Phone Dont Work

whats wroung with phones

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Answer #1: Posted by anyavnclv on August 1st, 2010 11:08 AM

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anyavnclv

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If your phone is not working you would need to call T-Mobile at 1-877-453-1304 to let them know. Be sure to call from a number other than the one you are having the problem with. A technical support representative can walk you through checks on your phone to determine if the issue is coming from your phone, or the T-Mobile network. They will also be able to let you know if the phone performance is due to an outage in your area.

I am sorry you were having problems with your cell phone, and hope this information helps you out. Good luck!

**Please be advised this information was provided based on my experiences with the company you are seeking help for. I am not a T-Mobile employee.**

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