than 4.5" (113 mm) of washer. (Additional hoses may be at least 39" (990 mm) above floor...
Installation Instructions - Page 4
...4 n Check with a power supply cord having a 3 prong grounding plug. Tip washer back and place on floor behind washer. IMPORTANT: Removing shipping base is required. or 20-amp, fused electrical supply is ...prong, grounding-type outlet, grounded in the neutral or ground circuit.
48" (1.2 m)
Move washer to within 4 ft (1.2 m) of the customer to a gas pipe.
Remove shipping base. ELECTRICAL REQUIREMENTS
INSTALLATION...
Installation Instructions - Page 5
... in standpipe
Drain hose form
Firmly grasp power cord plug and pull to remove all parts from tub
Connect Drain Hose
5. For a laundry tub or standpipe drain, go to move washer later.
4.
Drain hose form must be inside standpipe; Place drain hose in case you need additional parts with pliers and slide...
Installation Instructions - Page 6
...hoses every 5 years. Repeat with separate directions.
Check for leaks
Turn on valve when attaching to faucets or washer. Remove drain hose form (floor drain installations only)
9. Do not use a Y-adapter (not provided).
...on water faucets to check for a few seconds through hoses into a laundry tub, drainpipe, or bucket to water faucets
Run water for leaks.
Use pliers to water faucets...
Installation Instructions - Page 7
... leg, drain standpipe, or inlet hoses for wall standpipe with wooden block. Secure drain hose
Laundry Tub
Standpipe
Wall
14.
Check levelness of washer and repeat as shown. Check levelness of washer.
Tighten leveling feet
Jam nut
With washer in its final location, place a level on feet until they are about 4" (102 mm) with...
Owners Manual - Page 3
... the detergent directly to soak.
3 Low-water washing creates excessive sudsing with dirty laundry, fill it evenly around the basket wall. Use only High Efficiency (HE) detergent.
Cleaning with Less Water
Washplate
Traditional agitator-style washer
Washer with your new washer is normal, and does not indicate that are made to thoroughly wet the...
Owners Manual - Page 4
... soil level setting will hear the motor and washplate moving the load. Not all spin speeds are preset to work with all cycles, and some warm water may also ...1 WASH CYCLE KNOB Use the Wash Cycle knob to select available cycles on your laundry load. Not all options can be added to the washer to maintain a minimum temperature. SENSING
When the Start/Pause/Unlock button is preset...
Owners Manual - Page 5
... you to increase your energy savings compared to wash large items such as sport shirts, blouses, casual business clothes, permanent press, and blends. Use once a month to drain washer after cancelling a cycle or completing a cycle after power interruption. SPIN
The washer spins the load at high speed.
This cycle features a spray rinse.
Use this cycle...
Owners Manual - Page 6
... fabrics.
• Do not dry garments if stains remain after washing, because heat can set stains into washer
• Empty pockets. load them in loose heaps evenly around the sides of the basket. Load laundry into fabric.
• Treat stains promptly.
• Close zippers, fasten hooks, tie strings and sashes, and remove...
Owners Manual - Page 7
... times and reduced rinsing performance. Using Oxi or color-safe bleach: If using an Oxi or color-safe bleach laundry boost product, add to be marked "HE" or "High Efficiency." Starting Your Washer
6. adding too much detergent may also result in cycle.
Close dispenser drawer, then select Fabric Softener option. For more...
Owners Manual - Page 8
... the cycle.
brights/darks Warm water is normal operation.
9. Some cycles will unlock once the washer movement has stopped. If lid is added to add 1 or 2 missed garments:
Press START/... follow fabric care label instructions to avoid damage to change the Temperature, Soil Level, and Spin Speed, if desired. 8.
This is added to assist in soil removal and to check for...
Owners Manual - Page 9
... weather, winterize your clothes. To winterize washer: 1. CLEANING YOUR WASHER
Keep your washer as clean and fresh as your washer.
NOTE: For best results, do not use abrasive products.
Using recommended AFFRESH® washer cleaner, add one
tablet to washer drum OR If using a mild detergent. 4. Because some water may find laundry product residue in your inlet hoses...
Owners Manual - Page 11
.... Adding wet items to washer or adding more water to drainpipe or laundry tub. Check all four fill hose flat washers are removed during the spin/drain cycles.
Water Leaks
Check the following for oversized, non-absorbent items such as comforters or poly-filled jackets. This is added to www.whirlpool.com/help for loading...
Owners Manual - Page 12
... visit our website at www.whirlpool.com/help for assistance and to the washer.
Check that inlet valve screens have water flowing to run or fill, washer stops working or wash light ... in inlet hoses, which can slow or stop the washer.
The washer senses the dry load with short spins that the washer was unable to reduce suds. Washer may take 2 to outlet. Suds from regular detergents ...
Owners Manual - Page 13
...your load. The washer is less efficient at www.whirlpool.com/help for ...small items. Use a cycle with dry items only. Add only 1 or 2 garments after cycle
Incorrect or wrong wash or rinse temperatures
High speed spins extract more moisture than normal. Small items may not allow even distribution of the load to develop dry spots during the final spin can keep washer...
Owners Manual - Page 14
... spin speed; Use only HE detergent. Always measure detergent and follow manufacturer's directions based on load after the cycle is normal for clothes to move.
Washer is less efficient at www.whirlpool.com/help for the type of garments being washed.
Wash like colors together. See "Using Your Washer" section.
Added water lifts the laundry...
Owners Manual - Page 15
...spinning. The lid will not start or fill with the best cycle.
See "Cleaning your load, or use liquid HE detergent. The washer may have been followed. TROUBLESHOOTING
First try the solutions suggested here or visit our website at www.whirlpool...Washer not performing as expected (cont.)
Incorrect dispenser operation
Clogged dispensers or laundry products dispensing too soon.
Energy Guide - Page 1
Clothes Washer Capacity: Standard
Whirlpool Corporation Model: WTW5500X* Cat. V0Wm7DEY(3B)
Estimated Yearly Operating Cost
(when used with an electric water heater)
$13
▼
$10
$71
Cost Range of Similar ...
Whirlpool Knowledge Base Results
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The amount of water seems too low - Front-load Duet washer
... the Pause/Cancel button. Front-load Duet Sport Washer is empty. The water level will not be as visible as it was in your standard-water-usage washer. Select the Normal cycle and press Start. It will not be completely underwater. Front-load washer Make sure the washer is not cleaning laundry - Open the door and rotate... -
The chlorine bleach dispenser is not working correctly - Top-load HE washer with Dispenser Drawer - video
...-load HE washer with Dispensers in the correct dispenser compartment? Front-load Duet washer The fabric softener dispenser is not working correctly - Front-load Duet Sport washer Top-load HE washer with Dispenser ... false;" href="#"> Lookup Model # Dispenser not working correctly - If using an oxi laundry boost product or color-safe bleach, add it to the liquid chlorine bleach... -
The fabric softener dispenser is not working correctly - Top-load HE washer with Dispenser Drawer - video
.... See the Use and Care Guide for details. washer with Dispenser Drawer - Add only fabric softener to this compartment. Do not add powdered laundry products to the fabric softener dispenser. video How...the fabric softener dispenser. Front-load Duet Sport washer Dispenser not working correctly - Cabrio® Pour measured liquid fabric softener into the dispenser before ...
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