How Do I Get Help?

My phone and tv are out so I'm trying to get to customer service with my cell phone and I keep getting a recording that my call cannot be completed to try later...this is very frustrating!!!

I Know the Answer!

I have the same question
Request More Information

Current Answers

Answer #1: Posted by Odin on May 9th, 2016 5:00 PM

This answer was accepted by the poster of the original question.

Odin

Member since:
April 10th, 2010

Points: 41,236,640

1,100
points

Strange previous answer--you obviously know the number to call, but you can't get through. There's apparently some internal problem with Time Warner. My guess is it'll be resolved soon, so you may want to just keep trying. The only other suggestion I can offer is that you try calling corporate--see the contact information here: http://www.corporateofficeowl.com/Time%20Warner%20Cable/Corporate%20Office.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Answer #2: Posted by BusterDoogen on May 9th, 2016 4:05 PM

BusterDoogen

Member since:
October 30th, 2011

Points: 28,565,397

100
points

Time Warner Cable/Customer Service 1 (800) 892-4357 for assistance.

I hope this is helpful to you!

Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful. Please feel free to submit further info for your question, if a solution was not provided. I appreciate the opportunity to serve you!

Time Warner Cable Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

When does my cable bill arrive in the mail? | Time Warner Cable | Corporate
... your bill cycle date by contacting Time Warner Cable's customer service . You can adjust your installation date. When does my cable bill arrive in the mail? Does TWC have a discounted rate for digital home phone from other TWC services I read my statement? When does my cable bill...
All FAQs | Time Warner Cable | Corporate
...trying to call history? How can I use Caller ID Restore? How many International OnePrice (IOP) minutes I upgrade my High Speed subscription to my VCR or recordable...Customer Care Channel and what networks would I get Look Back® service to TWC Digital Home Phone eligible for my TV... Does Road Runner offer protection from my cell phone? What about AIM or MSN Messenger? ...
My login does not work when I try to access PayXpress what do I do? | Time Warner Cable | Corporate
... to review my Digital Home Phone call history immediately up to the minute? Is my online call history? My login does not work when I try to access ... If you are using your PayXpress password and try to access PayXpress what do I do? PayXpress requires a separate registration than call customer service for additional assistance. Why do I have to ...