Sony KDL 40W5100 Support Question
Sony KDL 40W5100 Support Question
Find answers below for this question about Sony KDL 40W5100 - 40" LCD TV.Need a Sony KDL 40W5100 manual? We have 1 online manual for this item!
Question posted by willybrowne on June 2nd, 2014
Kdl40w5100 Green Ight Turns Red Blinks 14 Then Repeats No Sound Or Video
no sound or video Green light turns red blinks 14 times and then repeats 14-- what board is defective??
Current Answers
Answer #1: Posted by StLFanMan on June 5th, 2014 11:15 AM
StLFanMan
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Member since:
August 14th, 2013 Points: 1,576,405
https://us.en.kb.sony.com/app/answers/detail/a_id/32192/c/65,66/p/61659,62766,63025/ Red, green or orange lights are on or blinking on the TV. A Video Tutorial is available with information about this topic.
Indication LEDs or lights are normally found on the lower front side of a Sony® TV. These are used to indicate the status of the TV or to indicate that certain features are enabled.
The following is a list of common LED indicators on Sony Televisions:
NOTE: For model-specific information regarding your television, refer to the supplied operating manual. Manuals, Specifications and Warranty information for your Sony product is available online.
- The red LED remains On continuously on some models to indicate that the TV power is Off. This is a normal indication for your TV.
- If you have a TV connected to an active high-speed Internet connection, an amber (orange) LED will blink On and Off when the TV is receiving a software update. Software updates are provided to improve the performance of your TV. Please do not turn off or remove the AC power during the software update. The TV will not respond to the remote control during the update. The software update may take a few minutes.
- A green LED that is On continuously is an indication that the TV power is on. You may get a blank screen even if the TV is on if you are on an input that has no signal. Try changing to a different input by pressing the INPUT orTV/VIDEO button on the remote control.
- A green LED that blinks On and Off is an indication on some models that the TV is receiving commands from a remote.
- No LED lit at all is an indication that the TV is turned off, the AC power is removed from the TV or that the Energy Saving Switch on the side of the TV has been turned Off.
- If an amber or orange LED is On, this indicates that a timer feature has been activated.
- If there is a red LED that blinks On and Off and the TV is not operating properly, this indicates that there may be an issue with the TV. Before calling customer support, please try to restore the TV operation by following the steps below:
- Try turning the power Off and then On by pressing the power button on the TV.
- Remove AC power from the TV for one minute by unplugging the TV from the outlet or power strip.
- Reset the TV to the original factory settings.
NOTE: If the TV still is not working properly after performing the restore, make sure you count the number of times the red LED light is blinking prior to contacting customer support. The support agent will need this information to properly troubleshoot your TV.
IMPORTANT:
- System software (firmware) updates are available for certain LCD Televisions. Software and driver updates for your Sony product are available online.
- If there is not a software update available, or if the issue continues after the update is completed, the TV may need service
Related Sony KDL 40W5100 Manual Pages
Operating Instructions - Page 1
Operating Instructions
LCD Digital Color TV
KDL-65W5100 KDL-52W5100 KDL-52W5150 KDL-46W5100 KDL-46W5150 KDL-40W5100
© 2009 Sony Corporation
Sony Customer Support
U.S.A.: www.sony.com/tvsupport Canada: www.sony.ca/support
United States 1.800.222.SONY
Canada 1.877.899.SONY
Please Do Not Return the Product to the Store
Operating Instructions - Page 3
... Other Equipment 14 Bundling the Connecting Cables 15 Installing the TV Against a Wall or
Enclosed Area 15 Running Initial Setup 16
Operating the TV
Using the Remote Control 17 Remote Control Button Description 18 TV Controls and Indicators 21
Exploring the XMB™ and TV Features
Category Icons 23 Accessing Photo, Music, and Video
Content 24...
Operating Instructions - Page 4
... a standard definition signal, you need access to a Full HD Experience
Set, Source, Sound, and Setup
Along with Your BRAVIA TV
To experience the stunning detail of your BRAVIA TV set, a complete HD system requires a source of HD programming, an HD sound system, and a proper connection setup. Refer to the Quick Setup Guide, enclosed separately...
Operating Instructions - Page 5
...➢ Channel Programming Information: TV Guide On Screen® provides TV programming information (page 31).
➢ TV Home Menu: XMBTM (XrossMediaBar) TV menu provides you to access ... Your BRAVIA® TV
TV Feature Highlights
Your BRAVIA TV is equipped with the latest in TV technology.
➢ Broadband Internet Connectivity: BRAVIA Internet Video brings videos, movies and much more...
Operating Instructions - Page 11
... cable
Getting Started
AUDIO-R (red) AUDIO-L (white)
Audio cable
• If your equipment has a DVI output and not an HDMI output, connect the DVI output to the AUDIO IN (L/R) of TV
CATV/Satellite antenna cable
HD cable box/ HD satellite box
AUDIO-R (red)
AUDIO-L (white)
PR (red) PB (blue) Y (green)
Component video cable Audio cable
(Continued...
Operating Instructions - Page 12
...panel
PC IN RGB
HD15-HD15 cable
(analog RGB)
AUDIO
2
Audio cable
IN
(stereo mini plugs)
IN
3 IN
4 S
VIDEO
VIDEO
L (MONO)
AUDIO R 2 VIDEO IN
PC Input Signal Reference Chart
After connecting the PC to the TV...HD15 cable connection as a video timing and not PC timing.
Supported resolutions
Signal VGA
...TV's PC input does not support Sync on Green or Composite Sync. • This TV...
