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Question posted by gina3554 on September 9th, 2023

Viking Freezer Not Making Ice

Water was disconnected to my Viking freezer. We have now restored the water supply, but still no ice is being made. Is there a reset button?

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Answer #1: Posted by aureliamarygrace on September 9th, 2023 4:45 PM

This answer was accepted by the poster of the original question.

aureliamarygrace

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Yes, there may be a reset button on your Viking freezer that you can try. However, the lack of ice production could be due to various factors. Here are a few troubleshooting steps you can take:

Check the water supply: Ensure that the water supply is properly connected and there are no blockages or leaks in the water line.
Verify the ice maker is turned on: Make sure the ice maker is switched on. Look for any buttons or switches that control the ice-making function on the freezer.
Inspect the water inlet valve: The water inlet valve controls the flow of water into the ice maker. If this valve is faulty or clogged, it can prevent ice production. You may need to clean or replace the water inlet valve if necessary.
Check the water filter: If your Viking freezer has a water filter, it may be clogged. A clogged filter can restrict water flow and impede ice production. Replace the filter if it is due for a replacement.
Examine the ice maker components: Inspect the ice maker mechanism inside the freezer. Look for any damaged or malfunctioning parts, such as the ice mold, thermostat, or motor. If any component is faulty, it may need to be repaired or replaced.

If you have tried these steps and the issue persists, it might be best to contact the Viking customer service or a professional technician who specializes in freezer repairs to diagnose and fix the problem. They will be better equipped to identify any specific issues with your Viking freezer and provide the appropriate solution.

Answer #2: Posted by Technoprince123 on September 9th, 2023 8:13 PM

Technoprince123

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reason Lack of Water Flow

If water doesn't make it to your Viking ice maker, turn the refrigerator around from the wall and examine the line at the back end. Straighten out some bends or distortion that could be preventing the water flow. Defrost the water line properly with a hairdryer when it becomes frozen

Please response if this answer is acceptable and solw your problem thanks

Related Viking VCSB423SS Manual Pages

Installation Instructions - Page 19

...water that the electrical installation is not used in several months, and water has an unpleasant taste or odor, flush system by the ice...location. • Do not install a refrigeration unit near water area. • Run water line through the floor, back, or side...of Viking units with a power supply cord having a 3-prong grounding plug. Use only 1/4" (6 mm) copper tubing for the water flow...

Installation Instructions - Page 21

Replace four side screws. 8a 8b Wall 2x4 Refrigerator Attach one 2x4 to wall stud (refer to water valve using a 1/2" wrench. When moving unit, do not crimp, kink or crush water supply line. 11 Carefully move unit until semi flush with cabinets. NOTE: DO NOT overtighten. 41 NOTE: Make sure power switch is in power cord...

Installation Instructions - Page 22

...to desired height. 42 Door Stop Adjustment (Side-by-Side) 20 21 1 3 2 Open refrigerator door so door stop and shoulder screw are accessible. Remove shoulder screw and place in 90&#... 2 Align holes on water supply and check for leaks. 16 Lift unit off rollers to 2x4 using a 5/16" head wrench. Overtightening can cause damage. 17 Screw Wall 2x4 Refrigerator Attach positive secure self-...

Installation Instructions - Page 24

...tip device(s) and verify unit is properly installed and no leaks on water connection. h Remove internal packaging and labels and wipe unit down ...unit and verify operation. h Verify electrical supply and water supply (if applicable). h Plug-in cutout, level at desired height and secure unit. h Verify drain pan is secure. h Connect water supply (if applicable). • Verify icemaker fill...

Use and Care Manual - Page 9

... pad to sound, contact an authorized Viking Range Corporation technician immediately. If your refrigerator loses power while in Sabbath mode, interior... sounds and an indicator light glows if the refrigerator or the freezer temperature is engaged, the bale arm of the...end of which part of the ice maker needs to its previous setting. To activate the max freezer mode, press the "ACTIVATE CONTROLS...

Use and Care Manual - Page 10

... Setting the Controls Set controls precisely with a household thermometer that the shelves are constructed of the ice maker needs to be pushed downward until it is not 38° to 40° F (3&#... will restore power to eight hours, then check the temperature. If the freezer temperature is secure before placing items on the uppermost shelf under the glass. If the refrigerator temperature ...

Use and Care Manual - Page 13

... way you use . Freezer Basket Divider (bottom-mount model only) The freezer basket divider separates the freezer into the slots in the center, and pull the divider straight up at the front until it up . Then, pull the shelf straight out. After the refrigerator reaches normal temperature, the ice maker fills with water and begins operating.

Use and Care Manual - Page 14

... to use . NOTE: The ice and water dispensers will be wiped dry. If the freezer door will continue to the water supply. CAUTION To avoid property damage, do not dispense ice directly into dispenser opening. • Do not use sharp objects to break ice 26 Automatic Dispenser Ice Dispenser Operation (dispenser models only) Your refrigerator's ice dispenser allows you can...

