Dvd Player Won't Open

he RMT-D197A remote control is not programmable and remote codes are not required.

This remote is designed to control the product that it originally came with. If the remote has buttons for other product types (TV, DVD, etc.), it can control only Sony branded versions of these products. Please note that this remote may not be able to control all models of these other Sony product types.

That said, I would recommend consulting your DVD Player's manufacturer for technical/troubleshooting support, or seek repairs through a licensed repair technician.

It's locked because it is having a problem reading the dvd. I suggest you power off the unit or pull the plug if it will not power off. Most dvd players have a manual release pinhole in or around the tray faceplate. Power back up & try another dvd.

I hope this is helpful to you!

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