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Sony STR-K840P Support Question

Sony STR-K840P Support Question

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Question posted by DikkyBa on February 21st, 2014

Sony Str K840p How To Restore

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Current Answers

Answer #1: Posted by StLFanMan on March 13th, 2014 11:41 AM
This answer was accepted by the poster of the original question.
StLFanMan

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Best bet would be to seek service repair, and/or replacement. It may be where repair costs will exceed the value of the unit, and therefore, replacement/purchase of a new unit may be a cheaper option.

Alternatively, you can call Sony support directly to see if they may be able to troubleshoot your issue for you.

Related Sony STR-K840P Manual Pages

Limited Warranty (U.S. Only) - Page 1

...parts costs. 3. 4-557-173-02 General Stereo/Hifi Components/Tape Decks ® CD Players/Mini Disc Players/Audio Systems Hifi Audio LIMITED WARRANTY Sony Electronics Inc. ("Sony") warrants this Product is determined to be ... the servicer or dealer nearest you may not apply to you must be defective, Sony will supply, at no charge, new or rebuilt replacements in either its option, ...
Operating Instructions (primary manual) - Page 1

Model No. HT-DDW840/DDW740 Serial No. HT-DDW840 HT-DDW740 © 2002 Sony Corporation 4-238-377-12(2) FM Stereo FM-AM Receiver Operating Instructions GB Owner's Record The model and serial numbers are located on the rear panel. Record the serial number in the space provided below. Refer to them whenever you call upon your Sony dealer regarding this product.
Operating Instructions (primary manual) - Page 2

... apparatus with the limits for help. And don't place lighted candles on a circuit different from Dolby Laboratories. Reorient or relocate the receiving antenna. - As an ENERGY STAR® partner, Sony Corporation has determined that any changes or modification not expressly approved in this manual could void your authority to correct the interference...
Operating Instructions (primary manual) - Page 3

... Selecting the component 22 Changing the display 23 Enjoying Surround Sound Automatically decoding the input audio signal 24 Selecting a sound field 24 Using only the front speakers (2 Channel Stereo 26 Enjoying stereo sound in multi channel (Dolby Pro Logic )1 26 Understanding the multi channel surround displays 27 Customizing sound fields 28 Receiving Broadcasts Storing FM stations...
Operating Instructions (primary manual) - Page 4

... Speaker system • Front/surround speakers • Center speaker • Sub woofer STR-K840P SS-MSP2 SS-CNP2 SA-WMSP4 The HT-DDW740 consists of your model number by ... appears, press ?/1 twice to the area code, are clearly indicated in this manual describe the controls on the receiver. Receiver - IMPEDANCE USE 8 - 16Ω ENTER FRONT R L R L 4-XXX-XXX-XX AA Area code ...
Operating Instructions (primary manual) - Page 7

... CD OUT IN AUDIO IN AUDIO IN AUDIO OUT AUDIO IN SUB MD/TAPE DVD/LD VIDEO 2 VIDEO 1 WOOFER * The shape of the connector varies depending on antenna hookups • To prevent noise pickup, keep the AM loop antenna away from the receiver and other components. • Be sure to fully extend the FM wire antenna. •...
Operating Instructions (primary manual) - Page 8

Audio component hookups DIGITAL OPTICAL VIDEO 2 IN MD or Tape deck INPUT OUTPUT LINE LINE L R A A ç ç OUT IN ANTENNA AM MONITOR DVD/LD IN COAXIAL FM 75Ω COAXIAL VIDEO IN VIDEO IN VIDEO OUT VIDEO IN VIDEO OUT L CENTER R SUB FRONT SURROUND WOOFER MULTI CH IN AUDIO OUT L R IN CD OUT IN AUDIO IN...
Operating Instructions (primary manual) - Page 9

... output jack to the receiver as shown above. C INPUT VIDEO IN TV monitor 9GB Hooking Up the Components Ç Ç Video component hookups DVD or LD player OUTPUT AUDIO OUT R L VIDEO ...OUT B DIGITAL OPTICAL VIDEO 2 IN ANTENNA AM MONITOR DVD/LD IN COAXIAL FM 75Ω...
Operating Instructions (primary manual) - Page 10

...with an RF OUT jack via an RF demodulator, like the Sony MOD-RF1 (not supplied). You can also connect an LD... OUTPUT DIGITAL OPTICAL AUDIO OUT L R D B DIGITAL OPTICAL VIDEO 2 IN ANTENNA AM MONITOR DVD/LD IN COAXIAL FM 75Ω COAXIAL...DVD or LD player (etc.)* AUDIO OUT L R * Make either an optical or coaxial digital signal. Digital component hookups Connect the digital output jacks...
Operating Instructions (primary manual) - Page 11

