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Symantec 20043745 Support Question

Symantec 20043745 Support Question

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Question posted by dia42us on March 16th, 2011

Crying-bought New Upgrade Email Said It Was Cancelled Took My $ Why

The Norton trial expired & the other trial offer (diff co.) will soon expire. Chose Norton so purchased last nite, it went thru bank. The down load tried twice said will try later. An email said the order was cancelled. Chase Bank shows Norton took their $71.(Norton 360),made copies of reciept.  Order # NP110999342 my email is [email protected]  and I do have an account that I can get into.   Help     why cancelled  do I get my money back   can I download the product ???????  

Current Answers

Answer #1: Posted by jolt on May 24th, 2011 2:18 PM
This answer was accepted by the poster of the original question.
jolt

Member since:
July 30th, 2009

Points: 196,370
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I would seriously consider dropping Norton altogether.  Not only is is confusing, as you already know, but Microsoft makes a good antivirus product available for free.  So why pay a company that did not write the operating system to protect the operating system when you can get protection from Microsoft for free?


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