Turtle Beach Ear Force DX11 Support Question
Turtle Beach Ear Force DX11 Support Question
Find answers below for this question about Turtle Beach Ear Force DX11.Need a Turtle Beach Ear Force DX11 manual? We have 1 online manual for this item!
Question posted by azathoth51 on January 7th, 2014
Why Do My Ear Force X11 Headphones Cause My Computer To Freeze Up And Crash?
I just got a new set of these... they are really nice and comfy. Unfortunatley they also seem to be crashing my computer. I use Windows 7, and am plugging in the audio and mic jacks. Works fine most of the time... but once or twice a day it will cause my computer to crash. Funnily enough... it does the same thing to my Wii U if I use it on the headphone jack.
Current Answers
Answer #1: Posted by BusterDoogen on January 7th, 2014 4:34 PM
BusterDoogen
Member since:
October 30th, 2011 Points: 28,565,397
Member since:
October 30th, 2011 Points: 28,565,397
It is possible that there is a small static change built up on the headset that it released into the PC when you connect it. I had a PC that would do exactly what you describe when I plugged in my headphones. You said it happens more recently so (assuming you are not in the southern hemisphere) the air is probably drier due to winter and it is much easier to build up a charge.
I would suggest touching the plugs to something to ground them before plugging them in. Some metal part on your PC case that is NOT an input or switch would work. This metal must be grounded though so if it is just some little doodad that is connected to everything else through plastic it's no good. I usually use the sheet metal that is on the back of the case.
I would suggest touching the plugs to something to ground them before plugging them in. Some metal part on your PC case that is NOT an input or switch would work. This metal must be grounded though so if it is just some little doodad that is connected to everything else through plastic it's no good. I usually use the sheet metal that is on the back of the case.
I hope this is helpful to you!
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Related Turtle Beach Ear Force DX11 Manual Pages
User's Guide - Page 7
1
4
MUTE-MIC-ON
2
CHAT
3
2
3
GAME
4
1
1 3
2
CHAT
GAME
1
2
MUTE-MIC-ON
3
7
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