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Toshiba Satellite L775 Support Question

Toshiba Satellite L775 Support Question

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Question posted by piverocks on October 21st, 2012

Toshiba Satellite L775 Starsts But Screen Stays Black

hello, I have a toshiba satellite l775 laptop is not working propertly. it starts but right when it starts it go on, the screen stays black and the last led indicator on the right stays red. Please help. Thanks

Current Answers

Answer #1: Posted by tiffany2007 on October 24th, 2012 10:08 PM
This answer was accepted by the poster of the original question.
tiffany2007

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My suggestion would be to unplug the cord from the connection on the computer, then remove the battery. After you've done that, press and hold the On/Off switch for about 60 seconds, then, after you've done that connect everything back together, and see if it will reboot. If not, check the hard drive, and the ram and make sure they are all connected tightly.

 The "black screen of death" is usually very easy to repair on a laptop. First turn your computer off by pressing and holding down the start button. Next unplug the computer and then remove the battery. Press and hold down the start button for about 60 seconds. Release the button and plug in the computer. Press the start button and the display should return. Replace the battery. If this does not work, try it again up to four times. No results usually indicates a bad mother board. Hope this helps.

But according to your description, the most possible cause is that your laptop charger is malfunction. So try a new charger to verify the real issue. After all a laptop charger is much cheaper than replacing the motherboard. I recommend one for you:

Replacement Toshiba Satellite L775 AC Adapter 120Watt 19V 6.3A

Related Toshiba Satellite L775 Manual Pages

User Guide - Page 1

Satellite®/Satellite Pro® L700 Series User's Guide If you need assistance: ❖ Toshiba's Support Web site pcsupport.toshiba.com ❖ Toshiba Customer Support Center Calling within the United States (800) 457-7777 Calling from outside the United States (949) 859-4273 For more information, see "If Something Goes Wrong" on page 170 in this guide. GMAD00275010 03/11
User Guide - Page 2

...new technology, you purchased may lose data or suffer other reproductive harm. YOU AGREE THAT TOSHIBA, ITS AFFILIATES AND SUPPLIERS SHALL HAVE NO RESPONSIBILITY FOR DAMAGE TO OR LOSS OF ANY... to cause birth defects or other damage. TOSHIBA DISCLAIMS ANY LIABILITY FOR THE FAILURE TO COPY OR TRANSFER THE DATA CORRECTLY. Model: Satellite®/Satellite Pro® L700 Series Recordable and/or ...
User Guide - Page 7

...TOSHIBA Wireless LAN Mini PCI Card products are designed to be used indoors for frequency range 5.15 GHz to 5.25 GHz to reduce the potential for harmful interference to co-channel Mobile Satellite... optimal network performance or even lose your Bluetooth or Wireless LAN device. Please contact Toshiba computer product support on Wireless LANs (Revision A/B/G), as defined by the Wi-Fi Alliance...
User Guide - Page 10

... Cd In the European Union, these symbols indicate that focus on the battery. Please contact your product, visit www.reuse.toshiba.com. This Directive requires producers of waste management... working with design engineers, suppliers, and other countries such as the United States. Although the initial emphasis is in Europe, Toshiba is intended to trade-in accordance with a black bar...
User Guide - Page 27

...Location of the information contained herein. ©2011 by Toshiba America Information Systems, Inc. All rights reserved. Never attempt to laser light or other safety ... may vary.) Copyright This guide is assumed, however, with all rights reserved. Location of Toshiba. 27 Optical Disc Drive Safety Instructions This appliance contains a laser system and is required. ...
User Guide - Page 29

.... Intel, Intel Core, Celeron, Centrino and Pentium are trademarks of SD Card Association. and/or Toshiba Corporation. and any use . Microsoft, Outlook, Windows, and Windows Media are registered trademarks of Toshiba America Information Systems, Inc. 29 Trademarks Satellite, Satellite Pro, and eco Utility are either registered trademarks or trademarks of Adobe Systems Incorporated in...
User Guide - Page 41

...toshiba.com. To stay current on the most recent software and hardware options for your computer, and for an entire product Series. For accessory information, visit Toshiba's Web site at warranty.toshiba...; A Quick Start Card ❖ A Resource Guide ❖ It may also contain guides for other product information, be sure to regularly check the Toshiba Web site at pcsupport.toshiba.com. Your ...
User Guide - Page 64

