List Button Will Not Work Om Time Warner Remote

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Answer #1: Posted by waelsaidani1 on August 4th, 2014 1:12 PM

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waelsaidani1

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Hello is this a remote from TWC or a Universal Remote that you bought yourself? If it's a remote you bought yourself you may need to reprogram it to access the Guide and Settings button. If it is a remote from TWC, the guide and settings button should work across all boxes regardless of what TWC remote is used.

In either case:

Get NEW fresh batteries on the remote

Turn off your box with the Power Button on the front of the box panel

Unplug your box for 30 seconds, plug back in and allow the system to reboot. (Reboot is complete when the clock appears on the screen for about 15 seconds.)

The only thing you may have to program for the remote are the Power to Control your TV and possibly the volume for your TV on a TWC remote. If this is a remote you bought yourself, you might have a frustrating experience where the Guide and Settings button for some reason just are not synchronizing with TWC's boxes. In this case, you might have to get a TWC remote to work with your box(sees.)

Do you have, or still have a TWC remote that came with your boxes? I think the fresh battery install and a cold reboot of the box is a good idea. Than, just use TWC's remote. If your TWC remote does not work, you can exchange it at one of TWC's local outlets.

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