Sony RM-SC31 Support Question
Find answers below for this question about Sony RM-SC31 - Remote Control For Micro Hi-fi System.Question posted by daveg10621 on March 28th, 2015
Remote Does Not Work Properly
The two "up" snd "down" buttons for the Tuner function do not work. (the 2 buttons located under the Tuner & Functions buttons on the remote). I have to change stations through the radio buttons. I have followed the instructions for "repairing" the remote on the Sony website with out any success.
Current Answers
Answer #1: Posted by Odin on March 28th, 2015 10:59 AM
Sorry for your problems. If as you say Sony's documented repair instructions don't work, your next step is to phone Sony (at 800-222-7669). If your TV is no longer under warranty, Sony will if necessary sell you a new remote--but you can almost certainly do better pricewise with a universal remote.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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