... MULTI CH IN AUDIO OUT L R IN CD OUT IN AUDIO IN AUDIO IN AUDIO OUT AUDIO IN SUB MD/TAPE DVD/LD VIDEO 2 VIDEO 1 WOOFER AA F F L CENTER R SUB FRONT SURROUND WOOFER MULTI CH OUT DVD player, Multichannel decoder, etc. 11GB Hooking Up the Components Multi channel input hookups HT-DDW840 only Although this receiver incorporates a multi channel...
Operating Instructions (primary manual) - Page 24

...In collaboration with Sony Pictures Entertainment, Sony measured the sound environment of their studios and integrated the data of the measurement and Sony's own DSP...reproduces the sound characteristics of audio signal being input (Dolby Digital, DTS, or standard 2 channel stereo) and performs the proper decoding...receiver's preprogrammed sound fields. This mode automatically detects the type of...
Operating Instructions (primary manual) - Page 31

... autobetical operation. • If you store up to 30 FM and FM RDS stations in . 2 Press FM* or AM* to store FM or AM stations one by one with the clearest signals. Storing FM stations automatically (AUTOBETICAL) (Models of area code CEL, CEK: FM/AM. The last received station is not used in your area. * For models...
Operating Instructions (primary manual) - Page 32

... the following table. Preset tuning After you have preset. The last received station is tuned in the display and the FM stereo reception is poor, press FM MODE to change to select the FM or AM band. 3 Press TUNING + or TUNING -. When the receiver reaches either end of the AM loop antenna for optimum reception. 6 Repeat...
Operating Instructions (primary manual) - Page 34

... allows you are displayed alternately. When the receiver finds a station, the receiver stops scanning. Receiving RDS broadcasts Simply select a station on each program type. 3 Press PTY. Scanning preset stations by the RDS station. The receiver scans for details. While the receiver is operable only for the information on the FM band using direct tuning (page 31...
Operating Instructions (primary manual) - Page 38

... you use 2 Sony receivers in the same room. Besides, this mode can reproduce the 2 channel sound in 5.1 channel through Dolby Pro Logic II. • When set to "DOLBY PL", the receiver performs the Pro Logic... mode, and the receiver can reproduce the sound in 5.1 channel when watching the videos of the remote. Note Dolby Pro Logic II does not function for the normal stereo sources, such as...
Operating Instructions (primary manual) - Page 51

... sound or only a very low-level sound is heard from a digital component connected to verify that sound is output from one channel is output from the audio components. • The plugs and jacks are ) fully inserted into the jacks on the receiver. Connect the LD player to the RF demodulator, then connect the RF...
Operating Instructions (primary manual) - Page 52

...set the tuning interval correctly (when tuning in AM stations with automatic tuning). Receiver Outdoor FM antenna ANTENNA AM FM 75Ω COAXIAL Ground wire (not supplied) To ground Radio stations cannot...to the appropriate input mode. • Move your TV away from the audio components. Clearing the receiver's memory To clear See All memorized settings page 15 Customized sound fields ...
Operating Instructions (primary manual) - Page 53

... 53GB Specifications AUDIO POWER SPECIFICATIONS POWER OUTPUT AND TOTAL HARMONIC DISTORTION: With 8 ohm loads, both channels driven, from 250 milliwatts to rated output (Models of other area code Rated Power Output at Stereo Mode (8 ohms 1 kHz, THD 0.7 %) STR-K840P: 100 W + 100 W2) STR-K740P: 80 W + 80 W2) Reference Power Output2) (8 ohms 1 kHz, THD 10 %) STR-K840P: FRONT1...
Operating Instructions (primary manual) - Page 54

...AUDIO OUT) SUB WOOFER Voltage: 250 mV Impedance: 10 kilohms Voltage: 2 V Impedance: 1 kilohms Tone Gain levels: ±6 dB, 1 dB step FM tuner section Tuning range 87.5 - 108.0 MHz Antenna terminals 75 ohms, unbalanced Intermediate Frequency 10.7 MHz Sensitivity Mono: Stereo...54GB After tuning in any AM station, turn off the receiver. Hold down PRESET TUNING + and press ?/1. To ...
Operating Instructions (primary manual) - Page 55

... consumption Area code Power consumption U, MX STR-K840P: 210 W STR-K740P: 180 W CA STR-K840P: 300 VA STR-K740P: 260 VA CEL, CEK, SP E2/E3, AR STR-K840P: 180 W STR-K740P: 155 W Power consumption (during ... lb 4 oz) SA-WMSP4 for HT-DDW840 SA-WMSP2 for HT-DDW740 AUDIO POWER SPECIFICATIONS POWER OUTPUT AND TOTAL HARMONIC DISTORTION: With 6 ohm loads, from 250 milliwatts to rated output (Models ...

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