Turtle Beach Ear Force X11 Support Question
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Question posted by raichurules on July 26th, 2013
Turtle Beach Headset Earforce X12 Won't Pick Up Voice.
I've had the turtle beach ear force x12 for nearly a year now, and since last Christmas I've been able to chat with my mic. But just recently I went to get on team speak and the mic wasn't picking up. I've done the whole thing with going to the control panel and hitting sound, I have the mic set up (it has a little green check mark) and I can hear it giving feedback, but when I try to talk it has horrible echoing effect and nothing but static. I've reset my computer, I've disabled and re-enabled the mic. The headphones work fine but the mic won't pick up my voice. Sadly I'm not sure how long its been like this. But I can assume its roughly been a month because that was the last time I disconnected it from my computer to transport. Also the plastic on the wire has come off and the wires are unraveled near the small piece where it has the "chat" "game" "bass boost" and "Xbox" wire.
-Thanks
Current Answers
Answer #1: Posted by TommyKervz on July 26th, 2013 2:41 AM
Greetings - The facilities on the page linked to below may help. In any case you have the option of initiating an online Live Chat from the same webpage to have the issue discussed in depth an to help you learn of your options.
http://www.turtlebeach.com/support/index.php
http://www.turtlebeach.com/support/index.php
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