64 Getting Started Recovering the...via the AC adaptor. To recover using the second method, see "Backing up your work " on your computer's internal storage drive: 1 Make sure the computer is strongly ...press the ENTER key. 4 If your computer, press the F12 key when the initial TOSHIBA screen displays. NOTE During the recovery process it is turned off. 2 While powering on your ...
User Guide - Page 65

... Image) Warning screen 6 When the Toshiba Recovery Wizard opens and the "Selecting a process" screen displays, select Recovery of Factory Default Software with user's data" option is executed, all data will be deleted and rewritten unless the "Recovery of Factory Default Software, and then click Next. (Sample Image) Selecting a process screen Getting Started 65 Recovering the...
User Guide - Page 66

.... Toshiba does not guarantee successful data back-up your work "...work " on page 112. Recovering of factory default software with user's data Using "Recovery of Factory Default Software with user's data" recovers your internal storage drive to factory default state and attempts to out-of-box state. (Sample Image) Recovery of Factory Default Software screen appears. 66 Getting Started...
User Guide - Page 67

Getting Started 67 Recovering the Internal Storage Drive You can access the folders under C:\backup%current date%. The directory structure will...: The data from the C:\Users using the utilities stored on your computer, press the F12 key when the initial TOSHIBA screen displays. Click Yes to recreate a new account, and drag and drop the data into the C:\backup%current date% folder.
User Guide - Page 68

... to continue. (Sample Image) Warning screen Be sure to save your work to external media before executing the recovery (see "Backing up . There is a risk that the Toshiba Recovery Wizard may not be able to save all data. 68 Getting Started Recovering the Internal Storage Drive 6 When the Toshiba Recovery Wizard opens and the "Selecting...
User Guide - Page 70

... the F12 key when the initial TOSHIBA screen displays. To recover using the first method, follow the procedure below. Click Yes to step 5. 5 A warning screen appears, stating that when the recovery... storage drive: 1 Make sure the computer is selected in the next step. 70 Getting Started Recovering the Internal Storage Drive You can recover the C: drive without affecting other partitions by ...
User Guide - Page 71

... Default Software screen appears. Getting Started 71 Recovering the Internal Storage Drive 6 When the Toshiba Recovery Wizard opens and the "Selecting a process" screen displays, select Recovery of Factory Default Software, and then click Next. (Sample Image) Selecting a process screen 7 The Recovery of Factory Default Software screen 8 Click Next. Be sure to save your work to external...
User Guide - Page 72

...message displays, indicating that your...bit operating system, select one at this time. 72 Getting Started Recovering the Internal Storage Drive 9 Click Next to step 5....more information, see "Restoring from recovery DVDs/media" on your work " on the drive and all partitions on page 112. NOTE... F12 key when the initial TOSHIBA screen displays. Be sure to scroll down, select the HDD Recovery ...
User Guide - Page 73

Getting Started 73 Recovering the Internal Storage Drive 5 A warning screen appears, stating that when the recovery is executed, all data will be deleted and rewritten unless the "Recovery of Factory Default Software, and then click Next. (Sample Image) Selecting a process screen Click Yes to continue. (Sample Image) Warning screen 6 When the Toshiba Recovery Wizard opens and...
User Guide - Page 76

... your work " on page 112). Be sure to save the information stored on your computer be erased during recovery. NOTE If you are copying files to a USB flash drive, connect a USB flash drive of the required minimum capacity (as specified in the TOSHIBA Recovery Media Creator utility) to your computer. 76 Getting Started...
User Guide - Page 77

... information on these options, see "Backing up your work" on page 112. When the initial TOSHIBA screen displays, press the F12 key on which type of...screen displays, select Recovery of the following: ❖ If your recovery files are on DVDs, insert the first recovery DVD into your optical disc drive. ❖ If your recovery files are not restored during this process. Getting Started...
User Guide - Page 152

To reinstall drivers and applications: 1 Click Start, All Programs, My Toshiba, and then TOSHIBA Application Installer. 2 Click Next. (Sample Image) TOSHIBA Application Installer screen 3 Click the item you to complete the installation process. 152 Utilities TOSHIBA Application Installer TOSHIBA Application Installer The TOSHIBA Application Installer allows you want to install. (Sample ...
User Guide - Page 231

... on 118 optical disc drive caring for optical discs 119 components 115 drive in-use indicator light 115 eject button 115 handling an optical disc 116 inserting an optical disc 115...185 USB-compatible 88 printing a file 111 problem solving contacting Toshiba 195 Startup options 174 program, starting 107 program, starting from Start menu 107 projector connecting 86 R real-time clock (RTC) battery 121...

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