Get support for Toshiba PH3100U-1EXB - 1 TB External Hard Drive

Toshiba PH3100U-1EXB Support Question

Toshiba PH3100U-1EXB Support Question

Find answers below for this question about Toshiba PH3100U-1EXB - 1 TB External Hard Drive.
Need a Toshiba PH3100U-1EXB manual? We have 1 online manual for this item!
Question posted by amerybestine on May 24th, 2010

Can't Transport Video File 11.4 Gb To Toshiba Drive, It Said 'videl File Too La

can't transport video file 11.4 gb to toshiba drive, it said" video file too large" any suggestion? Thanks

Current Answers

Answer #1: Posted by ambersfool77 on June 17th, 2010 8:42 PM
ambersfool77

Member since:
June 17th, 2010

Points: 110
110
points
The hard drive comes in FAT32 format and can't accept files larger then 4gb.  You just need to reformat it into NTFS and your problems will be over.

Related Toshiba PH3100U-1EXB Manual Pages

User's Guide for Desktop External Hard Drives - Page 2

...Computer requirements 8 Quick Tour 9 Status indications 10 Setting up the Toshiba drive 10 Connecting the drive via eSATA 13 Drive partitions 14 Saving files to your external hard drive 15 Viewing folders and files on your external hard drive 15 Copying folders and files to your external hard drive 15 Turning off/disconnecting the drive 16 If you are using a USB connection 16 If you are...
User's Guide for Desktop External Hard Drives - Page 5

...connection to a computer, use only the cable type provided with caution to prevent damage from external shocks. ❖ Do not move the drive while it is in operation. ❖ Do not turn off and on, the user... occur in an operational error. ❖ Do not put any other cable types, not approved by Toshiba, will be determined by one or more of the FCC rules. Use of any heavy objects on...
User's Guide for Desktop External Hard Drives - Page 10

...-saving mode to your computer. Stand (Sample Illustration) Attaching the stand 10 Setting up the Toshiba drive 1 Attach the stand Carefully seat the hard drive into the stand in the vertical position. An error has occurred. Setting up the Toshiba drive Status indications Light status Flashing Solid Flashing rapidly Indicates The connected computer is reading or...
User's Guide for Desktop External Hard Drives - Page 11

... time. USB port (Sample Illustration) Connecting the USB cable NOTE For initial drive setup, you must connect the drive to your computer via an eSATA cable, if you can connect via USB Never connect the drive to a working electrical outlet. Setting up the Toshiba drive 11 2 Connect the AC adaptor Connect the AC adaptor to the...
User's Guide for Desktop External Hard Drives - Page 12

.... NOTE On some systems, you connect and turn on the back of the drive to : Install the Toshiba Backup software. The Setup window offers the following options: Option Backup Software Drive Monitor User's Guide Click to turn on the drive, the Toshiba Drive Setup window displays on your computer screen. For more information, see "Checking used...
User's Guide for Desktop External Hard Drives - Page 14

... HDD partition using your computer with an eSATA cable, only the Toshiba HDD partition is mounted, two icons appear in a compressed format. 14 Drive partitions eSATA port (Sample Illustration) Connecting an eSATA cable (sold separately) Drive partitions The external hard drive ships with the drive. This means the computer has established a communications link with two partitions: a Virtual...
User's Guide for Desktop External Hard Drives - Page 15

... how to save a file to the external hard drive: 1 Select File, and then Save As in the application you used to create the file. 2 Select the external hard drive from the Save in drop-down list. 3 Enter a name for saving files to the online help within your external hard drive To view a folder or file stored on the external hard drive: 1 Double-click the Toshiba HDD ( ) icon in...
User's Guide for Desktop External Hard Drives - Page 18

... with a USB cable (not an eSATA cable). 2. 18 Checking used/free disk space and drive properties Checking used/free disk space and drive properties Use the Drive Monitor to view the following information about the external hard drive: ❖ Amount of your Windows® desktop. (Sample Image) The Drive Monitor icon in the Notification Area/System tray
User's Guide for Desktop External Hard Drives - Page 19

...music files), or all files of a certain type (for easily updating the files on another storage device, and provides a synchronization utility for example, your electronic files. ... the Toshiba external hard drive, the Toshiba drive must still be connected to the computer because the Backup software runs from the Toshiba drive. You can easily back up window displays drive information...
User's Guide for Desktop External Hard Drives - Page 20

... The Backup Software Control Pad displays. In My Computer or Computer, right-click the Virtual CD ( ) icon and select Open. 3. NOTE If the Toshiba Drive Setup window is extracted from the drive's Virtual CD partition and installed in the Toshiba Drive Setup window. Double-click the Install Backup Software ( ) icon. 3 Click Install. 20 Using the...
User's Guide for Desktop External Hard Drives - Page 21

