Seiko 8F32 Support Question
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Question posted by georgeasan on June 21st, 2011
Where Can I Get A Battery Replaced For My 8f32 0079 Seiko Watch? Zip Code 98346
Current Answers
Answer #1: Posted by cbornes3 on September 25th, 2011 1:21 PM
In reply to your recent letter concerning how to obtain service and/or parts for your timepiece, please be advised as follows:
The Seiko Corporation of America (SCA) Service Center provides repair services on Seiko, Pulsar, Jaz, Lassale, Wired, Spoon, and Seiko clocks. We are also happy to handle the service of the following brands/collections: Grand Seiko, Seiko Galante, Seiko Credor, Seiko Spring Drive, and Seiko Kinetic Chronograph – caliber 9T (please be aware that these watches possess highly sophisticated movements and must be sent to Japan for service, where the total lead time is 4-6 weeks). Please know that the SCA Service Center is the only service center for Seiko and Pulsar in the United States. All work for Seiko brand is guaranteed for twelve months and all work for Pulsar brand is guaranteed for six months. The SCA Service Center will provide you with a free written estimate(s) to the cost of repairing your timepiece(s), including any part(s) it may require. We cannot provide estimates by phone, as we must have the timepiece in order to perform a proper evaluation. If you live in Puerto Rico, you may send your watch to Centro Tecnico, who is authorized by Seiko Corporation of America to provide In Warranty service on Seiko and Pulsar watches. Please see below for their address and phone number.
If you would like the SCA Service Center to evaluate your timepiece please send it to our service center in Mahwah, N.J. Please Note: We do not register warrantees. Warranty documents (original and fully completed Warranty Card or Sales Receipt) must be sent with the timepiece for the service to be performed under the terms of the warranty. We will return all warranty and/or sales documentation. Items not covered under warranty, timepieces outside of the warranty period, and timepieces received without warranty paperwork will be estimated at prevailing repair costs. After the evaluation, we will contact you with the results of our findings.
PLEASE DO NOT SEND THE ORIGINAL GIFT BOX SINCE IT CAN NOT BE RETURNED. We suggest you insure the package for your protection. Please send the timepiece to:
SCA Service Center Centro Tecnico de Reparacion
1111 MacArthur Blvd. Or Avenida Roberto Clemente C16
Mahwah, NJ 07430 Carolina, Puerto Rico 00985
800-722-4452 787-750-7190
In addition, the SCA Service Center sells bands, straps, some batteries, and band parts directly to consumers. Please call 1-800-722-4452 to order parts from us directly. Thank you for contacting us about your timepiece.
PLEASE RETURN THIS FORM WITH THE TIMEPIECE & KEEP A COPY OF THIS INFORMATION FOR YOUR RECORDS
NAME:
ADDRESS:
CITY: STATE: ZIP:
DAYTIME TELEPHONE #: ( )
FAX #: ( ) EMAIL:
BRAND: STYLE:
CASEBACK NUMBER: __ __ __ __ - __ __ __ __
SERIAL NUMBER: __ __ __ __ __ __
COLOR: CASE: BAND: DIAL:
DESCRIPTION OF PROBLEM:
SEIKO CORPORATION OF AMERICA is committed to our customers and your complete satisfaction. We will be happy to assist you with any questions you may have.
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