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Question posted by Anonymous-11479 on November 14th, 2009 12:00 AM

What is the Vonage cancellation policy?

Has anyone successfully cancelled their Vonage service and received a refund? I feel like they are giving me the run-a-round!

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  • Vonage Support - Vonage V-Portal Web User Interface
    ...by cable Internet service providers. If your cable ISP did not give you a ...allow them to access the Internet at the same time, the content policy of the first user to login will be used for subsequent users ...and don't want to enter a rule at all, click the Cancel Once the rule(s) have been added they ...Test fails, then the test results may not be successfully received by Vonage. Quality Test helps you...
  • Vonage Support - Click-2-Call Advanced
    ... phone. Upon picking up your phone receiver, the party you are calling is automatically dialed. ... Once a call has been placed successfully, you will receive a confirmation message. In a moment, your ...answered, the called party will ring and connect. To cancel a Click-2-Call, pick up your ...selection. To commit changes, click Apply . Clicking Cancel will abandon changes. Terminates the application and ...
  • Vonage Support - Does Vonage have a Money Back Guarantee?
    ... Guarantee? We are confident you will be happy with our service. That is why we offer a 30-day ... refund the payments you made for the following: The service charge for the first service month (less any ... our Account Management Representative during your cancellation call To the shipping address provided by our ... pursuant to their return policy. Vonage does not refund the price of adapters purchased ...

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