Skype Subscriptions

I have just bought an unlimited world subscription, but when I phone my sons mobile in Thailand I get charged for using skype, on top of my subscription. Should I be getting charged? He has skype on his phone but cant get it to work, it will not connect. Is there anything we can do to fix this?

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Help for Skype - user guides, FAQs, customer support
...be part of your mobile tariff's inclusive minutes. Otherwise, your telephone operator will charge you the ... UK numbers and you have an Unlimited World monthly subscription. If you call ... landline in Cyprus from your mobile (not covered in your subscription) you will be charged the call rate ... a small connection fee . Learn more about monthly subscriptions How many phones can Skype...
Help for Skype - user guides, FAQs, customer support
My credit or debit card is about to expire - how do I change it? I have a limited subscription and I've run out of minutes. How can I get more minutes? I have an Unlimited* World 12 month subscription and when I try to purchase another subscription for 12 months, my payment is cancelled. Why? Why was I charged if my call dropped? Will my existing Skype Credit become inactive...
Help for Skype - user guides, FAQs, customer support
...Features Voicemail How does voicemail work? Voicemail on Skype acts just like on your answering machine or mobile. Unanswered calls are... calls whenever you are signed in to Skype. is included with all of our unlimited subscriptions . If you don’t have a ... Credit to purchase voicemail but you can also use the credit to call landline and mobile phones and send SMS directly from Skype. The ...