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Singer Futura XL-400 Support Question

Singer Futura XL-400 Support Question

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Question posted by ebroughton36 on July 14th, 2018

Embroidery Error 10

After connecting the embroidery arm and turning it on my machine gives me an error #10 and the arm does not move. I have tried to attach both size hoops that i have and still no results.

Current Answers

Answer #1: Posted by Odin on July 14th, 2018 9:39 AM
This answer was accepted by the poster of the original question.
Odin

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Related Singer Futura XL-400 Manual Pages

Instruction Manual - Page 2

... or replacing lamps." 12. "Never operate the sewing machine with any maintenance." Keep ventilation openings of the sewing machine and foot control free from the electrical outlet when removing covers, lubricating, or when making any other user servicing adjustments mentioned in the instruction manual." 19. "To disconnect, turn switch to ensure that on cord. To...
Instruction Manual - Page 5

...-to free-arm sewing 98 - 99 Performance checklist 100 - 101 Cleaning hook area and feed dogs 102 - 103 Oiling inside the face cover 104 - 105 Special accessories 106 - 107 Helpful messages 108 - 109 For European version Sewing machine Dimensions: 567 mm × 240 mm × 317 mm Mass of the equipment: 10.8 kg Embroidery unit Dimensions...
Instruction Manual - Page 8

.... Accessory drawer 38. Instruction manual 43 NOTE: B e s u r e t h e U S B c a b l e i s 44 attached to your machine when doing embroidery. 45 44 45 47 48 49 50 6 Bobbin winder spindle 9. Cord socket 11 16. Buttonhole lever 17. Identification plate 20. Presser foot screw 17 23. Handle 37. Release lever 40. Hoop adjusting screw 45. Outer frame 32 44. Power...
Instruction Manual - Page 10

... 1 16. Embroidery software CD 19 FUTURA embroidery is called the General Purpose Foot and will be used for the majority of your 7 Sewing machine is "system" of the machine and the software providing powerful option and capabilities. Spool pin cap (small) 7. Screwdriver for more information. 8 2 3 4 5 6 8 9 10 11 13 14 15 17 18 20 21 22 23 Screwdriver...
Instruction Manual - Page 12

... needle plate area before using sewing machine only. Set power/light switch at "OFF" Mettez l'interrupteur moteur/ lumière sur "OFF". VERTICAL SPOOL PIN for normal thread spool Place thread spool on the pin and secure with or without the foot control (see page 28 - 29). Connect the foot control plug into...
Instruction Manual - Page 28

...The LED turns on when twin needle sewing is activated. Auto (preprogrammed) default settings are at an Auto/Default Stitch Length and Width. LED turns on when twin needle sewing is ...Control Knob. Stitch length and width/needle position controls *Auto/Default settings Your sewing machine will produce most of your preference. Some patterns offer more opportunities for a ...
Instruction Manual - Page 30

... SELECTOR BUTTON 3 When the machine is turned on all patterns. When the...sewing machine makes 4 tiny tacking stitches to its up -stop position with 4 upper LED lamp lit. 3. FUNCTIONS OF OPERATION SWITCH PANEL 1. Push it again and it will sew 4 stitches in the pattern where the tacking stitch button is operating.  Flashing red light indicates a problem or an error...
Instruction Manual - Page 34

...under the presser foot and lower the presser foot lifter. 5 4. First turn the handwheel counter clockwise (toward the back of sewing. The numbers indicate distance from the needle at rear side) G. Reverse stitch... stitch mode button C. Start the machine. Pull both Metric and Inch Markings as shown. Start/stop the sewing machine. Guide the fabric gently with the thread...
Instruction Manual - Page 60

... to page 14 - 15. * A large amount of thread is required for embroidering, so be sure to turn off power to use full bobbin. PREPARATION FOR EMBROIDERY SEWING BEFORE ATTACHING EMBROIDERY UNIT ATTACHING EMBROIDERY FOOT Foot holder Support du pied Sujetador prensatelas Always be sure to machine CAUTION before changing presser foot. * Raise presser foot lifter. Screw Vis Guia...
Instruction Manual - Page 64

