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Viking VCBB363RSS Support Question

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Question posted by bigcash516 on January 18th, 2022

Freezer Drain Freezes Up

My Viking VCBB363RSS is working perfectly. however I have to manually defrost the freezer every 2 months. The drain to the bottom pan freezes up and of course ice forms all across the back. Then finally on defrost cycle the water comes out the front of the freezer door on the bottom

Current Answers

Answer #1: Posted by akanetuk1 on March 29th, 2022 8:58 PM
akanetuk1

Member since:
February 6th, 2022

Points: 176,800
100
points
I think this is a general problem, as it has to do with the design, and the heating element is not doing enough to defrost the freeze. You can reduce the cooling temperature or install a defrost enhancement to solve this problem.

Related Viking VCBB363RSS Manual Pages

Specs - Page 1

...defrost o Two slide-out wire baskets • Super Clog-Resistant™ Condenser is maintenance-free under normal use . black lower kickplate. • Brass Accent Option (BR)-nameplate and handle endcaps. INFORMATION SUBJECT TO CHANGE Bottom-Mount Refrigerator/Freezer...(SA), Mint Julep (MJ), Sea Glass (SE), Iridescent Blue (IB), Viking Blue (VB), Pumpkin (PM), Racing Red (RR), Apple Red (AR...
Specs - Page 10

...Viking products shipped within the United States and Canada. ship wt. ship wt. top panel Approx. grille (for two DDBB/DFBB units) Approx. lbs. (kg) 25 (11.3) 25 (11.3) Handle Kits • For use with custom panel refrigerator/freezers... Steel) Designer handles (Stainless Steel) Approx. Bottom-Mount Refrigerator/Freezer % Installation Notes & Accessories Side Panel Kits • ...
Installation Instructions - Page 1

Viking Installation Guide Viking Range Corporation 111 Front Street Greenwood, Mississippi 38930 USA (662) 455-1200 For product information, call 1-888-VIKING1 (845-4641) or visit the Viking Web site at vikingrange.com F20605B EN UL C UL (061410) Side-By-Side & Bottom-Mount Refrigerator/Freezer
Installation Instructions - Page 19

...freeze, replace filter cartridge. •If system has not been used in several months, and water has an unpleasant taste or odor, flush system by the ice...Tip Requirements The anti-tip boards should lay flat on the refrigeration unit. • Do not use unit where water is... valve behind the unit. • The installation of Viking units with a qualified electrician if you water. 36 General...
Installation Instructions - Page 22

Kickplate Installation 18 1 Verify that drain pan is installed and aligned. 19 1 2 3 2 Align holes on water supply and check for leaks. 16 Lift unit off rollers to desired height and level unit using a 22" extension. Door Stop Adjustment (Bottom-Mount) 22 23 120˚ 110˚ 90˚ 1 3 2 1 2 Open refrigerator door so door stop...
Installation Instructions - Page 24

... is properly installed and no leaks on water connection. h Align/square door(s). h Verify drain pan is down . h Position unit in unit and verify operation. Press "ACTIVATE CONTROLS" pad... Installer's company Date 47 h Verify electrical supply and water supply (if applicable). Final Installation 28 29 Performance Checklist Replace top air grille. 30a Using an 8" magnetic nut...
Use and Care Manual - Page 1

Viking Use & Care Manual Viking Range Corporation 111 Front Street Greenwood, Mississippi 38930 USA (662) 455-1200 For product information call 1-888-VIKING1 (845-4641), or visit the Viking Web site at vikingrange.com F20603D EN (061011) Professional/Custom Panel Built-In Refrigerator/Freezer
Use and Care Manual - Page 9

... glows if the refrigerator or the freezer temperature is left ...deactivate the max refrigerator mode before the end of the ice maker needs to...refrigerator loses power while in Sabbath mode, interior lights, display (excluding the three right hand side lit blue squares), and alarms are disabled. To enter Sabbath mode, press the "ACTIVATE CONTROLS" pad to sound, contact an authorized Viking...
Use and Care Manual - Page 10

... To replace shelves, guide the rear hooks of the refrigerator. Shelves may freeze. Spillproof shelves also adjust to the ice maker. Setting the Controls Set controls precisely with a ...glass shelves carefully. This will restore power to meet individual storage needs. Checking the Temperature (freezer) Place the thermometer snugly between -5° to 50° F (-21° to...
Use and Care Manual - Page 14

