Question posted by loryzz on April 15th, 2010

I Was Charged The Incorrect Amount On My Credit Card

I filed my taxes thru turbo tax last night and opted to ONLY pay for federal and file State on my own.  When I put my credit card in to pay for this it charged me 70.00.  I did not want to file State thru efile and am wondering what I can do to get this refunded and file on my own.  Please advise.  thanks, Lori Zumbrunnen

Current Answers

Answer #1: Posted by bemuzak on April 15th, 2010 2:35 PM
This answer was accepted by the poster of the original question.
bemuzak

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go to turbotax.intuit.com and click on the support tab.

fill out the information to get an incident id# and the number to call them.

call and get the refund for your product.

TurboTax Knowledge Base Results

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  • TurboTax program shows e-file status "Pending" but e-mail says "Rejected" - TurboTax® Support
    ...; t="Audit Defense" s="0.0036" at ="0" ar="0"><a n="DC.rights" tm="state direct deposit direct debit and credit card payment information center, card, state, payment, tax" pt="42" s="0.0022" v="683"></a></r><r u=" v="7755...
  • I was charged twice or I received two copies of the same program - TurboTax® Support
    ...;/r><r u=" tm="frequently asked questions, card, www.myturbotaxcard.com, frequently asked questions about the turbotax refund card, tax" v="7568"></a></r><r u=" Here are not actually charged to your credit card account until you may hold the preauthorization up to file a Trust, Estate, or Nonprofit return" ar...
  • Frequently Asked Questions About the TurboTax Refund Card - TurboTax® Support
    ... no longer accumulate. Unfortunately, if you do I activate my TurboTax Refund Card? There is incorrect, has been changed and/or does not match the information retrieved from the day your state tax refund within 8-15 days from the date it is not shared with the TurboTax Refund Card? Additionally, you do so online, or you . The processing times...

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