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Whirlpool WFW94HEXL Support Question

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Question posted by packfan4life on February 24th, 2013

My Washer Makes A Loud Clunking Noise During The Spin Cycle Only.

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Answer #1: Posted by sankarjaishi on February 24th, 2013 3:02 PM

This answer was accepted by the poster of the original question.

sankarjaishi

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December 25th, 2012

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The cause of the machine making clunking noise and vibrating violently is the packaging bolts on the back of the machine that were supposed to be removed when the machine was installed (why it says remove packaging bolts in the installation manual).

These packaging bolts hold the suspension steady and firm during shipping but MUST be removed before operating the machine. When these packaging bolts (I think there are four total, some up to 6 inches long penetrate the rear of the machine) are removed, they allow the suspesion to absorb the vibration.

Related Whirlpool WFW94HEXL Manual Pages

Installation Instructions - Page 3

... openings which are required. IMPORTANT: Do not install, store or operate washer where it will need: n A water heater set to reduce noise transfer. See "Washer Care" in door are the minimum required. Space must support washer's total weight (with water and load) of washer to 120° F (49° C). n A grounded electrical outlet located within 4 ft...

Installation Instructions - Page 7

... drain hose form from the end of laundry tub. Clear water lines Run water for cold water faucet. For optimal performance, hot and cold water must be inside standpipe; Use pliers to the washer. 10. Drain hose form must be connected to faucets or washer. HELPFUL TIP: Make note of which hose is seated...

Installation Instructions - Page 8

... until it is snug. Not Level LEVEL Not Level 16. Secure drain hose Laundry Tub Standpipe Wall 4.54".5" (113 mm) 4.5" (113 mm) 4.5" (113 mm) Grip washer from beneath washer. Check levelness of washer, checking each side and front. Repeat with a red ring. Rock washer to hot water inlet valve marked with cold water inlet valve.

Installation Instructions - Page 9

... test and clean your tools. q Check that transport materials were completely removed from back of your washer, press power and choose the QUICK WASH cycle and run it without clothes. q Check that both hot and cold hoses are attached and water faucets are now installed. Use 1/2 the manufacturer's recommended amount ...

Owners Manual - Page 4

... to select available cycles on all features and cycles are available on your washer. Turn the knob to select a cycle for up to ...cycles. 3 START/PAUSE BUTTON Press and hold to start a cycle, or press once while a cycle is in process to 16 hours on models with Steam, and 12 hours on and off. See "Cycle Guide" for detailed descriptions of the wash cycle by up to pause it for your laundry...

Owners Manual - Page 5

... "HE" detergent compartment This compartment holds liquid or powdered HE detergent for each stage, see "Cycle Status Lights". For models without running a cycle by lengthening the wash time on the cycle selected. Spin Speed This washer automatically selects the spin speed based on some models) The Deep Clean option adds additional soak and wash time to...

Owners Manual - Page 6

... Extra Rinse High Light FanFresh Medium Delay Start Low No Spin This cycle combines low-speed tumbling and low-speed spin for each cycle, and some options cannot be used together. Extra-large load: Fill the washer drum, but make sure clothes can tumble freely. CYCLE GUIDE - This cycle combines high-speed tumbling, a shortened wash time, and a high...

Owners Manual - Page 7

...dust mites. Make sure no carryover of the washer. For best fabric care, choose the cycle that this cycle reduced tested ...cycle, and some models) Cold Low Normal No Spin Light Extra Rinse Presoak FanFresh Delay Start No clothes in washer Clean Washer Cycle Cycle Details: This cycle adds water, then uses high-speed tumbling and an extra high-speed spin...

Owners Manual - Page 8

.... IMPORTANT: n Empty pockets. Choosing the Right Detergent Use only High Efficiency detergents. Load laundry into fabric. USING YOUR WASHER First wash cycle without clothes. Use only HE detergent. It may cause damage to your laundry Sort items by pushing it without laundry Before washing clothes for best cleaning and to use more than one bag...

Owners Manual - Page 9

... a 4-compartment dispenser Models with the same type of HE detergent into the washer too early. Liquid detergent may cause detergent to be dispensed into detergent compartment....Wash option. Make sure it is normal. 3. HE detergent compartment Pour a measured amount of HE detergent into the washer too early. Open the dispenser drawer. 2. Add laundry products as described...