... pieces of water may form on your refrigerator to shut off if the refrigerator or freezer door has been left ajar for ten minutes. Operation will vary in cutout on its own, or you repeatedly dispense crushed ice, "snow" may continue to break ice 26 Automatic Dispenser Ice Dispenser Operation (dispenser models only) Your refrigerator's ice dispenser allows you...
Use and Care Manual - Page 15

...freeze, replace filter cartridge. • If system has not been used for several months... cleaning the ICE Cubed dispenser... engaged. Drain water from...Viking Range dealer. NOTE: Allow a one to two minute delay to allow internal water tank to the right. If unpleasant taste or odor persists, change is unsafe or of your refrigerator's water filtration system may be changed every nine months...
Use and Care Manual - Page 16

... If food contains ice crystals, it dry. Then tear off bruised and discolored areas. Store eggs without lids • Wax paper or wax-coated freezer wrap • ...freezer packaging. A full freezer stays cold longer than a partially filled one, and a freezer full of meat stays cold longer than a freezer full of unfrozen food per cubic foot within 24 hours. When refrigerating or freezing...
Use and Care Manual - Page 21

... days. If neither a food locker or dry ice is no need before you open with water. they are: • Freezer or refrigerator fresh food fan: sounds like air rushing or whirling • Sealed system (evaporator and heat exchanger) refrigerant flow: sounds like gurgles, pops or boiling water • Defrost heater: sizzles, hisses or pops •...
Use and Care Manual - Page 22

.... Is the water valve turned on position? Off-taste or odor in the defrost pan Ice Maker will not operate or ice is not made fast enough • on (down ) position? Water in ice • New plumbing connections can solve your Viking referigerator will not operate POSSIBLE CAUSE AND/OR REMEDY Is the power cord plugged...
Use and Care Manual - Page 23

... authorized Viking Range Corporation service agent or representative. Replacement of original retail purchase or closing date for future reference. 44 Warranty BUILT-IN BOTTOM-MOUNTS/SIDE-BY-SIDES/ALL REFRIGERATORS AND ALL FREEZERS WARRANTY THREE YEAR FULL WARRANTY Built-in such applications is longer. Any defects must be covered by this manual for new...
Grille Kit Instructions - Page 4

... a vertical or horizontal 1/2" (1.2 cm) to be used on the refrigeration unit. • Do not use unit where water is not responsible ...from freezing. • Do not use an extension cord. Tubing should be required if the unit does not touch the back wall of Viking ... The contaminants or other substances removed or reduced by the ice maker. • If saddle valve is adequate and in ...
Refrigeration Products - Page 16

... optional top grille accessory. and they really make the space work with surprising storage capacity and an array of ultra-premium features. freezer n Two slide-out baskets n Dispenser model has three slide-out baskets n Factory installed automatic icemaker n Adaptive defrost VCFF136 - At 36" wide and 24" deep, these models fit perfectly into standard cutouts.
Refrigeration Products - Page 17

... for five minutes n High temperature alarm warns if freezer or refrigerator temperatures exceed normal operating temperatures Ice and Water Dispenser Features (Dispenser model) n Electronic controls with LCD display allow adjustment of refrigerator and freezer temperature settings from front of door n Through-the-door dispenser provides cubed ice and chilled water in easy one-hand operation •...
Refrigeration Products - Page 18

...Factory-installed automatic icemaker n Adaptive defrost Electronic control features n Electronic controls with LCD display allow adjustment of refrigerator and freezer temperature settings from front of door... cabinet Professional features - refrigerator n Temperature adjustable Meat Savor™/Produce Drawer can be set to optimum setting for maximum ice production n Door-open your...
Refrigeration Products - Page 34

... custom front models - DPFGIM FGIM515/FPIM515 FGIM515/FPIM515 Custom Panel Model Draining process melts old ice, ensuring a constant supply of crisp, clean ice all night long. The Viking ice machine ensures you can concentrate on your mixology instead of any party. PHK30SS n Drain pump - capacity ice bin n LED light in 24 hours n 1" x 1 1/8" x 1 1/4" cube thickness n 26 lb. So...

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