Question posted by schataco on August 22nd, 2016

Flight Canceled After 4 Hours How Do I Get Partial Refund?

I was on a flight from Ohare to South bend Saturday.After 4 hours of sitting on tarmack, at gate and then in waiting area they canceled flight. No other flights available that day. I had to pay a car service to get my daughter to her college in South Bend. Am i entitled to any kind of ticket refund?

Current Answers

Answer #1: Posted by Odin on August 22nd, 2016 9:57 AM
This answer was accepted by the poster of the original question.
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Use the form at https://www.united.com/web/en-US/content/reservations/refunds/refund.aspx to find your answer and begin the refund process.


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Answer #2: Posted by darmaan96 on August 22nd, 2016 10:29 AM
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Airlines do not guarantee flight schedules, so flight times are subject to change. In most cases, you shouldn't expect much if a flight is cancelled. Airlines cancel flights for many reasons, and the compensation you're entitled to depends on the circumstances of the cancellation.

Some airlines will attempt to contact passengers if the flight is canceled prior to the day of departure, using contact information from the reservations process. And, airlines suggest that passengers confirm their itin reasons beyond its control (e.g., weather, air traffic delays, or a strike), it will not, in most cases, offer compensation to delayed passengers. However, if a flight is cancelled due to events within the airline's control (e.g., required maintenance, lack of flight crew), travelers may be entitled to compensation.

The first step airlines make is to rebook you on the next flight with available seats, in the same class of service as your original flight, at no additional charge. Some (but not all) airlines will rebook passengers in a higher class of service if the original class is full. If your ticket is for business or first class and space is not available, an airline will often rebook you in coach class and offer a partial refund. And, if you opt not to fly due to the cancelled flight, you will often be issued a refund for the unused portion of the ticket. If there aren't any available seats with your carrier, it will often arrange for you to fly another carrier to your destination.

RELATED: Tight Airport Connections: What You Need to Know About Making a Connecting Flight

If your flight was the last flight of the day, or if the delay will be more than four hours between 10:00 p.m. and 6:00 a.m., many airlines will often provide compensation, including overnight accommodations, a phone card, and meal vouchers. However, some may not offer compensation. If you're unsure of your airline's policy, it's smart toid ask an airline employee if the airline will provide meal vouchers or other compensation. On most airlines, if you live in the city from which the flight is departing, you will not be eligible for compensation.

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