How To Replace Lost Card

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Answer #1: Posted by Mets86 on July 22nd, 2011 4:06 PM

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Mets86

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The fastest way to order a replacement ID card from United Healthcare is to use their www.myuhc.com web site. Here is some more information as well:

PDF with screenshots for requesting a replacement card on the myuhc.com web site
Here are the instructions from the myuhc.com web site for registering if you do not have your ID card:
- If you don't have your ID card AND:
  - You already have a user ID and password, you can request new ID cards and print temporary ID cards online. Just log in and click Account Settings at the top of the screen.
  - You don't have a user ID and password yet you can register with your Social Security number and birth date. If you do not want to provide this information; please call us toll-free at 1-877-844-4999 for help. We are available Monday through Friday, 8:00AM-10:00PM ET.
  - You already have a user ID and password are having trouble logging in and don't know your Member ID and Group/Account numbers, please call Technical Support toll-free at 877-844-4999 for further assistance. Technical Support is available Monday through Friday, 8:00AM-10:00PM ET.