I Am Being Charged For A Ticket I Know Nothing About. Stub Hub Is Non Responsive

Order 47223311 Order date 10/27/2011 I know nothing about this. StubHub refuses to answer phone or email

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Answer #1: Posted by billr on October 27th, 2011 8:22 AM

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billr

Member since:
October 27th, 2011

Points: 1,200

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I received the same e-mail. There was no specific information about my financial payment (no last 4 digits of credit card, no credit card listed to which it was charged, my name not used in the e-mail anywhere, etc.) so assumed it was bogus. Still scary looking however. Sent an e-mail to my credit card company just in case anyway.

Answer #2: Posted by yourfeedbackmatters on October 27th, 2011 8:24 AM

yourfeedbackmatters

Member since:
July 27th, 2011

Points: 22,460

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We are aware that some people received an email last night regarding an order that you did not place. The email is a phishing email, and was NOT sent by StubHub or any affiliate. Your credit cards have not been charged. Please DO NOT click on any link in the email. If you have clicked on these links, you may need to check your computer for a virus or malware and should log into your StubHub "My Account" to change your StubHub password. (https://www.stubhub.com/account/). If you have any questions or concerns, please email us at [email protected] and we will be happy to address these. Our apologies for any confusion!