Operating Instructions - Page 14
...Player/ DVD satellite Digital Audio Personal
"PS3"
player receiver cable box system computer
VIDEO IN VIDEO Y
LAN PB
PR
DIGITAL AUDIO OUT
L
AUDIO R
1
2
AUDIO
COMPONENT IN...AUDIO
R
CABLE / ANTENNA
USB
PC IN RGB
AUDIO 2
IN IN 3 IN
4 S
VIDEO VIDEO
L
(MONO)
AUDIO R 2 VIDEO IN
Digital recorder
Analog audio Digital audio
equipment
equipment
(A/V Receiver/Home Theater)
CABLE/ANTENNA
VCR/...
Operating Instructions - Page 16
... complete. Running Initial Setup
The Initial Setup screen appears when you turn on the TV for the first time.
1 Complete your ZIP or Postal code.
6 Set the clock to the current date and time. 7 Select Continue to scan for available channels and enable the TV Guide On Screen®
feature.
Bienvenue!
b button: Allows you to...
Operating Instructions - Page 17
... Remote Control Insert two size AA batteries (supplied) by matching e and E on your TV.
• Fluorescent lamps can interfere with your batteries and make sure that no objects are...8226; Point your remote control directly at the IR sensor located on your TV.
• Make sure that they are correctly inserted.
try turning off the fluorescent lamps.
• If you are blocking the path ...
Operating Instructions - Page 18
... CC when sound is not selected). THEATER: Press to turn Closed Captions ...to turn on the remote control may also operate BRAVIA® SyncTM equipment. Press to display the menu of your TV (...see page 35 for HDMI equipment). X PAUSE: Press to play a program in fast rewind mode. Your BRAVIA Sync audio system must be set Info Banner to exit.
The picture settings will time...
Operating Instructions - Page 19
...sound.
Press ENT to enter 2.1, press 2 , , 1 and ENT. qs
For example, to change channels
immediately. Operating the TV
Button
Description
DISPLAY CC POWER
4 WIDE qg
Press repeatedly...
qh 7 V/v/B/b
Press to turn on the most recently viewed Internet content provider (see page 22).
0
BRAVIA INTERNET
VIDEO
WIDGETS
0 BRAVIA INTERNET VIDEO
Press to adjust the volume.
Operating Instructions - Page 20
....
The TV alternates between two channels or inputs.
wa JUMP qk
ql
Description
Press to toggle through channels, press and hold down either +/-. Press to scan through channels.
Press repeatedly to display...wa
20 DISPLAY CC POWER
WIDE
SCENE
BRAVIA INTERNET
VIDEO
WIDGETS
Button
qj INPUT
qk OPTIONS
ql BRAVIA
INTERNET
qj
WIDGETS
w; Press to display the BRAVIA...
Operating Instructions - Page 21
... the list of external inputs is set to turn on the front cover). Press to access TV Settings and other media and network related content....5 (IR) Infrared Receiver Light Sensor
6 POWER 7 - CHANNEL +
8 - VOLUME +
Description
Outputs audio signal.
Lights up in orange during the software upgrade. Lights up and/or blinks in green when the TV is in red continuously, this button serves...
Operating Instructions - Page 23
..., Music, and Video icons organize your connected equipment, see
External Inputs
page 14. You can access the Widget Gallery from this icon.
23 Network
The Network icon lists downloaded BRAVIA Internet Widgets. Product Support for adjusting picture and display settings. Sound for more information on these icons. Network for customizing TV settings such as...
Operating Instructions - Page 26
..., Music, and Video
Media files from DLNA...may appear under each icon if the TV Network Setup has been completed (see page 16).
• Media files cannot be saved in the TV but can easily be added to ... Accessing Media Files
1 Press HOME to page 13 for a sample DLNA Certified equipment or page 14 for each Category icon and media file selected may vary. Shown with Photo Category icon selected....
Operating Instructions - Page 34
...of your remote control.
Changing the Wide Screen Mode Press WIDE repeatedly to cycle through the available modes while in the PC input...available with 480i or 480p sources.
• H Stretch is not available. Press WIDE repeatedly to the online Reference Book. Full
Full 1 Full 2
Full 1 Full 2
H ... PC Timing
Wide Mode is not available. You can manually change the Wide Mode...
Operating Instructions - Page 35
... communicate with BRAVIA Sync buttons, see page 18. Available options using Control for HDMI The following additional operations are possible: • Turning on the A/V receiver when the TV is turned on. • Automatically switching to the audio output of the A/V receiver's attached speakers. • Adjusting the volume and muting of the A/V receiver with...
Operating Instructions - Page 36
...; To reset the TV to factory default settings:
1 Turn on the TV. 2 While pressing V on the Remote Control, press POWER on the TV. (The TV will turn itself off, then
back on a stable surface to prevent it from cleaning has evaporated. The TV should also be removed with a cloth slightly moistened
with picture and sound quality are related...
Operating Instructions - Page 37
... which the receiver is connected.
❑ Consult the dealer or an experienced radio/TV
technician for help. Note
This television includes a QAM demodulator which can radiate radio frequency energy and, if not installed and used in a particular installation. KDL-
KDL-
40W5100 46W5100/ 52W5100/
KDL-
Telephone Number: 858-942-2230
This device complies with the limits for...
Operating Instructions - Page 38
...
Model
KDL-40W5100
KDL-46W5100/ KDL-52W5100/ KDL-65W5100 KDL-46W5150 KDL-52W5150
System
Television system
NTSC: American TV standard ATSC (8VSB terrestrial): ATSC compliant 8VSB QAM on cable: ANSI/SCTE 07 2000 (Does not include CableCARD functionality)
Channel coverage
Analog terrestrial: 2 - 69 / Digital terrestrial: 2 - 69 Analog Cable: 1 - 135 / Digital Cable: 1 - 135
Panel system
LCD...
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