... folders. Click Tasks or Tools to : Back up: ❖ your entire computer (backs up your computer's startup disk and all attached internal and external storage devices except the destination drive), or ❖ all files of the Toshiba Backup software The Backup Software Control Pad contains two menus: the Tasks menu and the Tools menu.
User's Guide for Desktop External Hard Drives - Page 22

... the drive is then stored on another device. When you need to run at your convenience. The image below illustrates this feature. ❖ Backup preferences: Specify whether files in the...category, the software will backup or sync only those files that have been assigned to use the tool. 22 Using the Toshiba Backup software Option Scheduler Repair Catalog Preferences Click this option...
User's Guide for Desktop External Hard Drives - Page 23

... as a "backup set . Sync A Sync operation duplicates files in the image file are immediately accessible on your electronic files for the task. The image below illustrates this process. Using the Toshiba Backup software 23 Document file Backup Image file Restore Document file (Sample Image) The Backup and Restore process The files stored in their native format from one...
User's Guide for Desktop External Hard Drives - Page 24

.... ❖ Because the Toshiba Backup software is installed on the Toshiba external drive, that drive must be synchronized. External storage drive Toshiba drive Thumb drive (Sample Image) Backing up data from one of the data on two devices. 24 Using the Toshiba Backup software For Backup tasks: ❖ The Source device is the storage device containing the files you want to store...
User's Guide for Desktop External Hard Drives - Page 26

...A: One Gigabyte (GB) means 109 = 1,000,000,000 bytes and One Terabyte (TB) means 1012 =...Toshiba drive to the computer where it was originally installed, if you previously backed up your Windows® operating system. A: No. Available storage capacity will also be less if the computer includes one computer to another computer or hard drive simply by copying the operating system's files...
User's Guide for Desktop External Hard Drives - Page 27

... ❖ Video Files: AVI, WMV, WM9, MPG, MPEG, MOV, FLV, AND 3GP ❖ Office Documents: DOC, XLS, XLA, PPT, PDF, MDB, XLSX, DOCX, PPS, PPSX, PPTX and RTF You can add other file formats to Tools, Preferences, and then File Filtering. Disconnect and then re-connect the cable and then try accessing the drive again...
User's Guide for Desktop External Hard Drives - Page 28

... take to a computer with a USB cable, until you have activated all of assistance first. You can change the Sleep/Standby mode settings in operation, the drive may need further assistance Problem(s) Solution(s) The Toshiba Drive Setup window does not appear when I leave my computer idle for help. For faster performance, connect the...
User's Guide for Desktop External Hard Drives - Page 29

... problem along with the device for troubleshooting tips. ❖ If the problem occurs while you . Toshiba's Technical Support Web site For technical support and for troubleshooting suggestions. Toshiba voice contact Before calling Toshiba, make sure you have: ❖ Your drive's serial number ❖ The computer and any optional devices related to the problem ❖ Backup...
User's Guide for Desktop External Hard Drives - Page 30

... via USB 11 drive via eSATA 13 copy folders/files to external hard drive 15 D DC-IN port 9 difference between Backup and Sync backup 22 sync 23 disk space checking used/free 18 drive turn on 12 turning off/disconnecting 16 drive information viewing 18 drive monitor icon 18 installing 18 software 12 drive partitions Virtual CD, Toshiba Drive 14 drive properties checking...
User's Guide for Desktop External Hard Drives - Page 31

... port 9 R repair catalog tools menu 22 restore tasks menu 21 S safely remove hardware icon 16 safety icons 3 instructions 4 saving files external hard drive 15 scheduler tools menu 22 setting up Toshiba drive 10 software backup software 12 drive monitor 12 install 12 specifying source/destination devices backup tasks 24 sync tasks 24 specifying Sync targets backup tasks...

Similar Questions

Toshiba External Hard Drive 1tb #ph3100-1exb Power Supply Specs.
Could someone please tell me what the amperage output and specific size of power plug connector with...
(Posted by willbirdwell16 1 year ago)
Hi, I Was Just Using My Hddr250e03x Hard Drive But Now When I Open File Explore
Hi,I was just using my HDDR250E03X hard drive but now when I try to open it again through file explo...
(Posted by carriemclean 1 year ago)
Toshiba External Hard Drive Won't Power Up
This morning I attempted to power it up and the light would come on as if it wanted to power up but ...
(Posted by clcomella 13 years ago)
Backup Files
When I use the backup software, the files I copy from my hard drive to Toshiba backup drive are not ...
(Posted by beckerk1 14 years ago)
Ask a New Question
Use the box below to post a new question about this Toshiba product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Toshiba Manuals

Find free Toshiba PH3100U-1EXB - 1 TB External Hard Drive manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

Toshiba Reviews

View thousands of Toshiba user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Toshiba customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Toshiba customer service rankings, employee comments and much more from our sister site.

Toshiba Recalls

Find comprehensive Toshiba recall information updated hourly on RecallOwl.com.