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Whirlpool WMH31017AB Support Question

Whirlpool WMH31017AB Support Question

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Question posted by thughes53403 on May 16th, 2014

Model # Wmh31017ab-1 Microwave

Press cook time and start button and get error message "door open", but door is shut. microwave won't run.

Current Answers

Answer #1: Posted by Odin on May 16th, 2014 2:02 PM
This answer was accepted by the poster of the original question.
Odin

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Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Answer #2: Posted by TheWiz on May 16th, 2014 2:02 PM
TheWiz

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I recommend calling Whirlpool customer service at 1-866-698-2538 so they can walk you through some troubleshooting.

Related Whirlpool WMH31017AB Manual Pages

Installation Instructions - Page 1

... All safety messages will follow instructions. This symbol alerts you to Wall 8 Prepare Upper Cabinet 8 Install Damper Assembly 9 Install the Microwave Oven 9 Complete ...MICROWAVE HOOD COMBINATION INSTALLATION INSTRUCTIONS This product is suitable for further notes. These installation instructions cover different models. Always read and obey all safety messages. All safety messages...
Installation Instructions - Page 2

... sustain other damages. See "Rectangular to withstand the heat produced by the microwave oven for wood studs. See User Instructions.) NOTE: Depending on model, charcoal filters may be free of wall structures, be sure to exist above the microwave oven so that the door can open fully. ■ Some cabinet and building materials are not designed to...
Installation Instructions - Page 3

..., AC only, 15- Installation Dimensions NOTE: The grounded 3 prong outlet must be plugged into a grounded 3 prong outlet. Recommended: ■ A time-delay fuse or time-delay circuit breaker. ■ A separate circuit serving only this microwave oven. Product Dimensions 17¹⁄₄" (43.8 cm) 16¹⁄₄" (41.3 cm) (401.05³c⁄₄...
Installation Instructions - Page 4

... back of the microwave oven. Rotate Blower Motor The microwave oven is attached to back of microwave oven with 2 screws removed in Step 3. 7. A A. Rotate blower motor 180° so that door does not swing open while the microwave oven is being handled. Damper plate 2. Reattach blower motor to the back of microwave oven exterior. Tape the microwave oven door closed so that...
Installation Instructions - Page 5

... the top of "Wall Venting Installation Only." Repeat Step 2 from "Wall Venting Installation Only." 4. Rotate blower motor so that exhaust ports face the top of microwave oven, and flat sides of blower motor face back of "Wall Venting Installation Only." 5 Exhaust port IMPORTANT: If blower motor is not correctly oriented, the 2 screws...
Installation Instructions - Page 6

...4 B D B A A,D A,D A,D E E E E C C C C F F A. Cabinet opening . End holes (on mounting plate) B. See illustrations in "Possible Wall Stud Configurations." Possible Wall Stud Configurations... E E E F F NOTE: If wall stud is within the cabinet opening, do not install the microwave oven. 1. Wall stud centerlines D. Support tabs F. Mounting plate center markers 6
Installation Instructions - Page 7

...the dimensions described in the lower corners, and draw a horizontal line across the bottom edge of the opening. Cut a 3/4" (19 mm) hole in place, find and clearly mark the vertical centerline of...marked in Step 2 of "Mark Rear Wall." 2. Set the mounting plate aside. Mark Rear Wall The microwave oven must be installed on a level line with each be 14¹⁄₈" (35.9 cm) from...
Installation Instructions - Page 8

...1/4-20 x 3" round-head bolt through the wall and to open . Drywall 5. If installing on the template is level. ...." Spring toggle nut 3. Check alignment of the mounting plate. Start a toggle nut on bolts from the back of mounting plate... plate, making sure it is level. 8. Check alignment of the microwave oven. Securely tighten the lag screws. Make sure the 10" (25...
Installation Instructions - Page 9

... of microwave oven B. Make sure the microwave oven door is at the circular shaded area "G" on the template. Back of the microwave oven is for...opens away from the microwave oven. Power supply cord bushing 6. These are for two 1/4-20 x 3" bolts and washers used to secure the microwave oven...shut. 3. Using 2 or more people to move and install microwave oven. With front of microwave oven...
Installation Instructions - Page 10

... the space between upper cabinet and microwave oven. Using 2 or more people, lift microwave oven off of mounting plate, and set aside on the turntable, and programming a cook time of 1 minute at most hardware stores...Replace the fuse or reset the circuit breaker. Sheet metal screw D. With the microwave oven centered, and with sheet metal screw. Refer to damper assembly. Bolts For ...
Installation Instructions - Page 11

