Vtech CS6429-3 Support Question
Vtech CS6429-3 Support Question
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Question posted by bgmg06 on June 15th, 2015
New Voice Mail Is On Handset, But No Messages. How Do I Retrieve ?
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Current Answers
Answer #1: Posted by TechSupport101 on June 16th, 2015 6:27 AM
TechSupport101
Member since:
May 24th, 2013 Points: 12,171,305
Member since:
May 24th, 2013 Points: 12,171,305
See page 43 of the User Manual here https://www.helpowl.com/manuals/Vtech/CS64293/109101 for assistance with messafe retrival. You may have to reach out to you telephone company should the strange issue persist.
Related Vtech CS6429-3 Manual Pages
User Manual (CS6429-3 User Manual) - Page 3
... redial entry 18 Chain dialing 19 Join a call in progress 20 Find handset 20 Intercom 21 Answer an incoming call during an
intercom call 22 Call transfer ...using intercom............22
Directory 24 About the directory 24 Create a new directory entry...........25 Review the directory 27 Alphabetical search 27 Dial a directory entry 27...log display
screen messages 34
User Manual (CS6429-3 User Manual) - Page 4
... Using the answering machine and
voicemail together 39 Voice prompts 40 Message capacity 40 Answering system new
message indication 40 Call screening at the
telephone base 40 Call screening at the handset..........41 Call intercept 41 Message playback 41 Delete all old messages 43 Record, play or delete memos........44 Message window displays 45 Remote access 46
Appendix...
User Manual (CS6429-3 User Manual) - Page 11
...). IN USE light Flashes when there is an incoming call .
/FIND HANDSET Press to page all previously reviewed messages (page 43). When the phone is in use .
Getting started
Telephone base layout
X/DELETE Press to play messages (page 42). On when the handset is in use, or the answering system is not in use , press...
User Manual (CS6429-3 User Manual) - Page 17
... from home). Contact your telephone service provider for example, when you have listened to choose ON or OFF. 5. Press or to all new voicemail messages, the indicators on the handset turn on or off automatically. For more information about the difference, see page 39.
To manually turn the key tone on the indicators...
User Manual (CS6429-3 User Manual) - Page 31
... . Once deleted, you have name entries Jenny, Kristen and Linda in Create a new directory entry on page 26.
Press when the handset is not in use. -ORPress MENU/SELECT when the handset is not in use.
-OR- For example, if you cannot retrieve that entry.
27 Dial a directory entry 1. Follow Step 2 to Step 6 in...
User Manual (CS6429-3 User Manual) - Page 35
... log stores up to 24 digits for the
phone number and 15 characters for new incoming call information. • XX MISSED CALLS shows when there are new call log entries that have not been reviewed...order to view the entire number, you access the call log without records. • Only one handset can review, redial, and copy an entry into the directory. • Entries appear in reverse ...
User Manual (CS6429-3 User Manual) - Page 41
...With toll saver selected, the answering system answers a call after two rings if you are no new messages.
Press or to access the answering system remotely from 00 to 99,
then press MENU/SELECT to... select >ANSWERING SYS, then press MENU/SELECT. 3. The default code is not in use a system handset to 99. 1. Press or to >ANSWERING SYS, then press MENU/SELECT. 3. or toll saver. Press...
User Manual (CS6429-3 User Manual) - Page 42
... 4. Recording time You can set to off. 1. Press MENU/SELECT when the handset is not in use . 2. Press or to temporarily silence the message alert tone. You hear a confirmation tone. • The answering system must be... TIME, then press MENU/SELECT. 5.
Unless you change it, the message alert tone is turned on and you have new message(s), the telephone base beeps every 10 seconds.
User Manual (CS6429-3 User Manual) - Page 43
...handset (page 42) or /PLAY/STOP on the telephone base (page 42) to new messages differently. • If XX NEW MESSAGES and display on the handset and the message
window on the telephone base flashes, there are new messages... after six rings, set to answer before answering calls in seconds instead of voice messages: those left at least two rings earlier than your answering system, turn off...
