Sony NEX-6 Support Question

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Question posted by jeanfrancois2000 on December 19th, 2013

Sony Nex-6 Database Error

hi I have a new sony nex-6 camera. It doesn't work well, it seems not to be able to write a picture on the memory card I have a message saying «image database file error» The camera is new and accept none of my sd cards. It seems to be not compatible with my memory cards or does not accept to share them with other camera. I have 5 other camera so if it doesn't share sd cards, I have no other choice than return it to the store.

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Answer #1: Posted by sabrie on December 19th, 2013 7:51 PM

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This error message will appear if some of the image database files for movies have somehow become corrupt. It can occur if the movies on the memory card were modified or edited on a computer, causing inconsistencies in the data. You can try resolving the issue by selecting the Recover Image DB option.

WARNING: There is a risk of data loss. The following information requires the memory card to be formatted. Make sure all picture and movie files are backed up on a computer before proceeding.

If the issue continues to occur even after recovering the image database file, back up all the pictures and movies to a computer, then format the card. If the error continues after attempting to use the newly-formatted memory card, use a different memory card.

NOTE: If model-specific information is needed to complete any of the operations above, refer to the instructions supplied with the product. Manuals are available online through the Manuals/Specs/Warranty link on this page.

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Related Sony NEX-6 Manual Pages

α Handbook - Page 6

The main characteristics of contents Sample photo Others Using the camera abroad 232 Memory card 233 "InfoLITHIUM" battery pack 235 Battery charging 237 Mount Adaptor 238 Electronic Viewfinder (sold separately) (supplied) Menu Index 6GB Illustrations and display on the screen are as follows: Model name NEX-6 NEX-5R Mode dial Compatible Incompatible Touch panel Viewfinder Flash...

α Handbook - Page 16

...). G Speaker Menu Index 16GB Continued r Table of less than 5.5 mm (7/32 inch), and may damage the camera. F Tripod socket hole • Use a tripod with a screw length of contents Sample photo NEX-6 NEX-5R A Battery/memory card cover B Access lamp C Memory card insertion slot D Battery compartment E Connection plate cover • Use this when using screws longer than 5.5 mm...

α Handbook - Page 21

... dial Electronic Viewfinder (sold separately) connection error (NEX5R only) Electronic Viewfinder (sold separately) overheating warning (NEX-5R only) Overheating warning Database file full/ Database file error Zoom scaling Smart Zoom Clear Image Zoom Digital Zoom View mode Playback folder - Framing Creative Style Smile Shutter Picture Effect Smile detection sensitivity indicator Indication Soft...

α Handbook - Page 34

... activate the MOVIE button. Allows you operate the camera. Formats the memory card. Selects the folder name format in which the still image is available for each computer or USB device connected... Color Wide Image Playback Display HDMI Resolution CTRL FOR HDMI USB Connection Cleaning Mode Calibration (NEX-5R only) Version Demo Mode Initialize Memory Card Tool Format File Number Folder Name...

α Handbook - Page 35

...the camera. Menu Index 35GB Folder Selects the recording folder to which still images and MP4 movies are recorded. New Folder Creates a new folder to which still images and MP4 movies are found. Recover Image DB Repairs the image database file when inconsistencies are recorded. Reset View on Smartphone Resets the connecting information for [View on the memory card...

α Handbook - Page 101

... Panorama] mode. • You cannot add DPOF (print order) registration to process images on 1 memory card, but the image quality will allow more general file formats such as JPEG or TIFF, and you select [Fine] or [Standard]. This will be lower. • When images are not going to be processed for professional purposes. RAW (RAW) RAW...

α Handbook - Page 123

...images you shot on the memory card that you print the still images. Sets whether or not to the following files: - Menu Index 123GB Notes • You cannot add the DPOF mark to date the DPOF marked images... to print. RAW images • You can select or deselect by touching the image (NEX-5R only). 2 Repeat the operation on registered images (DPOF: Digital Print Order Format)....

α Handbook - Page 189

... Menu Index 189GB Table of contents Sample photo Folder Name Still images you shoot are recorded in a folder that is fixed as "...digit)/MM/DD. You cannot change the folder name form. 1 MENU t [Setup] t [Folder Name] t desired setting. Example: 10020405 (Folder number: 100, date: 04/05/2012) Notes • The movie folder form is automatically created under the DCIM folder on the memory card...

