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Sub-Zero BI-36U Support Question

Sub-Zero BI-36U Support Question

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Question posted by jimbakker on July 1st, 2023

Freezer Drawer Doesn't Move Freely

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Answer #1: Posted by khanjee on July 7th, 2023 12:29 PM
khanjee

Member since:
July 23rd, 2016

Points: 205,300
100
points
If the freezer drawer is stuck closed and will not open, there is likely moisture that has frozen inside the freezer that is preventing the drawer from opening. This moisture can be a result of having the freezer drawer open with regular usage, or the freezer drawer left slightly open accidentally.

To correct:

  1. Unplug the refrigerator and allow the freezer to defrost. This can take about 24-48 hours.
  2. Once defrosted, open the freezer and wipe any moisture dry,especially the rails that the drawer sits on.
  3. Allow the freezer to air dry 24 hours prior to plugging the refrigerator in.

If the problem persists,we recommend service. For service, please schedule an appointment with GE Appliances Factory Service.


Please Accept my answer by providing you with the best possible solution. Would be more glade.
THANK YOU

Related Sub-Zero BI-36U Manual Pages

Sub-Zero Design Guide - Page 3

... fresh look at everything, inside the refrigerator. • Advanced water filtration and air purification systems. • Crisper and deli drawers form a lower-temperature zone for produce..." (2134) 84" (2134) BI-36R 36" (914) BI-36RG 42" (1067) BI-36F 42" (1067) BI-30U BI-30UG BI-36U 48" (1219) 48" (1219) BI-36UG 84" (2134) BI-36S BI-42S BI-42SID BI-42SD KEY FEATURES • Four ...
Sub-Zero Design Guide - Page 6

...) 4.1 (116) 4.1 (116) 5.3 (150) 5.3 (150) 8.0 (227) 8.0 (227) 8.0 (227) 8.1 (230) 9.5 (269) 9.6 (267) 9.7 (265) Shipping Weight ALL REFRIGERATOR / ALL FREEZER MODELS BI-36R BI-36RG BI-36F OVER-AND-UNDER MODELS BI-30U BI-30UG BI-36U BI-36UG SIDE-BY-SIDE MODELS BI-36S BI-42S BI-42SID BI-42SD BI-48S BI-48SID BI-48SD lbs (kg) 420 (191) 430 (195) 406 (184) 462 (210) 476 (216) 515...
Sub-Zero Design Guide - Page 14

...H A AH W BI-36R / BI-36F B W BI-36RG A H A AH H W BI-30U / BI-36U A H W BI-30UG / BI-36UG Models BI-36R, BI-36RG and BI-36F REFRIGERATOR / FREEZER Door Panel W 353/4" (908) BI-36RG Window Cut-Out Cut-Out Location W 251/2" (648) A 53/16" (132) H 699/16" (1767) H 541/16" (1373) B 105/16" (262) Models BI-30U and BI-30UG REFRIGERATOR Door Panel FREEZER Drawer Panel BI-30UG Window Cut...
Sub-Zero Design Guide - Page 20

...dimensions. Grille panel dimensions listed are for a standard 84" (2134) finished height. Built-In Refrigeration 20 Overlay Panels H H A H H A H A AH H A AH W BI-36R / BI-36F B W BI-36RG H W BI-30U / BI-36U A H W BI-30UG / BI-36UG Models BI-36R, BI-36RG and BI-36F REFRIGERATOR / FREEZER Overlay Panel Spacer Panel Backer Panel W 36" (914) 351/8" (892) 353/4" (908) H 693/4" (1772...
Sub-Zero Design Guide - Page 26

...For an 83" (2108) finished height, subtract 1" (25) from grille panel height dimensions. Built-In Refrigeration 26 Flush Inset Panels H H A H H B H A AH H A AH W BI-36R / BI-36F B W BI-36RG H W BI-30U / BI-36U B H W BI-30UG / BI-36UG Models BI-36R, BI-36RG and BI-36F REFRIGERATOR / FREEZER Flush Inset Panel Spacer Panel Backer Panel W 37" (940) 351/8" (892) 353/4" (908) H 693...
Sub-Zero Design Guide - Page 37

... Pro Handle BI-36U(G) DRAWER Tubular Handle Pro Handle Length Stud Spacing 637/8" (1622) 451/8" (1146) 437/8" (1114) 437/8" (1114) 441/4" (1124) 371/2" (952) 361/4" (921) 361/4" (921) 245/16" (633) 21" (533) 165/16" (414) 165/16" (414) 305/16" (770) 231/2" (597) 225/16" (567) 225/16" (567) Built-In Refrigeration 37...
Built-In Installation Guide - Page 24

...H A AH W BI-36R / BI-36F B W BI-36RG A H A AH H W BI-30U / BI-36U A H W BI-30UG / BI-36UG Models BI-36R, BI-36RG and BI-36F REFRIGERATOR / FREEZER Door Panel W 353/4" (908) BI-36RG Window Cut-Out Cut-Out Location W 251/2" (648) A 53/16" (132) H 699/16" (1767) H 541/16" (1373) B 105/16" (262) Models BI-30U and BI-30UG REFRIGERATOR Door Panel FREEZER Drawer Panel BI-30UG Window Cut...
Built-In Use & Care Guide - Page 4