...the left to open. Make sure that the embroidery unit does not detach. Turn off the machine. * Remove embroidery hoop from machine. (Refer to machine CAUTION before installing embroidery unit. Slide the embroidery unit onto machine fitting connectors 2 Carro on the embroidery unit while attaching or during the embroidering process. Note: If embroidery unit is pushed in as far as it...
Instruction Manual - Page 72

... MACHINE BEFORE INSTALLING THE HOOP 1 1. Turn hand wheel counter clockwise (toward you) until it clicks into place. 2  To remove, press the release lever and slide the hoop towards you. NOTE: Before attaching small hoop, turn on power switch to move the carriage to its highest position. Raise presser foot and needle, and push up lever (A) of embroidery...
Instruction Manual - Page 76

...close the Futura software and then turn on your desktop to open the Futura software. Next attach the embroidery unit to your sewing machine and connect the USB cable between your sewing machine. Attach the hoop that ... an error message will prompt you to free some hard disk space before proceeding with to continue. If the installation utility identifies a lack of the FUTURA software...
Instruction Manual - Page 78

...", by checking the box in progress, press the Reverse Stitch button. OPERATION SWITCHES WHEN EMBROIDERY UNIT IS ATTACHED OPERATION SWITCHES START/STOP BUTTON When start .  Red light indicates machine is operating.  Flashing red light indicates a problem or an error. * Flashing for 2 - 3 seconds shows that an incorrect operation was made. * Continuous flashing indicates...
Instruction Manual - Page 82

... needle. If the thread is tapped with the hoop mounting screws. Attach stabilizer to pucker and result in the frames so that when the fabric is tangled on the spool pin or somewhere along the thread path. Embroidery hoop is tangled. EMBROIDERY PATTERN IS MIS-ALIGNED MACHINE SIDE HOOP SIDE Embroidering is continuing when thread is not correctly...
Instruction Manual - Page 84

...screen says thread is broken, machine lights are missing If the embroidery machine detects that the thread is ... automatically stop S'arrête automatiquement Para automáticamente Blank stitches resulting from thread breakage Points vides résultant d'une rupture du fil Puntadas...embroidery data. The hoop will move back one stitch at a time. HELPFUL INFORMATION FOR ...
Instruction Manual - Page 90

...Hoop Multi-Hooping is a special feature in the Futura software that will allow embroidery data which is larger than a single embroidery hoop to be sent to the machine to stitch out, while making it easy to re-hoop the fabric so that each other . When re-hooping... Tools from the horizontal tool bar, select Hoop and then select Multiple. 2. Please try to stitch out the design. 1. Fig....
Instruction Manual - Page 92

... design elements and arrange them in the hoop area on the tool bar. 5. The grey area (#1 Hoop) is the first of the embroidery data that is sent to the machine for sewing one section at a time. Guide lines are markings which indicates the exact center of the first hoop section). 4. The example shown uses lettering and...
Instruction Manual - Page 94

... where the crosslines are accurately input on the vertical cross line. It is extremely important that the points are positioned in the hoop. The machine is indicating the point to be input. and then re-enter point(s). 92 Upward Vers le haut Hacia arriba Downward Vers le bas Leftward Hacia ...
Instruction Manual - Page 104

... removing the plug from the wall-outlet. Make sure that the needle is at all purpose" oil as illustrated. Remove the bobbin case (2). 3 4. Cleaning the sewing machine and footcontroller After using, keep the essential parts clean at its highest position. 2 2. DO NOT use "all times. (1) 1. Replace the bobbin case with the lint...
Instruction Manual - Page 106

... Guia 104 Remove two screws and face cover. 2. For the machine used after a long interval : It should be oiled before oiling.  For best results always use SINGER Brand Sewing Machine Oil. Use of sewing machine oil to your machine. Put one drop of oil other than Sewing Machine Oil will cause damage to the points indicated by arrows. 1 Face...

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