Westinghouse LTV-32w6 Support Question
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Question posted by Anonymous-174268 on June 11th, 2023
I Plug In My Firestick Into The Back Of The Hdmi And It Shows Invalid Format How
Current Answers
Answer #1: Posted by HelpHero on August 3rd, 2023 8:07 PM
1. Start by unplugging the Firestick from the HDMI port and turning off both the TV and the Firestick.
2. Reconnect the Firestick into the HDMI port securely, ensuring it is inserted all the way.
3. Turn on the TV first, and then power on the Firestick.
4. On your TV remote, look for an "Input," "Source," or "AV" button. Press this button repeatedly until you see the HDMI input where the Firestick is connected.
5. If the "Invalid Format" message persists, it may be due to a compatibility issue between the TV and the resolution output of the Firestick. In this case, you can try changing the display resolution settings on the Firestick. Here's how:
- On the Firestick home screen, go to "Settings."
- Select "Display & Sounds" and then choose "Display."
- Under the "Resolution" option, try selecting a different resolution.
Start with a lower resolution and work your way up until you find one that works with your TV.
- If you find a working resolution, confirm the change, and the "Invalid Format" message should disappear.
If the above steps don't resolve the issue, it's possible that your TV may not be fully compatible with the Firestick. In that case, you may want to consider using the Firestick with a different TV or contact Westinghouse customer support for further assistance.
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Helphero
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