... section with the source of today's professional looking kitchens. • Glass door models BI-36RG, BI-30UG and BI-36UG add a contemporary look that senses and adapts to open the refrigerator door. • Over-and-under models offer a large capacity, fullextension freezer drawer. • Shallow-depth design means access is left ajar. • Solid-core doors...
Built-In Use & Care Guide - Page 7

... glass shelves Refrigerator storage drawer High-humidity crisper drawer Automatic ice maker Removable ice container Removable kickplate Easy-access, flip-up grille Water filtration system Location of rating plate Adjustable dairy compartment Adjustable door shelves User reference cards Four-sided magnetic gaskets Two-tier freezer storage baskets Full-extension rollout freezer drawer Easy-access...
Built-In Use & Care Guide - Page 8

Built-In Models 8 Model BI-36U OVER-AND-UNDER Lighted, electronic control panel Air purification system Adjustable, spillproof glass shelves Refrigerator storage drawer High-humidity crisper drawer Automatic ice maker Removable ice container Removable kickplate Model BI-36UG OVER-AND-UNDER WITH GLASS DOOR Lighted, electronic control panel Air purification system Adjustable, spillproof glass ...
Built-In Use & Care Guide - Page 9

...Adjustable door shelves Automatic ice maker Removable ice container Freezer storage baskets Four-sided magnetic gaskets Removable kickplate Easy-access, flip-up grille Water filtration system Adjustable dairy compartment Air purification system Adjustable, spillproof glass shelves Adjustable door shelves High-humidity crisper drawer User reference cards Refrigerator storage drawers  subzero.com
Built-In Use & Care Guide - Page 10

... rating plate Adjustable door shelves Automatic ice maker Removable ice container Freezer storage baskets Four-sided magnetic gaskets Removable kickplate Easy-access, flip-up grille Water filtration system Adjustable dairy compartment Air purification system Adjustable, spillproof glass shelves Adjustable door shelves High-humidity crisper drawer User reference cards Refrigerator storage drawers
Built-In Use & Care Guide - Page 11

...ice container Adjustable door shelves Freezer storage baskets Four-sided magnetic gaskets Removable kickplate Easy-access, flip-up grille Water filtration system Adjustable dairy compartment Air purification system Ice and water dispenser Adjustable, spillproof glass shelves Adjustable door shelves High-humidity crisper drawer User reference cards Refrigerator storage drawers Easy-access, flip-up...
Built-In Use & Care Guide - Page 12

... plate Adjustable door shelves Automatic ice maker Removable ice container Freezer storage baskets Four-sided magnetic gaskets Removable kickplate 12 Easy-access, flip-up grille Water filtration system Adjustable dairy compartment Air purification system Adjustable, spillproof glass shelves Adjustable door shelves High-humidity crisper drawer User reference cards Refrigerator storage drawers
Built-In Use & Care Guide - Page 13

...ice container Adjustable door shelves Freezer storage baskets Four-sided magnetic gaskets Removable kickplate Easy-access, flip-up grille Water filtration system Adjustable dairy compartment Air purification system Ice and water dispenser Adjustable, spillproof glass shelves Adjustable door shelves High-humidity crisper drawer User reference cards Refrigerator storage drawers Easy-access, flip-up...
Built-In Use & Care Guide - Page 17

.... Pull these clips toward you hear a click. IMPORTANT NOTE: To remove freezer baskets from the slides. Ice container (BI-36S, BI-42S Ice container (BI-42SID, and BI-48S). Over-and-under models: To remove the ice container, pull the freezer basket or the freezer drawer out until it stops and lift the ice container out. Built-In...
Built-In Use & Care Guide - Page 25

... CONDENSER FAN MOTOR All built-in the grille area. The freezer drawer has a self-closing the drawer. This door stop , which defrosts as the heat from the defrost element clears ... freezer defrost you may be enhanced when the doors of these noises may feel vibration for a few seconds. Built-In Use & Care 25 subzero.com Operations DOOR AND DRAWER CLOSING Over-and-under models: The refrigerator...
Built-In Use & Care Guide - Page 27

...refrigerator. Freezer basket lighting is located below the ice container is located behind the upper crisper drawer and mounted to ice container removal on the back wall of the freezer. Models BI-42SID, BI-42SD, BI-48SID and BI-48SD: Freezer... Care 27 subzero.com Lighting Information FREEZER LIGHTING Models BI-30U, BI-30UG, BI-36U and BI-36UG: Freezer lighting is located above the ice ...
Built-In Use & Care Guide - Page 44

... cycle or compressor operation. Refrigerator /freezer is normal during periods of time. • Is the condenser area clean? • Has a door (or drawer) been left open for an extended period? Contact your authorized Sub-Zero dealer if doors are open for an extended period? When opening the freezer drawer of the freezer section heats up . •...
BI-36U Quick Reference Guide - Page 1

... cabinetry. For local dealer information, visit the find a showroom section of your Sub-Zero dealer. 36" Built-In Over-and-Under Over-and-under model BI-36U offers large refrigerated storage, plus a convenient rollout freezer drawer. Framed, overlay, flush inset and stainless steel design options are available through your food and water like nothing before.

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