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Sony STR-DH820 Support Question

Sony STR-DH820 Support Question

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Question posted by mikemcd01 on May 21st, 2012

Disable Zone 2 Feature On Sony Str-dh820

Instructions in owners manual do not solve the problem.  When I press "SOURCE" button, "Z:  SOURCE" appears on screen, but no other options are presented, and Zone 2 is not removed.  Pressing "ZONE" and power button also does not solve problem, as Zone 2 setting is still engaged when receiver is turned back on.  I consider myself technically proficient, but this is growing annoying.  This forum is my last resort before returning this receiver and never buying another Sony product again.

Current Answers

Answer #1: Posted by av on July 9th, 2012 12:51 PM
This answer was accepted by the poster of the original question.
av

Member since:
July 9th, 2012

Points: 1,240
1,240
points
Remove the batteries from your remote, then press every button once. The resets your remote which is stuck in zone 2.

Related Sony STR-DH820 Manual Pages

Operating Instructions - Page 1

4-266-497-12(1) Multi Channel AV Receiver Operating Instructions STR-DH820 ©2011 Sony Corporation
Operating Instructions - Page 4

.... For all other European countries with a chemical symbol. The Authorized Representative for model STR-DH820. For any service or guarantee matters please refer to the applicable collection point for mercury (Hg) or lead (Pb) are trademarks of this manual are trademarks or registered trademarks of waste batteries. Dolby, Pro Logic, and the double...
Operating Instructions - Page 6

...audio equipment...........32 5: Connecting the antennas (aerials 33 6: Connecting the AC power cord (mains lead 33 Preparing the Receiver Initializing the receiver 34 Setting the speakers 34 Using AUTO CALIBRATION 36 Guide to on-screen... analog audio (INPUT MODE 62 Using the sound/images from other inputs (Input Assign 63 Using a bi-amplifier connection 65 Using multi-zone features 65 ...
Operating Instructions - Page 14

... the power in "Programming the remote control" on page 80. Numeric buttons1)2) Press SHIFT (V), then press numeric buttons to display the TV function options. select track numbers. Press TV (W), then press TOOLS/OPTIONS to - Press TV (W), then press HOME to play a track or a folder repeatedly. SHUFFLE1) Press SHIFT (V), then press SHUFFLE to display the menus of Sony TV. D.TUNING...
Operating Instructions - Page 15

...Press AMP (X), then press AUTO VOL to turn off the sound temporarily. The remaining time appears on the TV screen. Then, use V/v/B/b (R) and (R) to adjust the TV volume level. Press the button again to - P DISC SKIP/iPhone CTRL1) Press to restore the sound. Press TV (W), then press... with a sampling frequency of Sony TV. Each time you press SLEEP, the display changes cyclically...
Operating Instructions - Page 24

...receiver's VIDEO jack or COMPONENT VIDEO jacks can be output as HDMI signals (page 31). The video input signals cannot be sure to disconnect the AC power cord (mains lead). ...screen may not be able to record, even if you want to select an audio signal using HDMI cables, operations can only be distorted. You may be output through the HDMI TV OUT jack. HDMI features • A digital audio...
Operating Instructions - Page 25

...back multi channel audio source, set the "Pass Through" to "OFF", video and audio signals will not output through the TV speaker. • DSD signals of Super Audio CD are defined...power is turned off. • Audio signals (format, sampling frequency, bit length, etc.) transmitted from an HDMI jack may need to be at certain settings before you set to "AMP". Refer to the operating instructions...
Operating Instructions - Page 27

... player Video signals Audio signals or or or A B C D E* F A HDMI cable (not supplied) Sony recommends that you use the button to change the default setting of the BD/DVD input button on the remote control so that you connect the equipment equipped with an OPTICAL jack, set the "Input Assign" in the Input Option menu (page...
Operating Instructions - Page 28

... a satellite tuner, cable TV tuner Audio/video signals Satellite tuner, Cable TV tuner Video signals or Audio signals or A B C D E A HDMI cable (not supplied) Sony recommends that you use an HDMIauthorized cable or Sony HDMI cable. B Component video cord (not supplied) C Video cord (not supplied) D Optical digital cord (not supplied) E Audio cord (not supplied) Recommended connection...
Operating Instructions - Page 30

