Question posted by judymckinsey on March 12th, 2014

How Can I Get My Voice Mail To Allow Me Into Its System?

I have been trying to activate my voice mail messaging and I cannot enter its system. It keeps asking for my pass code which I have not entered. I have tried using my cell phone number and my vkey number but they are not what the system is looking for. Can someone help me please? I have three voice mail messages that I cannot access.

Current Answers

Answer #1: Posted by TheWiz on March 13th, 2014 10:32 AM
This answer was accepted by the poster of the original question.
TheWiz

Member since:
October 13th, 2011

Points: 25,383,424
1,100
points
If you don't know your voicemail pin you will need to call Virgin Mobile customer service and tell them you want to reset it. Here is the phone number: 1-888-322-1122.

Virgin Mobile Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • Virgin Mobile Help for Prepaid Cell Phone and Plans
    ... text reply selected by the landline recipient after they listened to Landline message? How do I get a reply to my Text to your normal text message rate. Just type a text message from your wireless phone and enter the 10-digit phone number as part of your voice in the United States, Puerto Rico and the US Virgin Islands. Simply...
  • Virgin Mobile Help for Prepaid Cell Phone and Plans
    ... a text message to let you know you can start talking. Using the EXTERNAL keypad, dial ##VIRGIN (that will turn off by itself. 7. Your screen should say, "Edit MDN - Then hit the Done 6. Then hit the 5. enter 10 digits..." Enter your phone on our network, but we bet you 're done! Turn your 10-digit phone number. You...
  • Virgin Mobile Help for Prepaid Cell Phone and Plans
    ....   d) This next screen says: "Edit MSID - Enter your 10-digit phone number. Scroll down to Finish and hit OK to select Done.   e) You'll get a message saying your programming is complete, and your phone will walk you ," then your phone now? Scroll down to Activate Phone and hit OK.   b) Your screen will...

Similar Questions

Ask a New Question
Use the box below to post a new question about Virgin Mobile.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Virgin Mobile Reviews

View thousands of Virgin Mobile user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Virgin Mobile customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Virgin Mobile customer service rankings, employee comments and much more from our sister site.