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Sony STR-DN1040 Support Question

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Question posted by rbraud6 on March 12th, 2014

I Want To Contact Sony Customer Service To See If They Can Diagnose This

problem but I could not find a phone number in thier instruction book or on line. Does anyone have a phne numberr for Sony Receiver techinal assistance?

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Answer #1: Posted by StLFanMan on March 13th, 2014 7:50 AM

This answer was accepted by the poster of the original question.

StLFanMan

Member since:
August 14th, 2013

Points: 1,576,405

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Here are the contact details you were asking for:

http://esupport.sony.com/US/p/contact-relation.pl?

Consumer Electronics:

1-239-768-7547 (U.S. only)

1-239-768-7676 International (Calling from outside the U.S.)

Sony Canada customers, click here.

Hours: Mon-Fri 9:00am-8:00pm ET

I hope this helps!

Answer #2: Posted by TommyKervz on March 13th, 2014 2:10 AM

TommyKervz

Member since:
January 10th, 2013

Points: 17,776,833

100
points

Hi. Start here to obtain tech support on your Sony product.

Hope that is helpful.
Kervz at www.satechhelp.co.za

Related Sony STR-DN1040 Manual Pages

Operating Instructions (Large File - 14.3 MB) - Page 2

... (for example, lighted candles). For customers in the EMC Directive using a connection cable shorter than 3 meters. This symbol is connected to the AC outlet, even if the unit itself has been turned off. Do not expose the appliance to the presence of important operating and maintenance (servicing) instructions in the space provided below...

Operating Instructions (Large File - 14.3 MB) - Page 4

...; The instructions in this equipment. The model number is located at least 20cm or more away from person's body (excluding extremities: hands, wrists, feet and ankles). For customers in order to host computers and/or peripherals. About This Manual • The instructions in conjunction with FCC radiation exposure limits set forth for model STR-DN1040. This...

Operating Instructions (Large File - 14.3 MB) - Page 5

... iPhone may affect wireless performance. DLNA™, the DLNA Logo and DLNA CERTIFIED™ are trademarks, service marks, or certification marks of Sony Corporation. This product is a trademark or registered trademark of Silicon Image, Inc. MPEG Layer-3 audio coding technology and patents licensed from Microsoft or an authorized Microsoft subsidiary. "BRAVIA" is a certification...

Operating Instructions (Large File - 14.3 MB) - Page 15

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Operating Instructions (Large File - 14.3 MB) - Page 16

... control Sony equipment when you select them. Each time you want to operate. E Input buttons2) Selects the equipment you press SLEEP, the display changes cyclically as follows: "abc" (lowercase letters) t "ABC" (uppercase letters) t "123" (numbers) CLR1) Press to turn the TV on or off . When you press any of the input buttons, the receiver...

Operating Instructions (Large File - 14.3 MB) - Page 23

... supports the following audio formats. Audio format [Display] Connection between the playback Maximum number equipment and the receiver of channels COAXIAL/OPTICAL HDMI Dolby ... Audio signals are supported by the receiver Digital audio formats that this receiver can decode depend on digital audio output jacks of the equipment connected. For details, refer to the operating instructions ...

Operating Instructions (Large File - 14.3 MB) - Page 29

...to the receiver's VIDEO jack or COMPONENT VIDEO jacks can be output from the speakers connected to "Fixed" if it can be distorted. Audio signals are compatible with the Audio Return ...Sony "BRAVIA" Synccompatible equipment using INPUT MODE (page 86). **If your TV does not support System Audio Control function, set the sound output jack of video signals" (page 22). • When you want...

Operating Instructions (Large File - 14.3 MB) - Page 43

...the wireless LAN router/access point, refer to the operating instructions of the receiver on the TV screen and select the function you want to use on the remote control lights up when you...wireless LAN router/access point. Guide to select "Auto", then press . Press V/v/B/ b and to audio content stored on the remote control. To listen to select the character one . Then, select "Enter"...

Operating Instructions (Large File - 14.3 MB) - Page 55

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Operating Instructions (Large File - 14.3 MB) - Page 70

...information on the SEN: http:// www.sonyentertainmentnetwork.com SEN This receiver Note Before using music services, you want, then press . • Press V/v repeatedly to select the...page 35). To use this receiver (SEN function). For details on registration, visit the customer support site of music services offered on the Internet. 1 Press SEN. Enjoying Sony Entertainment Network (SEN) You ...

Operating Instructions (Large File - 14.3 MB) - Page 72

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Operating Instructions (Large File - 14.3 MB) - Page 74

...] 2 Select "STR-DN1040" on how to the operating instructions of your iOS device. [iOS device] [iTunes] [iTunes] 74US 3 Start playing back audio content on an iOS device or on iTunes. Operation from step 1. Tips is the last 6 digits of MAC Address of iTunes or your device for instructions on the AirPlay menu of the receiver. •...

Operating Instructions (Large File - 14.3 MB) - Page 75

... the onscreen instructions to the receiver is completed, "COMPLETE" appears...receiver. The receiver starts checking the available software update. Then, the receiver starts to update the software. Using Network Features 75US The receiver accesses the Sony server to update the software. Note When the ?/1 (on/standby) indicator on software update available, refer to the customer...

Operating Instructions (Large File - 14.3 MB) - Page 88

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Operating Instructions (Large File - 14.3 MB) - Page 99

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Operating Instructions (Large File - 14.3 MB) - Page 101

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Operating Instructions (Large File - 14.3 MB) - Page 108

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Operating Instructions (Large File - 14.3 MB) - Page 115

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Operating Instructions (Large File - 14.3 MB) - Page 126

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Operating Instructions (Large File - 14.3 MB) - Page 135

...OF LIABILITY SONY, ITS SUPPLIERS AND SONY'S LICENSOR'S (for purposes of any product other parts will not be damaged by writing to SONY at your country of residence, you may contact SONY by the SONY SOFTWARE.... relating to exports, imports and customs. GOVERNING LAW This EULA shall be subject to the venue and jurisdiction of laws provisions. YOU AND SONY WAIVE THE RIGHT TO TRIAL BY...