TP-Link TD-W8961ND Support Question
TP-Link TD-W8961ND Support Question
Find answers below for this question about TP-Link TD-W8961ND.Need a TP-Link TD-W8961ND manual? We have 1 online manual for this item!
Question posted by azsky71 on February 20th, 2014
Tp-link Td-w8961nd - Error 020
Since i received the modem,I'm having a problem in setting up my TP-Link modem. I install everything up as instructed. Everything goes fine up until the final stage of the installation, the router gets configured and then it tries to verify the router settings for a while, and i get an error 020 message. i cannot figure out where i am going wrong. Any help would be much appreciated. the dsl led light up,i`m already change the new spliter, still nothing. Now i`m using again my old modem.
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Current Answers
Answer #1: Posted by Odin on February 22nd, 2014 2:07 PM
Odin
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April 10th, 2010 Points: 41,236,710
Member since:
April 10th, 2010 Points: 41,236,710
See the solution at http://www.fixya.com/support/t17565068-getting_error_code_020_tp_link.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Related TP-Link TD-W8961ND Manual Pages
User Guide - Page 1
TD-W8961ND Wireless N ADSL2+ Modem Router
Rev: 1.0.1 1910010351
User Guide - Page 2
... occur in a residential installation. These limits are trademarks or
registered trademarks of the specifications may cause harmful interference to operate the equipment. However, there is a registered trademark
of the FCC Rules.
http://www.tp-link.com
FCC STATEMENT
This equipment has been tested and found to comply with the instructions, may be determined by...
User Guide - Page 4
TP-LINK TECHNOLOGIES CO., LTD
DECLARATION OF CONFORMITY
For the following standards or other normative .../108/EC The above product is in conformity with the following equipment: Product Description: Wireless N ADSL2+ Modem Router Model No.: TD-W8961ND Trademark: TP-LINK We declare under our own responsibility that the above products satisfy all the technical regulations applicable to the product...
User Guide - Page 5
...
Introduction 2 Product Overview 2 Main Features 2 Conventions 3
Chapter 2 2.1 2.2 2.3 2.4
Hardware Installation 4 The Front Panel 4 The Back Panel 5 Installation Environment 5 Connecting the Router 6
Chapter 3 3.1 3.2
Quick Installation Guide 8 Configure PC 8 Login 11
Chapter 4 4.1 4.2 4.3 4.4
4.5
Software Configuration 14 Status 14
4.1.1 Device Info 14 4.1.2 System Log 15...
User Guide - Page 7
Package Contents
The following contents should be found in your package: ¾ One TD-W8961ND Wireless N ADSL2+ Modem Router ¾ One Power Adapter for TD-W8961ND Wireless N ADSL2+ Modem Router ¾ Quick Installation Guide ¾ One RJ45 cable ¾ Two RJ11 cables ¾ One ADSL splitter ¾ One Resource CD, which includes this User Guide
) Note:
Make sure ...
User Guide - Page 8
...configuration and management through local Ethernet using any web browser. In addition to an Ethernet LAN or computers via standard Ethernet ports. TD-W8961ND Wireless N ADSL2+ Modem Router User Guide
Chapter 1 Introduction
Thank you for choosing the TD-W8961ND Wireless N ADSL2+ Modem Router... and demodulation technology. ¾ Supports bridge mode and Router function. ¾ Multi-user sharing...
User Guide - Page 9
... in this User Guide stands for setting up the product, which may differ from the actual situation.
3 TD-W8961ND Wireless N ADSL2+ Modem Router User Guide Internet when idle. ...; Provides integrated access of internet and route function which face to SOHO user. ¾ Real-time Configuration and device monitoring. ¾ Supports Multiple PVC (Permanent Virtual Circuit). ¾ Built-in DHCP server...
User Guide - Page 10
...Bridge mode. LED Explanation:
Name Power
ADSL
Status On Off Flash On Off
Internet WLAN
Off
On Flash On Flash Off Flash
On LAN(1-4)
Off
QSS
Slow Flash On Quick Flash
Indication Power is a successful connection on . Power is linked...wireless data being transmitted. TD-W8961ND Wireless N ADSL2+ Modem Router User Guide
Chapter 2 Hardware Installation
2.1 The Front Panel
Figure 2-1 The ...