User Manual (CS6429-3 User Manual) - Page 44
... tone is approximately 14 minutes. Answering system operation
Voice prompts The system provides voice prompts to guide you delete them. When you are reviewing a new message, displays on , the telephone base beeps every 10 seconds when there are new message (including memos), XX NEW MESSAGES and display on handset, and the message window on call screening.
• Press /VOL to...
User Manual (CS6429-3 User Manual) - Page 45
..., if there is an incoming call or another handset makes a call, message playback will be stopped.
41 Call screening setting has no new messages, the system plays back all old messages (oldest first). When playback begins, the total number of messages."
• Only one handset or the telephone base can press recording and speak to caller ID...
User Manual (CS6429-3 User Manual) - Page 49
... answering system is full with total number of old messages recorded.
The answering system is full. Window display 0 1-99 0-99 (flashing)
1-99 & F (alternating)
1-8 0-6 - - Description
No messages. The clock needs to be set , it flashes the total number of new messages recorded, or the total number of messages. The answering system memory is being accessed remotely...
User Manual (CS6429-3 User Manual) - Page 51
... handset is in .
Mute is off so the other party can hear your voice.
There are no directory entries. Appendix
Handset display screen messages
CALL LOG EMPTY
There are no call .
CALLING HANDSET X
(for models with two handsets)
INCOMING CALL
There is full. CALLING OTHER HANDSET (for models with three or more handsets)
You are calling another cordless handset...
User Manual (CS6429-3 User Manual) - Page 52
... RANGE OR NO PWR AT BASE
**PAGING**
PHONE
Communication between the handset and the telephone base is in the answering system.
48
PLACE IN CHARGER REC MEM FULL
The battery is full.
Appendix
Handset display screen messages
NUMBER ALREADY SAVED NEW VOICEMAIL NO BATTERY NO LINE NO MESSAGE
The telephone number you have entered is muted...
User Manual (CS6429-3 User Manual) - Page 53
... is muted. The answering system is turned on . There are deregistering all handsets. The microphone is charging.
The message number currently playing and total number of messages recorded.
49 New voicemail - New call (s) in use. Handset icons Battery status - indicates you are new answering system messages. Telephone base lights
IN USE /ANS ON/OFF
On when the telephone...
User Manual (CS6429-3 User Manual) - Page 59
... cause interference. There is in your cordless phone. Appendix
Troubleshooting
• There may be out of range. • Reset the telephone base by unplugging the electrical power to the base. Install a new telephone line cord. • Remove and install the battery again, and place the handset in the telephone base
or charger. • Wait...
User Manual (CS6429-3 User Manual) - Page 60
.... I hear noise on page 51 for electronic equipment, then try again to be registered at a time. Contact your cordless phone. REGISTRATION FAILED appears on page 60 for the common cure for the first handset. For better reception, install the telephone base in a centralized location within your telephone service provider (charges may apply). Appendix...
User Manual (CS6429-3 User Manual) - Page 62
...your cordless phone. ...and I cannot retrieve voicemail messages.
•...new message indication on page 40). In some cases, the answering system is off on page 35).
• If toll saver is securely plugged into the telephone base. The answering system does not answer after 10 rings. If NEW VOICEMAIL and appear on the display, then your telephone has received a signal from the cordless handset...
User Manual (CS6429-3 User Manual) - Page 63
...on the answering system becomes full during a message, the answering system stops recording and disconnects the call.
• If the caller's voice is very soft, the answering system may ... on the handset to enter your voicemail answers (see Answering system new message indication on page 35). • Make sure the memory of the answering system is not full. The messages on compatibility with...
User Manual (CS6429-3 User Manual) - Page 74
... instructions 61 Installation 2, 3 Intercom 21
J
Join a call 20
K
Key tone 13
L
LCD language 12
M
Maintenance 63 Make a call 16 Memory match 32 Message alert tone 38 Message playback 41 Message window displays 45 Missed call indicator 32 Mute 17
N
New message indication 40 Number of rings 37
P
Paging handsets 20 Parts checklist 1 Predial a call 16
70
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