Owners Manual - Page 11

..." for available options. See "Cycle Guide" for available settings. 10. The washer door will delay the start of the wash cycle by up to continue the cycle. Select CYCLE 11. See "Cycle Guide" for the selected cycle. Then close door and press START/PAUSE again to adjust the Temperature, Soil Level, Spin Speed, and Cycle Signal. This will remain...

Owners Manual - Page 12

...pauses that the cycle is using a Steam boost for the necessary time to the load. Spin The washer spins the load at...cycles with your load size. Cycle Status Lights Steam model shown The Cycle Status Lights show that are different from traditional washers. Door Locked Door Locked will light on . You will hear a click, the drum will make a partial turn, and the door will see the washer...

Owners Manual - Page 13

... garments. Make sure laundry drum is finished Promptly remove garments after the wash cycle is complete. IMPORTANT: Do not add detergent to avoid water leaks. The door will rotate while the washer runs a short sensing cycle. If you will be opened and then closed before a new cycle can begin. n This washer has a tight seal to CLEAN WASHER cycle. Do...

Owners Manual - Page 15

... replacement date on RINSE AND SPIN cycle for a period of washer. 4. Shut off water supply to washer to avoid flooding due to clean washer and remove antifreeze, if used. TRANSPORTING YOUR WASHER 1. Place inlet hoses and drain hose inside washer basket. 6. To winterize washer: 1. REINSTALLING/USING WASHER AGAIN To reinstall washer after non-use washer again: 1. Turn on both water...

Owners Manual - Page 16

... item such as a rug or jeans jacket with floor, and washer must be level. Other items are removed during the spin/drain cycles. Noises Clicking or metallic noises Door locking or unlocking. The door will hear three clicks after pushing start. This is normal for leaks (laundry tubs, drain pipe, water pipes, and faucets.) Only use...

Owners Manual - Page 17

... detergent or using too much HE detergent. Select RINSE/DRAIN & SPIN. Ensure there is completed, the door must be completely closed before a new cycle can begin. 17 NOTE: If problems continue, contact an electrician. Do not interrupt cycle. Washer not loaded as expected (cont.) Washer won't run . Both Hot and Cold water faucets must be...

Owners Manual - Page 18

... hose. The suds from drain hose. Avoid tightly packing the washer. See the "Cycle Guide" for load size recommendations for each cycle. Cycles with lower spin speeds remove less water than normal. The load may have both washer and faucet, and have been caught in the washer. Check drain hose for proper water supply. Always measure and...

Owners Manual - Page 19

... detergent. Fabric softener dispensing ball used for low-speed cycle. Not using too much HE detergent. If using a higher speed spin. Use dispensers to load. Do not add products directly to avoid chlorine bleach and fabric softener staining. Run the Clean Washer cycle with this washer. Use only HE detergent. Reduce tangling by mixing types...

Owners Manual - Page 20

... Oxi products from whites and lights. Make sure your load. Overfilling causes immediate ...laundry products dispensing too soon. Do not overfill dispenser. Homes with low water pressure may have tangled. To avoid, select a warmer wash temperature if possible, depending on some models). Use only liquid chlorine bleach in pockets during wash cycle. Water in dispenser after washer...

Owners Manual - Page 21

... service. 21 Drain hose extends into standpipe farther than as described above the floor. Remove any clogs from drum and restart Clean Washer cycle. Press POWER to clear the code. Make sure that may be attached and have been removed. error) appears in display F9E1 (drain pump system error) appears in display System...

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Vibration - Front-load washer
... four feet for details. If you make adjustments to make sure washer is not on a pedestal? These high-spin speed washers require sturdy floors. Play the sound of the washer at the start of a spin cycle. (16 seconds, 260 KB) Play the sound of the washer as the final spin ends. (18 seconds, 286 KB) Please...
Vibration - Top-load washer
...will make excessive noise. To check if the shipping material is vibrating. Tilt the washer forward until the rear of the washer is not removed, the washer will result in spin. Do...the washer at the back of the washer for a yellow strap. See the Installation Instructions for foot contact by rocking the washer cabinet on the floor, load in the rear of the cycle ...
How do I remove odors from my Top-loading HE washer?
... higher water volumes in your washing machine unless the fabric you allow the Clean Washer cycle to complete without interruptions. If necessary, the Clean Washer cycle may be run a Rinse or Rinse & Spin cycle to ensure that all remaining washer cleaner or bleach is recommended that you are using liquid chlorine bleach: Add 1 cup (250 mL...