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Question posted by Ccfaer on October 13th, 2023

I Ran A Quick Load And Two Codes Are Flashing And Mashing Remains Locked. Codes

codes F5 and E3

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Answer #1: Posted by Technicalproblemsolver on October 18th, 2023 3:00 AM

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Technicalproblemsolver

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I'm sorry to hear that you're experiencing issues with your Whirlpool WFW8620HW washing machine. The error codes F5 and E3 indicate a problem with the door lock mechanism. Here are some steps you can try to resolve the issue:

1. Power Cycle: Start by unplugging the washing machine from the power supply for about 1-2 minutes. Then, plug it back in. This can help reset the electronics and potentially clear the error codes.

2. Check the Door: Ensure that the washer door is closed properly and that there are no obstructions preventing it from locking. Look for any items, such as clothing or debris, around the door that may be interfering with the latch or lock mechanism. Clean the area if necessary.

3. Inspect the Lock Mechanism: Locate the door lock assembly on the washing machine. It's usually located near the door latch. Check if there are any visible signs of damage or wear, such as a broken latch or loose connections. If you notice any issues, it may be necessary to replace the door lock mechanism.

4. Contact Whirlpool Support: If the error codes persist after attempting the above steps, I recommend reaching out to Whirlpool's customer support for further assistance. They will have a more in-depth understanding of the error codes and can guide you through additional troubleshooting steps or advise on potential repairs or replacements.

When contacting customer support, have your washing machine's model number and any warranty information available. This will help facilitate the support process.

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Related Whirlpool WFW8620HW Manual Pages

Installation Instructions - Page 9

... washer, press POWER and choose the Quick cycle and run it without clothes. q Dispose of washer. Use 1/2 the manufacturer's recommended amount for leaks around faucets, valves, and inlet hoses. HELPFUL TIP: You may want to prop up front of washer about 1/2" (13 mm) from console and any tape remaining on washer. q Remove protective film from the washer...

Owners Manual 1 - Page 4

...detergent manufacturer's instructions to determine the amount of laundry products to Load & Go™ dispenser (on the bulk ...code appear in the same cycle with a non-HE detergent. If desired, the drawer can stain the load...Load & Go™ containers when refilling, when changing detergent types or concentrations, or when the washer will be lowsudsing and quick-dispersing to single-load...

Owners Manual 1 - Page 6

... the Single-Load or Optimal dispenser: Remove the drawer and wipe the surfaces with affresh® cycle will flash at the end of a wash cycle after you deselect that it will not spin or fill with affresh® Cycle Operation 1. Cleaning the Outside of the washer interior. NOTE: The washer remembers your washer to allow...

Owners Manual 1 - Page 7

...to washer. 2. Nonuse and Vacation Care Operate your washer only when you rinse out the Load &...To winterize washer: 1. Cleaning Load & Go™ Containers (on some water may stay in washer; Apply ..., winterize your washer for about 2 minutes to turn the water back on before washer's next use...washer on Normal cycle for a period of dispenser with guides in hoses, freezing can damage washer...

Owners Manual 1 - Page 9

... an affresh® Machine Cleaning Wipe. The drawer should be fully engaged and the rails locked in the hose clip and tucked underneath the cutout. Make sure to the vertical position. ...with water. Remove remaining residue from the filter by hand from the filter and place lint in the washer. Make sure the drain hose is secured in place. check your Quick Start Guide for ...

Owners Manual 1 - Page 10

...washer walk." Water remaining in washer after use may require additional parts. Installing on your Quick Start Guide. Add spacing of 1" (25 mm) on washer...load) of 1" (25 mm) under counter installation Recessed area or closet installation (washer only) 10 Space must support washer's total weight (with washer...of washer. &#...washer in door are required. Install your washer. See "Washer...

Owners Manual 1 - Page 16

..." section. � To test and clean your washer, press Power and choose the Quick cycle and run it without clothes. Use 1/2 the manufacturer's recommended amount for leaks around faucets and inlet hoses. � Remove protective film from console and any tape remaining on washer. � Check that washer is plugged into a grounded 3-prong outlet. �...

Owners Manual - Page 5

...Once the door has locked, the washer will chime, indicating it is starting. However, if power to the washer is touched the washer will begin spinning to sense the load size. See "Cycle...next cycle. You may be lengthened; Estimated Time Remaining The Estimated Time Remaining shows the time required for cycle details. After the load size is in the display. When selecting a setting...

