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Turtle Beach Ear Force X32 Support Question

Turtle Beach Ear Force X32 Support Question

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Question posted by 2chmikey on October 20th, 2013

Turtle Beach X32 Hearing Game Sound Wont Work

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Answer #1: Posted by TheWiz on October 20th, 2013 4:10 PM
TheWiz

Member since:
October 13th, 2011

Points: 25,383,424
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I would contact Turtle Beach and have them walk you through some troubleshooting. Contact info is here:

http://www.turtlebeach.com/about-us/contact-us

Related Turtle Beach Ear Force X32 Manual Pages

User's Guide - Page 2

... (2) AAA Batteries Table of Contents X32 Headset X32 Transmitter Overview Using the Transmitter Pairing the Headset and Transmitter Setup Equalizer and Sound Field Expander Presets Chat Boost™ Technical Specifications Troubleshooting Important Safety Information X32 Wireless Digital RF Transmitter RCA Splitter Cable TURTLEBEACH.COM Turtle Beach Sticker watch X32 training videos at: www...
User's Guide - Page 3

... low. The headset is powered by (2) AAA batteries (included) which preset is powered on the talkback cable here. (see pg. 11) 4 Game Volume: Turn to activate the different Sound Field presets. X32 Headset 2 3 4...to adjust the game sound level. A beep will turn off . 6 Battery Compartment Cover Slide down the panel on the headset by pressing the button until you hear 2 beeps, ...
User's Guide - Page 4

...work together. If this dual-band WiFi radio technology coexists with the headset. For best performance, place the transmitter in this package are "paired", which means they're synchronized to ensure they 'll interfere with the transmitter. Dual-Band WiFi The X32...you may hear popping or clicking sounds if the headset loses the RF signal. The transmitter LED will cause one headset can ...
User's Guide - Page 5

NOTE: If your HDMI TV has red/white RCA AUDIO OUT jacks you can use it to your headset, you need AUDIO OUT as shown in the alternate setup.) 5 Transmitter USB Cable RCA Splitter Cable (included) HDMI... for audio output when used with an HDMI connection (available from your TV to your Turtle Beach headset. (AUDIO IN jacks will not send sound out to feed the sound from third party sellers).
User's Guide - Page 7

...you can listen to hear the music along with surround sound. Do not plug...game audio. 9 Connecting a DSS or DSS2 The X32 can be upgraded to Dolby® Digital surround sound by adding the Ear Force DSS or DSS2 surround sound processors (sold separately) LINE IN AUX IN Auxiliary Input Connect the digital music player to the Auxiliary Input if you want to your X32 headset with the game...
User's Guide - Page 8

... that the voices will distort. WITHOUT Chat Boost, chat volume is overwhelmed by boosting sounds on the left and right sides and lowering sounds in your game, so you can always hear teammates NOTE: If the volume on the X32 headset to cycle through the EQ presets as the game audio increases, the chat volume also increases.
User's Guide - Page 9

X32 Headset Technical Specifications · 50mm diameter speakers with neodymium magnets · Game audio frequency response: 20Hz - 20kHz, >120dB SPL @ 1kHz · Condenser microphone frequency response: 50Hz - 15kHz · Game audio Dual Band WiFi Digital 2.4GHz/5.8GHz RF wireless reception · Headphone amplifier: Stereo 27mW/ch, THD
User's Guide - Page 10

... a Class B digital device, pursuant to operate this equipment not expressly approved by the party responsible for help. Suite 162, Elmsford, NY 10523 Ear Force X32 Wireless Headset TBS-2265-01 2011 We, Voyetra Turtle Beach, Inc. EC Declaration of Conformity Manufacturer: Manufacturers Address: Product Name: Type of Product: Model Number(s): Year of Elmsford, New York, declare...
User's Guide - Page 11

...centers. • product is not extended, however, VTB warrants that the retail Turtle Beach hardware product herein ("Product") will be refused by VTB or its serial number altered...warrant uninterrupted or error-free operation of purchase by VTB. Limited Warranty for Turtle Beach Products Voyetra Turtle Beach, Inc. ("VTB") warrants to you specific legal rights. Any Extended Warranty...
User's Guide - Page 12

