Volume Control On Samsung Cable Box Doesn't Work

tried pressing :cable" button on TW remote but suddenly the volume can;t be adjusted that way, it must be adjusted thru the TV volume control. what's up?

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Answer #1: Posted by svnoto on October 3rd, 2010 7:51 PM

svnoto

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October 3rd, 2010

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steven_(Sun Oct 03 2010 22:44:34 GMT-0400 (Eastern Daylight Time))> yes, i cannot raise the volume of the cable box on either of my stbs
Dayana(Sun Oct 03 2010 22:46:09 GMT-0400 (Eastern Daylight Time))> Please accept my sincerest apologies for the situation and any inconvenience this may have caused you.
Dayana(Sun Oct 03 2010 22:46:09 GMT-0400 (Eastern Daylight Time))> I will be more than happy to assist you.
Dayana(Sun Oct 03 2010 22:46:23 GMT-0400 (Eastern Daylight Time))> In order to help you, Please do the following.
Dayana(Sun Oct 03 2010 22:46:29 GMT-0400 (Eastern Daylight Time))> 1. Press the Settings button on the TWC remote; the Settings menu box appears with a list of horizontal categories and vertical options
Dayana(Sun Oct 03 2010 22:46:34 GMT-0400 (Eastern Daylight Time))> 2. Go to Quick Settings
Dayana(Sun Oct 03 2010 22:46:39 GMT-0400 (Eastern Daylight Time))> 3. Select Devices – The Devices menu box will appear
Dayana(Sun Oct 03 2010 22:46:48 GMT-0400 (Eastern Daylight Time))> 4. Scroll to Audio Coding Format; press Select - to select Dolby AC-3
Dayana(Sun Oct 03 2010 22:47:12 GMT-0400 (Eastern Daylight Time))> 5. Scroll to Audio Output; press Select - to select Variable
Dayana(Sun Oct 03 2010 22:47:20 GMT-0400 (Eastern Daylight Time))> 6. Raise the volume all the way up on the front of the cable box (* you might not hear volume at this point until all steps are completed *)
Dayana(Sun Oct 03 2010 22:47:25 GMT-0400 (Eastern Daylight Time))> 7. Press the Settings button on the TWC remote
Dayana(Sun Oct 03 2010 22:47:29 GMT-0400 (Eastern Daylight Time))> 8. Go to Quick Settings
Dayana(Sun Oct 03 2010 22:47:34 GMT-0400 (Eastern Daylight Time))> 9. Select Devices – The Devices menu box will once again appear
Dayana(Sun Oct 03 2010 22:47:42 GMT-0400 (Eastern Daylight Time))> 10. Scroll to Audio Coding Format; press Select - to select HDMI
Dayana(Sun Oct 03 2010 22:47:48 GMT-0400 (Eastern Daylight Time))> 11. Scroll to Audio Output; press Select - to select Fixed
Dayana(Sun Oct 03 2010 22:47:53 GMT-0400 (Eastern Daylight Time))> 12. Press Exit once all selections have been made
Dayana(Sun Oct 03 2010 22:48:11 GMT-0400 (Eastern Daylight Time))> 13.You should now raise the volume via the TV set

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