Question posted by necolefonville on August 8th, 2012

Cable Internet Phone Not Working

336-283-9393 is phone number associated with account. Yesturday I got no service on my bundle. I have received no notice that my service would be cut off. Last week I had to contact custermer service about my phone and I asked them at that time was I in danger of my of my service beingcut off . I was told no. My last payment was 17 days ago. Please tell me what's going on with my service

Current Answers

Answer #1: Posted by iceywarm on August 13th, 2012 4:28 PM
This answer was accepted by the poster of the original question.
iceywarm

Member since:
August 7th, 2012

Points: 72,500
1,100
points
Hello,

 

This might be a communication issue within the company. 

 

You should call the company at the following phone number 1-855-820-9903. This is a sales number. Please call and explain what is going on. Please do that .


Thanks for using HelpOwl!

Iceywarm

Time Warner Cable Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • All FAQs | Time Warner Cable | Corporate
    ... Internet go to receive the Family Choice Tier? If I am away from Time Warner Cable? Is Road Runner Lite faster than one TV? Speed Test How Is Internet Speed Measured? How Do We Measure Speed? What Affects Speed? Where can 't connect to tell how many call history? Why can I tune into Voicemail? I do if I get Digital Home Phone service...
  • Does Digital Home Phone service offer Voicemail? | Time Warner Cable | Corporate
    Do I need to be home for my Digital Home Phone to be installed? Does wireless Internet service work with it take for the installation of Digital Home Phone? Does Time Warner Cable provide technical support for just $3.95 per month and with Digital Home Phone? Yes.  How long will it , you can retrieve messages at home or when...
  • What if my Digital Home Phone is not working correctly? | Time Warner Cable | Corporate
    ... and will need to to locate the handset. if they are working Check that you are able to connect to the internet If your TWC Cable TV, Internet and Digital Home Phone service are all lights on the back of the modem Verify cordless phones are properly connected on back of the Modem then recheck dial tone...

Similar Questions

Cable And Phone Out
my internet is working, but my cable and phone lines are not. what should i do; or is service out in...
(Posted by jmichaelian 11 years ago)
Our Cable Is Working Fine So Why Does Our Phone & Internet Not Work?
The power button on the modem blinks, and the phone clicks at the same rate. I reset it, and it cont...
(Posted by Anonymous-42382 12 years ago)
Cable Remote Not Working
power, chanel changer and volume work. Guide and DVR functiondo not. Starting having problem 2-3 day...
(Posted by Anonymous-21499 13 years ago)
I Have New Service Including Cable Internet + Phone-don't Know Phone Rates?
telephone rates and dialing area etc...lwhen is call long distance?
(Posted by krk802 13 years ago)
Ask a New Question
Use the box below to post a new question about Time Warner Cable.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Time Warner Cable Reviews

View thousands of Time Warner Cable user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Time Warner Cable customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Time Warner Cable customer service rankings, employee comments and much more from our sister site.