Question posted by darlenemboyle on September 13th, 2010
Refund On A Non-refundable Ticket
Bought a vacation package on Expedia to Paris & Rome in October, 2009 for travel in September, 2010. Unfortunately, my husband was laid off in March, 2010 and is still unemployed. Expedia refunded the hotel, however, our airline tickets are non-refundable. They said we have 1 year from when the tickets were purchased to travel. In other words, we need to travel to Paris & Rome on United and/or Lufthansa by the end of October, 2010, or we are out about $2,300 in airfare. Given the circumstances and that we can provide proof my husband was laid off, can we request a refund or at least get another year extension on the airline credit?
Current Answers
United Airlines Knowledge Base Results
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United Airlines - Travel Information from United.com: US/Canada Checked Baggage
... from the above fees for checking your baggage fees online before you are: traveling in United First® Frequently Asked Questions This policy has been revised, effective for tickets purchased on flights operated by United, United Express and Star Alliance partner carriers if you travel wholly within 24 hours of checked baggage fees for U.S. Prepay baggage fees... -
United Airlines - Travel Information: Airport Check-In Details
... a cutoff time of Terminal 7 (door marked E). Memphis, Tennessee Memphis International Airport (MEM) No ticketing during check-in units are open 3 hours before flight departure (2 hours if traveling internationally. Kennedy International Airport (JFK) 4:30am-8:30pm EasyCheck-in hours. December 31, 2009 , the PHL baggage claim area will close 60 minutes prior to first departure... -
United Airlines - Passengers requiring extra space, United policy
... have aligned with other major airlines' seating policies relating to passengers who: are unable to contact United via phone at 1-800-UNITED-1 (1-800-864-8331). This will be the same as the fare paid for two checked bags, a customer with this circumstance. If adequate seating is purchased along with the original ticket or separately. If no...
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