...the wall, be sure that the damper can open fully. Vent extension piece, at least 3" (7.6 cm) of clearance between the top of the microwave oven and the transition piece. See the examples ... Transition NOTE: The minimum 3" (7.6 cm) clearance must exist between the top of the microwave oven and the rectangular to seal all joints in "Recommended Vent Length." diameter round vent C. VENTING...
Installation Instructions - Page 12

... A B 6 ft (1.8 m) 2 ft (0.6 m) C D A. The filler panels come in China Each panel is located behind the door. ■ Damper Assembly ■ Mounting Plate ■ Upper Cabinet Template ■ Mounting Screw Kit (includes parts A-G in "Parts Supplied... to keep the damper from your model number located on the front frame of the microwave oven opening . The total length of the ...
Dimension Guide - Page 1

...commitment to 15.2 cm = 1.5 m) B. Ref. Microwave Hood Combination PRODUCT MODEL NUMBERS GMH3204XV GMH5205XV GMH6185XV WMH1162XV WMH1163XV WMH1164XW WMH2175XV WMH2205XV WMH3205XV... piece so that a separate circuit serving only this microwave oven be provided. A time-delay fuse or time-delay circuit breaker is recommended that the damper can open freely and fully. Wall cap F E. 3 "...
Warranty Information - Page 1

... your major appliance, to instruct you on the upper or lower front facing of the microwave oven opening, behind the door. Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God...to Whirlpool within 30 days from the date of purchase. 6. Major appliances with original model/serial numbers that is contrary to Whirlpool with any questions or concerns at the number ...
Use & Care Guide - Page 1

... the chance of the microwave oven opening, behind the door. This is , tell you how to properly grounded outlet. See "GROUNDING INSTRUCTIONS" found in this section. ■ Some products such as whole eggs in this high-quality product. MICROWAVE HOOD COMBINATION USER INSTRUCTIONS THANK YOU for example, closed glass jars - All safety messages will tell you...
Use & Care Guide - Page 2

... not let cord hang over a sink. ■ Do not cover racks or any openings on models with the safety interlocks. (b) Do not place any object between the oven front face and the door or allow the container to stand in the microwave oven for use above ranges with maximum width of table or counter. ■ Do...
Use & Care Guide - Page 3

... by providing an escape wire for exactly 30 minutes, or to whether the microwave oven is properly grounded. WARNING: Improper use an adapter. Repeat to deactivate. To turn off at any cook function. Touch CLOCK, enter time, then touch CLOCK or the Start control. To cancel timer, touch Timer control while the Timer countdown is...
Use & Care Guide - Page 4

...) of the turntable (not in the microwave oven. Remove two screws on the underside of each , then touch START control. Remove bulb cover screw, open the bulb cover. Close bulb cover, and secure with screws. 4 If programming additional stages, enter the cook time and cook power of microwave oven. Enter number of the microwave oven, under the bulb cover, and is...
Use & Care Guide - Page 5

... which is off to the cover for contact and model identification information. Open and close the door, then start the cycle. ■ Control Make sure control is off. Arcing in the display, the door has been closed for assistance. Call for 5 minutes or more without the microwave oven being used. Radio, TV or cordless phone interference Check...
Use & Care Guide - Page 6

...NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Please keep this User Instructions and model number information for other damage to the finish of your major appliance is used ...major appliance, to instruct you on the upper or lower front facing of the microwave oven opening, behind the door. Service calls to correct the installation of repair or replacement under this limited ...

Whirlpool Knowledge Base Results

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    ... . When the time ends, the oven will automatically shut off and "End" will light up " or "down" arrow pads to clear the display. Press Off/Cancel or open the oven door to enter a temperature other than the one displayed. Press Cook Time. NOTE: To determine what style of time to the illustration below. How do I set a timed cook: Press Bake. The cook time oven indicator light will...
  • Microwave oven cooking tips
    ... wings, leg tips and fish tail. Microwave use Racks and bakeware supplied with the oven (on some models), aluminum foil for doneness and add small increments of time if necessary. Stir from the oven. Piercing Before heating, use the turntable. Microwave oven cooking tips: When microwave cooking, the amount, size and shape, starting temperature, composition and density of food. Heavy...
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    ...Efficiency detergent required Leave the door slightly open after each cycle to ...cause product damage over time. 3.  Make sure you are... to Clean Washer cycle. 5.  Press Start. Find Manuals & here . ...500,480);return false;" href="#"> Lookup Model # My top-loading HE washer has...pressing the Pause/Cancel button once. If the Clean Washer cycle is cancelled, run...

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