Question posted by THEKITEMAN1 on December 13th, 2023
Item Was Said To Be Dilivered And Given To Someone I Have Not Received Parcel
Current Answers
Answer #1: Posted by Technicalproblemsolver on December 14th, 2023 2:35 PM
You can either call their customer service or use their online tracking system to initiate a trace on the package. When you contact UPS, provide them with the tracking number for your parcel and explain the situation.
Let them know that you did not receive the package even though it was marked as delivered and that you are concerned it may have been given to the wrong person. UPS will initiate an investigation and try to determine what happened to your package.
They may contact the driver and the delivery location to gather more information. They will also work with you to try and resolve the issue and ensure that you receive your parcel.
It's important to act quickly and report the problem as soon as possible to increase the chances of locating your package.
If you have any additional information about the delivery or the location, be sure to share that with UPS as well.
I hope this helps, and I hope you can locate your parcel soon.
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