Western Digital ShareSpace Support Question
Western Digital ShareSpace Support Question
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Question posted by enw on December 20th, 2021
Is There A Way To Get Other Than Wd Hard Drives To Work?
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Current Answers
Answer #1: Posted by hzplj9 on December 21st, 2021 2:26 PM
hzplj9
Member since:
June 25th, 2012 Points: 4,875,700
Member since:
June 25th, 2012 Points: 4,875,700
The likely problem is that they have an identity system to verify that the drive inserted is a valid WD drive. If you put a Seagate drive in for example, it will identify it as not valid by reading the information given by the control PCB on the drive. This is a marketing tool they use to make sure you only use their products.
Hope that helps.
Related Western Digital ShareSpace Manual Pages
User Guide - Page 4
...Video, Music & Photos . . . . . 65
Media Servers Overview 65 Media Types Supported 65 Media Storage 66 Media Devices 67 iTunes with WD ShareSpace 74
7 External USB Drive Sharing & Backup 76
Sharing Data on a USB Drive 76 USB Auto Backup Feature 76
8 Using WD Discovery (Windows Only 79
WD Discovery Overview 79 Mapping a Network Drive 79 Browse Network Shares 82 Desktop Shortcut Creation...
User Guide - Page 10
...174; • Windows Vista™ • Windows® 7 • Windows Server® 2003 • Windows Server 2008 (latest service packs required) • Mac OS® X® Tiger®...65°C (-4 to four WD 3.5-inch SATA hard drives
External USB storage file NTFS, FAT/FAT32; WD SHARESPACE USER MANUAL
Specifications
Ethernet
High performance (10/100/1000) Gigabit...
User Guide - Page 11
... performance, the following system and network requirements are recommended. only) to view additional accessories like cables, power supplies, additional hard drives, and drive mounting rails for WD Discovery™)
OVERVIEW - 6 Kit Contents
WD SHARESPACE USER MANUAL
WD ShareSpace with four or two drives
Drive mounting rails (only included with two-drive systems)
AC adapter and power...
User Guide - Page 14
... is active
OVERVIEW - 9
Off
System is not powered on the device provide information about the status of the system, its hard drives, and network connection. WD SHARESPACE USER MANUAL
LED Indicators
The LED (light-emitting diode) indicators on
Flashing
• System is booting • System is restoring to factory default • System ...
User Guide - Page 99
WD SHARESPACE USER MANUAL
WD ShareSpace's Network Storage Manager Features
The web-based management utility includes the following features: • LAN access-the device supports local area network access of the web-based
user interface, enabling management from anywhere in the network. • Secured access-the device can be accessed and configured by the
web-based, password protected user...
User Guide - Page 101
...description. For more details, see "Network" on page 104.
Date & Time
Set the system date and time manually or set the NTP server to allow date and time to ...drive is connected to the device, the USB drive displays as device name, firmware version, current date/time, system uptime, IP address, volume usage, and volume RAID type. NETWORK STORAGE MANAGER: BASICS - 96 WD SHARESPACE...
User Guide - Page 113
The Storage tab provides a list of the hard drives, manage file share preferences, set the backup destination folder, set disk quotas, and set email or window alerts, change all network configuration ...in iTunes or to access the Twonky Media server. This tab also allows viewing of the device. 10
WD SHARESPACE USER MANUAL
Network Storage Manager: Advanced Mode
Advanced Mode provides access...
User Guide - Page 116
hard drive, volume, network, and USB status;
NETWORK STORAGE MANAGER: ADVANCED MODE - 111 WD SHARESPACE USER MANUAL
Alerts Setup Using the Alerts Setup button on the System tab home page, you can configure emails or popup messages that provide alerts for answer ID 2570.
and user and group events. Note: Email alerts may not work with some ISPs using...
User Guide - Page 127
... no activity. NETWORK STORAGE MANAGER: ADVANCED MODE - 122 Enter the timeout value. 5. Note: The Power Save feature allows drives to shut down when not in the event of '0' disables the Timeout timer..