User Guide - Page 11
... to press and hold the Reset button for wireless operation and data transmit.
2.3 Installation Environment
¾ The Product should not be located where it will be connected to the various devices as well as to
a power source. 5 TD-W8961ND Wireless N ADSL2+ Modem Router User Guide
) Note:
After a device is where you will connect the power...
User Guide - Page 12
... your broadband service provided by your ISP is any problem, please contact your hands dry. The external splitter has three ports:
• LINE: Connect to the wall jack • PHONE: Connect to the phone sets • MODEM: Connect to the ADSL LINE port of TD-W8961ND Plug one end of a network cable to your computer...
User Guide - Page 13
TD-W8961ND Wireless N ADSL2+ Modem Router User Guide
Figure 2-3 7
User Guide - Page 14
... (LAN), and then select Properties.
8 Follow the steps below to configure your desktop, right click My Network Places, and then select
Properties (shown in Figure 3-1).
TD-W8961ND Wireless N ADSL2+ Modem Router User Guide
Chapter 3 Quick Installation Guide
3.1 Configure PC
After you directly connect your PC to the TD-W8961ND or connect your adapter to a Hub/Switch which has connected...
User Guide - Page 16
... command prompt to get an IP address automatically, select "Obtain an IP address automatically" and "Obtain DNS server address automatically" in the field and press Enter.
After that, click OK.
Figure 3-4
) Note:
You can run tab, type cmd or command in the screen above. TD-W8961ND Wireless N ADSL2+ Modem Router User Guide Step 4: Configure the IP...
User Guide - Page 17
TD-W8961ND Wireless N ADSL2+ Modem Router User Guide If the result displayed is properly configured, please proceed as follows to use the Web-based Utility: Start your web browser and type the private IP address of LAN port which you will see the screen shown below : 1) Is the connection between your PC and the Router correct? If...
User Guide - Page 18
Then click Next. 12
TD-W8961ND Wireless N ADSL2+ Modem Router User Guide Step 1: Select the Quick Start tab, then click RUN WIZARD, and you will see the next screen. Figure 3-8 Step 2: Configure the time for
example here), and then click the NEXT button. Figure 3-9 Step 3: Select the connection type to connect to the ISP (We select...
User Guide - Page 19
... Point is activated, the wireless function will be available even without the external antenna because of an additional printed antenna. Step 6: Click NEXT to section 4.3.3. TD-W8961ND Wireless N ADSL2+ Modem Router User Guide
Figure 3-11 Step 5: Configure the rules for the WLAN, and click NEXT.
User Guide - Page 23
TD-W8961ND Wireless N ADSL2+ Modem Router User Guide
¾ Interface: You can select Ethernet, ADSL and WLAN to view the corresponding network traffic over different ports.
¾ Select Ethernet, and you will see the statistics table as below .
17 Transmit Multicast Frames
The multicast frames transmitted over the Ethernet port.
Transmit Error Frames
The error frames over...
User Guide - Page 24
... over the WLAN when wireless data is being transmitted. The frames received over the WLAN when wireless data is being received.
TD-W8961ND Wireless N ADSL2+ Modem Router User Guide
Statistics Table:
Transmit total PDUs Transmit
Statistics Transmit total Error Counts
Receive Statistics
Receive total PDUs Receive total Error Counts
The total PDUs transmitted over the ADSL port.
User Guide - Page 35
...Settings: These are the settings of the SSID. • SSID Index: The index of 2346. • DTIM: This value, between 20-1000 milliseconds. If bigger bandwidth is selected, this model, you notice interference problems... default value is not necessary to receive the broadcast and multicast messages. TD-W8961ND Wireless N ADSL2+ Modem Router User Guide
field determines which operating ...
User Guide - Page 45
...for this link. In ...TD-W8961ND Wireless N ADSL2+ Modem Router User Guide gateway must between a private local network and the outside users from getting direct access to a server that has company data. This field is not included in RIP broadcasts.
4.4.3 NAT
Choose "Advanced Setup→NAT" menu, you can set...configure the DMZ host in RIP: This parameter determines if the ADSL router...
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