... that you use the button to record, you must make this connection (page 50). Connecting other equipment DVD recorder, VCR Audio signals Video signals Audio/video signals * A* B C A Audio cord (not supplied) B Video cord (not supplied) C HDMI cable (not supplied) Sony recommends that you can use an HDMIauthorized cable or Sony HDMI cable. D Audio/video cord (not supplied...
Operating Instructions - Page 55

... is decoded into your portable audio device. x PLII MS (PLII Music) Perform Dolby Pro Logic II Music mode decoding. x PLIIX MS (PLIIx Music) Performs Dolby Pro Logic IIx Music mode decoding. This setting increases flexibility to expand a 5.1 to discrete 7.1 movie channels. A source recorded in 2 channel format is Sony's new innovative home theater technology...
Operating Instructions - Page 59

... function of the TV. Refer to the operating instructions of the receiver, playback equipment and TV individually (page 60). The "BRAVIA" Sync function allows communication between Sony products such as follows: • One-Touch Play (page 60) • System Audio Control (page 61) • System Power-Off (page 61) • Theater/Theatre Mode Sync...
Operating Instructions - Page 61

...TV off, using the POWER button on the TV's remote control, the receiver and the connected equipment turn off the TV. Notes • If System Audio Control does not function ...the receiver (System Audio Control) You can operate System Audio Control function using the System Power-Off function. AV ?/1 TV Press TV, then press AV ?/1. For details, refer to the operating instructions of the TV...
Operating Instructions - Page 65

... main zone and Sony receiver in zone 2 other than the main zone. The same signals output from the remote control cannot reach. Using multi-zone features You can watch the DVD in the main zone and listen to the receiver in zone 2 from the SPEAKERS SURROUND BACK/FRONT HIGH/ BI-AMP/FRONT B terminals. To exit the menu Press MENU...
Operating Instructions - Page 66

Making a zone 2 connection Outputs sound from speakers in zone 2 using the receiver and another amplifier. Main zone Zone 2 STR-DH820 A D TV D B ZONE 2 VIDEO OUT ZONE 2 AUDIO OUT A Audio equipment B Video equipment C IR repeater (not supplied) D Speakers E Sony Amplifier/Receiver C IR REMOTE IN E C RM-AAP061/RM-AAP062 66GB
Operating Instructions - Page 72

... can adjust the delay from 0 ms to adjust the tonal quality (bass/treble level) of audio to a minimum, while still providing a great theater experience. However, this type mixes in frequency characteristics that are being received. - This feature is Sony proprietary technology that has less reverberation. • Studio: In Studio type, effects are being...
Operating Instructions - Page 73

...feature only functions for Dolby Digital sources...output. • SUB: Sound of a digital broadcast when available. This setting saves power in the standby mode when compared with the "ON" setting. However, "A. Notes... "A. Sony recommends this setting if you set to enjoy the connected equipment's source on or off. STANDBY" appears on while the receiver is being used. Note Audio signals...
Operating Instructions - Page 86

... 55). • Sound fields do not function when DTS-HD Master Audio, DTS-HD High Resolution Audio or Dolby TrueHD with sampling frequency of abrasive pad, scouring powder, or solvent, such as alcohol or benzine. you experience any problem persist, consult your nearest Sony dealer. Therefore, we recommend using an indoor antenna (aerial). Sound...
Operating Instructions - Page 88

...appears on the TV screen. There is no sound, no sound output from the TV. • When the receiver enters into standby mode, sound is from the last HDMI component selection before you connect equipment not compatible with the System Audio...-circuit problem, and turn on the power again....Press MUTING or on the remote control to cancel the muting function. • Try pressing the input button...
Operating Instructions - Page 92

...equipment and TV. AV receiver (audio system): up to 1 equipment The...receiver will automatically turn on the receiver. • Remove any problem persists, consult your nearest Sony dealer. You can be played back. * This ...instructions of the connected equipment. Remote control The remote control does not function. • Point the remote control at the remote control sensor on the power...

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