α Handbook - Page 194

... work while it is transferring images. • If (error) is inserted in accordance with the Eye-Fi card. • The power save function of the camera does not work while the camera is set [Upload Settings] to [Off]. Use Eye-Fi cards in the camera, set to [Off]. • You cannot use the Wi-Fi network function when using a memory card...

α Handbook - Page 211

... computer, use "PlayMemories Home." • When the camera is connected to the computer, if you to easily import images. When a USB connection is not held liable for a while. Do not delete or copy AVCHD movies on the memory card from such operations via the computer. 211GB Continued r Sony is established for the first time, your...

α Handbook - Page 228

...these solutions, consult your Sony dealer or local authorized Sony service facility. When removing the battery pack, make sure the camera is turned off the camera. If the camera is hot, remove the...separately) is used, disconnect the power cord. In this procedure, format the memory card (page 187). If the camera does not work properly. • Turn off and the access lamp is not lit. ...

α Handbook - Page 230

... is attached, reattach the lens. Select [Setup] t [Recover Image DB]. Follow the on the memory card. You can continue to an astronomical telescope or something wrong occurred in a database file by the camera is damaged. Camera Error. Recover? • You cannot record or play back AVCHD movies because the Image Database File is possible. • Unable to register to cool. •...

Instruction Manual - Page 14

GB 14 G Speaker A Battery/memory card cover (16, 23) B Access lamp (24) C Memory card insertion slot (23) D Battery compartment (16) E Connection plate cover ...on the specifications of less than 5.5 mm (7/32 inch), and may damage the camera. Preparing the camera F Tripod socket hole • Use a tripod with NEX-6L/NEX-6Y) • Make sure that the cord is not pinched when you close ...

Instruction Manual - Page 62

Recover Image DB Repairs the image database file when inconsistencies are recorded. Access Point Settings You can be used only in accordance with the law of the camera with an Eye-Fi card. (On/Off) Network Settings WPS Push You can change the device name under Wi-Fi Direct. Eye-Fi cards can register your access point manually...

Instruction Manual - Page 79

... during movie recording Wind noise reduction is activated SteadyShot/ SteadyShot warning Control dial Overheating warning Database file full/ Database file error Zoom magnification B Display C Display ±0.0 Indication Smart Zoom Clear Image Zoom Digital Zoom View mode Playback folder - File number Protect Print order Wi-Fi wave being emitted Indication Soft keys Indication Flash Mode/Red...

Instruction Manual - Page 97

... image data compatibility • This camera conforms with DCF (Design rule for Camera File system) universal standard established by using a 50 mm lens, you can find the approximate equivalent of the focal length of a 35 mm-format camera, and shoot with other equipment on your lens by half. On focal length The picture angle of this camera...

Marketing Specifications - Page 3

... Anti Dust Pixel Gross Effective Picture Resolution Focal Length Conversion Factor Color Filter System Recording Media Type Color Space Still Image Mode Still Image Size 16:9 Still Image Size 3:2 Panorama Still Image Size Video Format Video Mode Audio Format Microphone/Speaker Still Image File Format Sony E-mount lenses Sony E-mount interchangeable lens digital camera with six finishing styles...

Marketing Specifications - Page 4

... Sensitivity Manual Focus Assist Focus Features AF Illuminator Exposure System Picture Effect(s) Auto Exposure Lock Creative Style Exposure Bracketing Exposure Compensation Exposure Settings ISO Metering Metering Modes Metering Sensitivity Noise Reduction Scene Mode(s) White Balance Mode Sony E-mount lenses Approx. 4x (still images and movie) Smart Zoom (M: approx. 1.4x, S:approx. 2x) M: approx...

Product Brochure and Specifications - Page 11

..., even during high-speed continuous shooting. Multi memory card support For added storage capability and convenience, NEX-6's memory card slot supports a variety of sharp images when focusing manually. Picture Effect HDR Painting Miniature Soft Focus Partial Color (Green) Picture Effect Creativity comes easy with NEX-6 thanks to Picture Effect. 11 modes with the Peaking function. As...

Product Brochure and Specifications - Page 16

... a trademark of the OS. * Must be installed with Memory Stick Duo and SD memory cards Noise reduction Long exposure NR: On/Off, available at delivery. For more The computer environment must also satisfy the operating requirements of Apple Computer, Inc. Works with iMovie is pressed halfway. Sony recommends that you use the battery pack with...