Question posted by Esmeraldalopez12 on February 24th, 2012

Why Can't I Receive Picture Messages?

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Current Answers

Answer #1: Posted by Anonymous-52219 on February 26th, 2012 12:40 PM
This answer was accepted by the poster of the original question.
Anonymous-52219

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February 26th, 2012

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call tech support, have them reset your sspm feature and reactivate aaa in the event that it has been turned off, have them reset the 3g soc on mvno as well and inquiry about th BT acision tool. they might also ask you first to remove the battery of the phone put back in and reprogram the phone. ask them to add 50 cents to your account and then try to send a picture message

Virgin Mobile Knowledge Base Results

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  • Virgin Mobile Help for Prepaid Cell Phone and Plans
    .... effective 02/15/09) for . There are no longer be able to your anniversary date or the amount you will be added to send/receive picture, IM and email messages, as of April 11, 2007, you can I don't want to that? Starting May 28, 2008, you will no changes to activate withR12;or...
  • Virgin Mobile Help for Prepaid Cell Phone and Plans
    You'll also receive an alert whenever your minutes are no matter when you switch to access your account history ...you won 't carry over, so the best time to switch is near the end of charges--like ringtones, downloadable games, text and picture messaging, international calling, 411, browsing VirginXtras/VirginXL, and downloads, you 're free to switch between offers. What if the Plan isn't ...
  • Virgin Mobile Help for Prepaid Cell Phone and Plans
    ... the counter to download the entire message. Why does my message counter say "1". Depending on the screen. A received picture message triggers the message counter to say "1" after I receive a picture message? Why does the screen go to idle after I hit "view" after I've read all messages within the folder the counter is complete, the picture message will no longer experience this...

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