You must connect the UPS device to operate. Note: During a power failure, the system will continue to the WD ShareSpace before setting up...
User Guide - Page 137
WD SHARESPACE USER MANUAL
Disk Manager The Disk Manager button on the hard drive(s). This page also displays detailed information about each drive, such as disk size, description, and status.
Drive status messages include the following: • Good-Indicates the hard drive is accessible and functioning normally. • Failed-Indicates a fatal error has occurred on the Storage tab home ...
User Guide - Page 139
NETWORK STORAGE MANAGER: ADVANCED MODE - 134 To display more detailed information, click an underlined status. The Volume & Raid Management page appears. Click the Modify icon next to the volume you want to a
working drive in a RAID configuration. • Recovering-The failed drive has been replaced and data is being restored to modify. WD SHARESPACE USER MANUAL
Volume status...
User Guide - Page 141
... span. NETWORK STORAGE MANAGER: ADVANCED MODE - 136 WARNING! Manage RAID
Configure RAID on the hard drives using the Manage RAID tab on the Volume Management page. On the other hand, if you have two drives and remove a drive, you add or remove drives, the new number of four drives), you add two more drives (for four disks. WD SHARESPACE USER MANUAL...
User Guide - Page 142
..., recorded in the array is linear across multiple hard drives) but no data redundancy is lost . • RAID 1 (Mirrored) - combines drives into a linear fashion to create one large logical volume. WD SHARESPACE USER MANUAL
RAID (Redundant Array of Independent Drives) refers to an array of multiple independent hard drives that files written to the volume earlier go to...
User Guide - Page 182
... following :
1. Important: The WD ShareSpace enclosure is the defective one. Use only WD hard drive assemblies of any procedure requiring ESD protection. • Keep the work area free of the internal hard drive(s) which allows replacement of the same size or your warranty will be voided.
Click the Advanced view and then click the Storage tab.
4. Turn off the...
User Guide - Page 189
... connector on the switch.
TROUBLESHOOTING - 184
Make sure that WD hard drives are
properly connected. • Try another device. • Press the power button. (See "Power Button" on the first partition of a USB drive connected to the front port is securely attached to the device? WD SHARESPACE USER MANUAL
Specific Problems and Corrective Actions The following...
User Guide - Page 196
... energy-efficient hard drive options to our customers. IP address: A 32-bit, binary number that stores and shares media files (digital audio, digital video, and digital photos). Host Transfer Rate: The speed at a central location, providing a common connection to all devices on the network. All traffic between the managing computer and the WD ShareSpace is...
User Guide - Page 197
... were attached to the computer that communicates with computer hardware such as a hard drive. Each partition is serving network workstation users.
See also RAID 1.
Protocol: A convention of saved data from a system while the other devices using a cable or a plug. WD SHARESPACE USER MANUAL
MioNet: WD remote computer access service. Mirroring: The process of generating an exact...
User Guide - Page 198
... one of the hard drives fails, the other hard drive(s) will continue to read but cannot store data in ROM.
SMB: Server Message Block.
See also Protocol. Striping: The spread of data over multiple hard drives to create one large logical volume.
A network protocol that one of the drives fails, all drives.
ROM: Read-Only Memory.
A spanned drive is replaced and...
User Guide - Page 199
... having to set of a power failure. WAN: Wide Area Network. See also Protocol. Successor to find one or more WD network storage systems in a network. UPnP: Universal Plug n Play. A set of computer network protocols that a computer's hard drive crashes. UPS: Uninterruptable Power Supply. It connects external drives, printers, modems, mice, keyboards, etc., through a single, general...
User Guide - Page 205
... LAN LED no light 184 Network Storage Manager not appearing 184 no video 184 power indicator no light 184 router failed 185
reset the system 182 Twonky Media server 150
U
UL 195 Underwriters Laboratories Inc. 195 uninterruptable power supply 122 UPnP NAT Traversal 127 UPS service 122 USB hard drive
disconnect 143 format 143 USB...
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