Question posted by Paulsteph898 on September 5th, 2019
Why They Put Off Fixing My Lawnmower Until My Warranty Went Out After Assuring M
why did they put off fixing my lawnmower until my warranty was up ,they told me they would get back with me and never did and try to make it my fault,I went into the store numerous times and reminded them,even there employee told the manager right in front of me that he remembers me being there at least two time, and don't want to fix or replace my lawn
Current Answers
Answer #1: Posted by Odin on September 6th, 2019 5:46 AM
Odin
Member since:
April 10th, 2010 Points: 41,236,700
Member since:
April 10th, 2010 Points: 41,236,700
Sorry for your problems. Here are some steps to consider, in order:
- Call central customer service, and if necessary politely but firmly ask for a manager (use the contact information at https://www.contacthelp.com/tractor%20supply/customer-service).
- Complain to corporate: use the corporate contact information at http://www.corporateofficeowl.com/tractor%20supply/Corporate%20Office.
- Complain to your state's consumer protection agency: see https://www.usa.gov/state-consumer.
In addition, you may want to consider a review/complaint site like www.complaintsboard.com/,,, http://www.consumeraffairs.com/, or https://www.yelp.com/, each of which may get action from the offending companies
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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