Billing For Wrong Plan

I changed my vonage plan on 12/02/15 to a !4.99 plan. I have been charged 9.99 the same day. My bill due 1/02/16 is still 36.92. My plan on my account page was never changed.

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Answer #1: Posted by Odin on December 29th, 2015 5:29 PM

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Odin

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You must reolve this with Vonage. See the contact information here: https://www.contacthelp.com/vonage/customer-service

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