How To Do A Master Factory Reset On A Huawei Ascend Y Straighttalk Phone?

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Answer #1: Posted by SaraST on August 20th, 2014 4:26 PM

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SaraST

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May 16th, 2012

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Hi!

You can follow the steps below.

1. Please remove the battery then re-insert it to make sure the phone turns off completely.

2. Press and hold the UP VOLUME and POWER/LOCK key until the system recovery mode screen appears.

3. Using the DOWN VOLUME key go to "wipe data/factory reset" and press the POWER/LOCK key to select it.

4. Using the DOWN VOLUME key go to "Yes -- delete all user data" and press the POWER/LOCK key to select it.

5. The message "Wiping data..." will be displayed on your phone. A confirmation message will be displayed when completed.

6. "Reboot system now" will be highlighted. Press the POWER/LOCK key to reboot the phone.

If you have further questions, please send us an email at [email protected]. Include your name, phone number and the serial number or the IMEI/MEID of the phone. Please copy and paste your comments from the blog and include it in your email or you can chat with us live @ http://bit.ly/16DrgbW. Thank you!

Sara

Straight Talk Wireless