...device, pursuant to part 15 of the FCC Rules. Turtle Beach, the Turtle Beach Logo, Voyetra, Ear Force, Chat Boost, Engineered For Gaming and the Dual Band logo are hereby acknowledged. All other...; minimiser les contacts humains lors du fonctionnement normal. RF Exposure Warning: Headset: The equipment complies with antenna installation instructions and transmitter operating conditions for help...
Instruction Manual - Page 2

What's in the Box R X32 Headset TONE Xbox 360 Talkback Cable (2) AAA Batteries X32 Wireless Digital RF Transmitter RCA Splitter Cable TURTLEBEACH.COM Turtle Beach Sticker product support and warranty information: www.TurtleBeach.com/support
Instruction Manual - Page 4

... the right ear cup to adjust the game sound level. To enter Pairing Mode, power off the headset, then press and hold the power button for about 6 seconds until the LED stays on the Talkback Cable here. (see pg. 10) 3 Effects Button: Press this button to insert the batteries as shown. The headset will hear 2 beeps...
Instruction Manual - Page 6

...from your Xbox 360® to the headset via digital radio frequency (RF) signal, so a direct line of a home theater A/V receiver. Dual-Band WiFi The X32 uses advanced "Dual-Band WiFi" radio ...Using the Transmitter Transmitter Range The transmitter sends game audio from the internal antenna. When you're out of range, you may hear popping or clicking sounds if the headset loses the RF signal.
Instruction Manual - Page 8

you can use them to feed the sound from TurtleBeach.com). NOTE: If your transmitter; Xbox 360® Setup (HDMI) Transmitter USB Cable RCA Splitter Cable... Audio Adapter for audio output when used with an HDMI connection (available from your TV to your Turtle Beach transmitter. (AUDIO IN jacks will not send sound out to your HDMI TV has red/white RCA AUDIO OUT jacks, you need AUDIO OUT as...
Instruction Manual - Page 15

... X32 can upgrade your X32 headset with DSS2) Transmitter USB Cable* *Both the X32 transmitter USB cable and the DSS/DSS2 USB power cable must be upgraded to Dolby® Digital surround sound by adding the Ear Force DSS or DSS2 surround sound processors (sold separately). Visit www.turtlebeach.com/DSS2 to Surround Sound 3.5 mm Cable (included with DSS2) X32 Sound...
Instruction Manual - Page 18

... level to hear over the game sound. Adjust the volume control on the headset so there's no game audio. 2. If that the voices will increase whenever the game gets louder, just as the game audio increases,...can always hear teammates 15 WITHOUT Chat Boost, chat volume is a dynamic talkback expander built into the X32 headset that if the volume on the Talkback Cable. When the game volume ...
Instruction Manual - Page 20

... the headset and transmitter. • The transmitter is in your ears after a few moments so please be patient. Troubleshooting No sound • Check that the headset volume control...ear cup should be "paired" as described in -game voice chat drops are out of RF activity that's blocking the RF signal from your hearing. Voice Chat Drops • Most in the section "Pairing the Headset...
Instruction Manual - Page 21

... Address: Product Name: Type of Product: Model Number(s): Year of Voyetra Turtle Beach, 100 Summit Lake Drive, Suite 100, Valhalla, NY 10595 Authorized Person:...at the corporate headquarters of Manufacture: Voyetra Turtle Beach 100 Summit Lake Drive, Suite 100, Valhalla, NY 10595 Ear Force X32 Wireless Headset TBS-2265-01 2011 We, Voyetra Turtle Beach, Inc. of Elmsford, New York, declare...
Instruction Manual - Page 22

...help. may cause harmful interference to operate this equipment not expressly approved by VOYETRA TURTLE BEACH, INC. Operation is no guarantee that to which can radiate radio frequency energy ... in a particular installation. FCC Declaration of Conformity Product Name: Model Number(s): FCC Rules: Ear Force X32 TBS-2265-01 FCC CFR Title 47 Part 15 Subpart B: 2009 CLASS B FCC CFR ...
Instruction Manual - Page 26

...of the FCC Rules. RF Exposure Warning: Headset: The equipment complies with provided instructions and...Turtle Beach, Inc. N30375 IC: 3879A-2265 IC: 3879A-2266 DESIGNED AND ENGINEERED BY TURTLE BEACH IN NEW YORK, USA Copyright © 2012 Voyetra Turtle Beach, Inc. (VTB, Inc.) All rights reserved. Turtle Beach, the Turtle Beach Logo, Voyetra, Ear Force, Chat Boost, Engineered For Gaming...

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