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Whirlpool DU1055XTSB Support Question

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Question posted by sudlowjr on January 10th, 2017

Flooded Floor From Dishwasher

we have whirlpool model DU1055XTSB. Last night as it was running I found water coming pouring out of the bottom. After stopping it, found that the intake hot water line going into the washer was still running. Had to shut off the line under the sink to get it to stop. What's happened

Current Answers

Answer #1: Posted by Troubleshooter101 on January 10th, 2017 6:30 AM
This answer was accepted by the poster of the original question.
Troubleshooter101

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September 30th, 2015

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1

Mop up the water from the bottom of the dishwasher using rags and a bucket. Turn off the power to your dishwasher before inspecting any of its components. There is usually a power outlet adjacent to the dishwasher inside your cabinets. Disconnect this cord or, if you can't find the outlet, turn the power off at the main breaker.

2

Check the pump, which is in the bottom of the dishwasher, for large objects obstructing drainage. If food, paper or other debris blocks the sump area at the rear of the tub, your dishwasher may not drain.

3

Check the kitchen sink drain and garbage disposal for clogs. Your dishwasher will usually drain into the kitchen sink drain or a garbage disposal. If these are clogged, the water will not go down the pipes and may back-flow into your dishwasher, causing flooding.

4

Run the disposal to clear it if this is the problem. Plunge your sink drain to clear any clogs there as well. Do not reach into the disposal drain. This could lead to serious injury.

5

Open the cabinet beneath the sink and examine the drain hose that connects the dishwasher to the sink. If there is a kink in the hose, the water may not drain out of the dishwasher properly. Replace the hose if this is the problem.

6

Ensure that the total length of the drain hose is not more than 120 inches. A hose that is too long will also have drainage problems.

7

Check the height of the drain hose loop. Dishwashers that do not use an air gap require a drain loop. This loop should be at least 18 inches above the floor. If the hose is not looped at this height, dirty water from your sink can flow back into your dishwasher.

8

Reposition the hose to the proper height. You can attach the hose to the underside of the countertop to do this.

9

Lift off the metal cap on your sink that covers the air gap. Unscrew and remove the plastic cap beneath.

10

Pour about 1/2 cup baking soda into the air gap drain. Follow this with 1 cup of vinegar. Leave this to bubble in the drain for about 10 minutes and replace the caps.

11

Reconnect the power to the dishwasher, or flip the breaker back on. Run water into the sink and then run a cycle through the dishwasher to see if it drains.

12

Disconnect the power to your dishwasher at the outlet or the breaker if cleaning the gap does not fix the problem.

13

Remove the screws on the top and the sides of the dishwasher door panel and lift the panel away. Behind this will be a circuit map that indicates where you can find the drain valve solenoid. Some models may not drain if this part malfunctions.

14

Remove the solenoid wires from their terminals and attach each to a volt ohmmeter. If there is no voltage, contact a technician for repair.

Things You Will Need
  • Baking soda
  • Vinegar
  • Screwdriver
  • Volt ohmmeter
  • Bucket
  • Rags
Tip
  • Always run your garbage disposal before running a cycle through your dishwasher, to clean it out and prevent flooding.

Thanks


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Troublshooter101

Related Whirlpool DU1055XTSB Manual Pages

Owners Manual - Page 1

..., visit our website at www.whirlpool.ca or call us at www.whirlpool.com for additional information. This symbol alerts you don't follow basic precautions, including the following: ■ Read all hot water faucets and let the water flow from service or discarding it. IMPORTANT SAFETY INSTRUCTIONS WARNING: When using the dishwasher. ■ Do not tamper...
Owners Manual - Page 2

...3 Select a cycle and option. 2 Add detergent for cleaning and rinse aid for the water spray to the spray as shown. if it will not fit the outlet, have a proper...electrician. ■ For a permanently connected dishwasher: The dishwasher must be connected to a grounded metal, permanent wiring system, or an equipment-grounding conductor must be run with a cord having an equipment-grounding ...
Owners Manual - Page 3

...line. MAIN WASH WASH A. Cover latch B. Full OR Add ■ Check the rinse aid indicator. NOTE: For most water conditions, the factory setting of your dishes and dishwasher.... Pour rinse aid into the center of the cycle. Hard Water Soft Water Hard Water Soft Water C PRE- Heavily soiled loads require more detergent. The heat dry option will have hard water or...
Owners Manual - Page 4

... amount. In U.S.A., www.whirlpool.com In Canada, www.whirlpool.ca Dishwasher is normal for certain cycles to clean the cooled-down freely? If the problem continues, call . Press down to release. ■ Dishwasher seems to run too long The dishwasher can add an item anytime before the Clean light comes on soil level, water temperature, cycles and options...
Owners Manual - Page 5

...and cans? Stains will have a full load. For best dishwashing results, water should stop. Is detergent caked in the dishwasher Are dishes washed only every 2 or 3 days? Use...dishwasher? Is the rinse aid dispenser empty? Run a vinegar rinse as it in the dishwasher. ■ Brown stains on dishes placed in models) Is the dishwasher aligned with detergent. Heavy soil and/or hard water...
Owners Manual - Page 6

...by a Whirlpool designated service company. Repairs when your model number and...Whirlpool Brand Home Appliances Customer Interaction Centre 1901 Minnesota Court Mississauga, Ontario L5N 3A7 Please keep this warranty does not apply. All rights reserved. ® Registered Trademark/TM Trademark of the dishwasher interior. Damage resulting from accident, alteration, misuse, abuse, fire, flood...

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