Question posted by carolf on January 18th, 2011

Charge Not Authorized

I was charged for a renewal in the amount of $64.11 and was not contacted nor gave any authorizaction to charge this to my account.  I do not even have the computer any longer and do not use the Norton Software. How do I get this removed from my charge account immediately so I do not get a late fee charge? Thank you for your prompt response. I called 877-294-5265 and was placed on hold for over any hour. Thank you!

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