Failed To Connect Keeps Showing On The Parent Unit Display

If you have two cameras make sure that both are powered up (especially if your Parent Unit is set to patrol mode).

Wi-Fi devices can cause interference. Place the Parent Unit and camera(s) 3 feet away from laptops, tablets, cell phone, router, security cameras and other wireless streaming devices (FYI: your baby monitor operates on the same frequency as WIFI and you may experience interference if the devices are too close to each other).

The Parent Unit may be too far away from the Baby Unit. Walls, big metallic objects and other Wi-Fi devices may affect the connection between your Parent Unit and your camera(s). Try to move your Parent Unit (e.g. closer to camera or away from Wi-Fi devises) to find better reception.

If above tips did not help, try resetting the Parent Unit and Baby Unit
Step 1. Disconnect the AC adapters from the Baby and Parent Units.
Step 2. Wait a few minutes.
Step 3. Reconnect the AC adapters to the Baby and Parent Units.
Step 4. Allow up to a minute for the Baby and Parent Units to synchronize.

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