Use and Care Manual - Page 15

...water spurts occur, continue to run water until water runs steady. IMPORTANT: The condition of water and amount used determines the life span of your refrigerator's child lock feature prevents water or ice from dispensing ice and water...Be sure to have to Change the Water Filter Your water filter provides a cleaner ice and water supply by calling Viking Range Preferred Service at 1-888-845-...

Use and Care Manual - Page 21

...you will be gone from building up. • Raise the signal arm in the automatic ice maker to the off (up ) position and shut off position. 41 Product Care Vacation Tip...the unit to shut off your refrigerator. they are some of interior volume. If the unit is connected to off water supply to the freezer closed. Keep food organized so you may make these simple tips: • ...

Use and Care Manual - Page 22

... remove them away and make ice? Is the freezer cold enough to make a new supply. • Food is not wrapped properly. • Freezer and ice bin need to be needed to fix them . Is the water valve turned on position? Troubleshooting Most performance problems you might encounter with your problem before calling for service. Common Refrigerator Problems PROBLEM Unit...

Refrigeration Products - Page 11

...make installation quick and easy n True-Flush™ Design allows refrigerator to fit flush into 24" deep installation cutout (VISB models) Ice and water dispenser features (select models) n Through-the-door dispenser provides cubed ice, crushed ice, and chilled water... energy n Reversing ice dispenser motor clears jams n Premium water filter provides a cleaner ice and water supply by filtering bad...

Refrigeration Products - Page 16

... when water filter needs replacing n Max ice feature sets freezer temperature to optimum setting for either produce, or long-term fresh meat storage with its separate temperature control n Two moisture-adjustable, see-through produce drawers n Four slide-out adjustable tempered glass spillproof shelves; Freestanding 36" wide French-door bottom-mount Viking freestanding cabinet-depth refrigerator...

Refrigeration Products - Page 17

... model) n Electronic controls with LCD display allow adjustment of refrigerator and freezer temperature settings from front of door n Through-the-door dispenser provides cubed ice and chilled water in easy one-hand operation • Easy Fill option accommodates large containers n Premium water filter provides cleaner water supply by filtering bad tastes, odors, sediment, and harmful contaminants...

Refrigeration Products - Page 18

...allow adjustment of refrigerator and freezer temperature settings from front of door n Water filter indicator light illuminates when water filter needs replacing n Max ice feature sets freezer temperature to illuminate when dispenser is in use or set for five minutes Ice and water dispenser features n Through-the-door dispenser provides cubed ice, crushed ice, and chilled water in three large...

Refrigeration Products - Page 38

...Viking calls Design Integrity™. No matter the look you're going for nameplate and handle endcaps n Freestanding refrigerator/freezers, refrigerated drawers, and ice machines are available in refrigerator/freezers...only n 15" w. Viking offers complete ultra-premium kitchens and truly consistent design, while delivering the quality and performance that makes Viking the true market leader...

Refrigeration Products - Page 43

REFRIGERATOR/FREEZERS DFSB542 Custom Panel (59.4 cm) (61.0 cm) (67.3 cm) To front edge of side trim - 23 3/8" (59.4 cm) To front of top grille - 24 3/4" (62.9 cm) To front edge of door trim - 24" (61.0 cm) 25" (63.5 cm)* 595 lb. (267.8 kg) FREEZERS WITH ICE AND WATER DISPENSER DFSB542D Custom Panel (59.4 cm) (61...

Refrigeration Products - Page 45

REFRIGERATOR/FREEZERS DFSB548 Custom Panel (59.4 cm) (61.0 cm) (67.3 cm) To front edge of side trim - 23 3/8" (59.4 cm) To front of top grille - 24 3/4" (62.9 cm) To front edge of door trim - 24" (61.0 cm) 25" (63.5 cm)* 650 lb. (292.5 kg) FREEZERS WITH ICE AND WATER DISPENSER DFSB548D Custom Panel (59.4 cm) (61...

Refrigeration Products - Page 49

... Overall Height Overall Depth from Rear to Front of Door Cutout Width Cutout Height Cutout Depth Electrical Requirements 36" WIDE FREESTANDING SIDE-BY-SIDE REFRIGERATOR/FREEZER WITH ICE AND WATER DISPENSER VCSF136D 35 5/8" (90.5 cm)* 68 1/2" (174.0 cm)** 27 1/2" (69.9 cm) 36" (91.4 cm) 69" (175.3 cm) 24 1/2" (62.2 cm) 115VAC/60Hz, 15 amp...

Specs - Page 1

... (IB), Viking Blue (VB...water and ice supply by filtering bad tastes, odors, sediment and harmful contaminants. • Super Clog-Resistant™ Condenser is a registered trademark of Sharp Corporation. Stainless steel upper grille, side trim, and handles (with Dispenser Standard Features & Accessories All models include • Total capacity-23.6 cu. Side-By-Side Refrigerator/Freezer...