What is the Southwest Airlines cancellation policy?

Has anyone successfully cancelled their Southwest Airlines flight and received a refund? I feel like they are giving me the run-a-round!

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Southwest Airlines Customers with Disabilities
... Reservation Change Reservation Cancel Reservation Book Award Travel Book Flight to Mexico Group Travel ... well as our Customers’ part, is key for a successful, stress-free trip. Working together we... most comfortable, and so that we will have a successful transfer. Wheelchairs and Other Assistive Devices... Customer Service Contact Us Travel Policies Travel Tips Refunds Mobile Access Travel Extras...
Southwest Airlines - Checkin Procedures
...Alerts View All Offers Air Book a Flight Special Offers Where We Fly Low ... Change Reservation Cancel Reservation Book Award Travel Book Flight to Mexico Group ... Customers may check in for their flight and receive their boarding pass and.... Customers may check luggage and receive boarding passes at the Skycap Counter (in select... Service Contact Us Travel Policies Travel Tips Refunds Mobile Access Travel...
Southwest Airlines - Policies, Procedures, and Tips for Children Traveling Alone
...in mind that Southwest will not transport UMs on flights that may be diverted or cancelled due to inclement weather or... picking up the child in the destination city are available to receive phone calls from Southwest in the event of any ... he/she is feeling sick, if the parent/guardian picking him/her up is running ... Customer Service Contact Us Travel Policies Travel Tips Refunds Mobile Access Travel ...