Owners Manual - Page 6

... cycle. Detergent Low (on load composition. This cycle should be empty. Use this cycle after touching Start/Pause may increase or decrease the estimated time remaining. Touch and hold WASH ... this will be displayed when the FanFresCh®ycle Signal option is locked and cannot be changed . See the "Washer Care" section. Once a wash setting is selected, it is displayed...

Owners Manual - Page 11

...the amount of these and see a "SUD" error code appear in the drum (on the bottle. SELECTABLE. .... What Towels How Basic Settings Temp Spin Soil Normal Quick Wrinkle Control Heavy Duty Cold Wash Sanitize* (with a... X X X X X X X X X X X X X X Wash & Dry X X X X X X Load & Go™ X X X X X X *T his cycle eliminates 99.9% of the most common bacteria found in fluid ...

Owners Manual - Page 13

...Choose the Regular (what to wash) and Quick (how to prevent pilling. Sort and ...remain after washing because heat can set up lint from lint-givers. Single-dose laundry...laundry ■■ Turn knits inside seam. This initial cycle serves to the singledose dispenser (see the "Control Panel and Features" section). Synthetics, knits, and corduroy fabrics will pick up the Load...

Owners Manual - Page 15

... "Cycle Guide" for the selected cycle. Tightly packing the load, unbalanced loads, or excessive suds may change the Estimated Time Remaining. To remove an option from the selected cycle, touch that... Temp, Spin, or Soil. Adjusting settings may also cause the washer to wash your load by touching a selection in this washer. Select any fabric softener onto the clothes. ■■ Do...

Owners Manual - Page 16

... has completed to add a garment will remain locked during the wash cycle. If the FanFresh® option is on cycle selection and load size. This may do so while the "Add Garment" light is off: Cancel current cycle. Water will drain and you will unlock once the washer movement has stopped. For best wash...

Owners Manual - Page 18

...Washer with affresh® cycle, you are detected in the washer cabinet and make sure that option. Replace the dispenser in the washer, "rL" (remove load) will stop flashing at the end of the Washer... residue from the Load & Go™ bulk dispenser, lift the handle on dispenser. b. After the cycle is a reminder to clear the "rL" code. e. Close the washer door and the dispenser...

Owners Manual - Page 19

... a reminder note to the washer to mix antifreeze and remaining water. 3. then disconnect and drain water inlet hoses. Turn on Normal cycle for a period of washer. 4. Washer must be transported in washer or reconnect power. 3. Pull the dispenser drawer out until it must be properly set up for a medium-size load. 19 See "Cleaning the Dispensers...

Owners Manual - Page 21

... 8 minutes while door remains locked. If used, auto shut-off connectors and hoses must be properly installed and in working order. Use only manufacturer's recommended inlet hoses. "F5" followed by "E2" or "F05" followed by "E02" (door will drain for correct drain hose installation. Check for items in the washer drum that the door...

Owners Manual - Page 22

...® cycle. Door not closed for 30 seconds; If code appears again, call . and 3-digit displays) (cont.) "rL" (remove load) appears in display Load detected in . with affresh® cycle is first turned on , the LED will again flash at least three cycles. Unplug washer for at the end of a wash cycle as described above...

Owners Manual - Page 23

... remain locked until the end of water are still in contact with periodic gurgling or surging as coins could be necessary to call for leaks (laundry tubs, drain pipe, water pipes, and faucets.) Remove strainer/stocking from washer" in the balancing system are This is properly secured to possibly avoid a service call. balancing the load...

Owners Manual - Page 27

... Wash action too long for assistance and to move freely for each cycle. Not choosing the right cycle for load, use FanFresh® option if you experience Possible Causes Washer Not Performing As Expected (cont.) Load not rinsed (cont.) Washer not loaded as a rug or jeans jacket, with a slow spin speed to relax wrinkles. When...

Owners Manual - Page 29

..., and clothes load. Be sure laundry packet is designed for smaller load sizes (2-4 items) of balance. Cycle time changes or cycle time too long Normal washer operation. For each second Control Lock is On. Homes with a few extra items. Not using the Quick Wash or Delicates cycle, you select will add time to remain in dispenser at...

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