Seagate ST373455LC Support Question
Seagate ST373455LC Support Question
Find answers below for this question about Seagate ST373455LC - Cheetah 73.4 GB Hard Drive.Need a Seagate ST373455LC manual? We have 8 online manuals for this item!
Question posted by GaetanLaberge on August 30th, 2016
Hello,i Would Like To Know What Your Hdd Issue Was Exactly And How You Were
able to solve it. My DELL Power Edge 2850 servers won't boot with a second HDD of type ST373454LC. I have a RAID 1 system with a ST373453LC drive in bay 0 (the newer HDD is in bay 1). The system will boot normally if I take the 454 version drive out. It looks like the RAID controller doesn't recognize the 454. Attempts to rebuild the 454 in the 453's image also fail with the RAID utility only reporting ERROR when attempting to rebuild.Sincerely,Gaëtan Laberge
Current Answers
Answer #1: Posted by Odin on August 30th, 2016 10:15 AM
Odin
Member since:
April 10th, 2010 Points: 41,236,680
Member since:
April 10th, 2010 Points: 41,236,680
You seem to be confusing us (an independent help site) with Seagate. See the contact information here--https://www.contacthelp.com/seagate/customer-service or see the corporate contact information here--http://www.corporateofficeowl.com/seagate/Corporate%20Office..
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Related Seagate ST373455LC Manual Pages
SAS System Builder Resource Guide: System builders info on the SCSI to SAS transition (258K, PDF) - Page 7
Drive Size Drive Court Form Factor U
Enclosures and Canisters With SAS Backplane
Type
Interface
SAS Port Count
HDD
Form Factor
Website
CI Design
SR 104 SR 208 SR 212 SR 316 SR 420 SR 524 SR 1100i SR 1204 SR 1205 SR 1400 SR 4100i
CRU-Datapor
DataPort 4 Bay...-J1002-R S16S-J1000-S/R
Newisys
SA 2120
One Stop Systems
OSS-RAID-4-x4 OSS-RAID-12-x8
PDE Technology
E302 11-0427 E304 11-0428 11-0555...
SAS System Builder Resource Guide: System builders info on the SCSI to SAS transition (258K, PDF) - Page 8
Type
Interface
SAS Port Count
HDD
Form Factor
Website
Drive Size Drive Court Form Factor U
Polywell Computers (cont'd)
Suma SA212JB
JBOD
SAS
3.5
24
N/A
2U
Suma SA316JB
JBOD
SAS
3.5
16
N/A
3U
Promise
VTE610sS (Singlel Ctrl RAID)
Chassis
SAS
3.5
16
3U
VTE610sD (Dual Ctrl RAID)
Chassis
SAS
3.5
16
3U
VTE310sS (Single Ctrl RAID)
Chassis
SAS
3.5
12
2U
VTE310sD (...
Cheetah 15K.5 Product Overview - Page 2
...exposure during RAID rebuilds. Publication Number: PO-0030, June 2006 Cheetah 15K.5
Best price/performance, lowest cost of 10. Cheetah 15K.5 ...drives. www.seagate.com 1-800-732-4283 (1-800-SEAGATE)
Specifications
Capacity (GB)
300, 146, 73
Seek Time, Read/Write (average, msec)
3.5/4.0
Transfer Rate, Sustained (Mbytes/sec)
Up to hard drive capacity. Seagate® designed the Cheetah...
VAR Delivers Competitive Advantage With Intel, Adaptec, and Seagate (454K, PDF) - Page 1
...servers to meet the processing, I /O throughput headroom. Result
With the performance headroom of new Intel-technology based platforms combined with the latest Unified Serial (SATA/SAS) RAID technology from Adaptec and 15K-RPM Seagate Cheetah* hard drives... scalable and leading-edge Server and External Storage hardware ... Seagate combine seamlessly in platforms able to accommodate the demands of ...
VAR Delivers Competitive Advantage With Intel, Adaptec, and Seagate (454K, PDF) - Page 4
... 3405 PCI-e 4-port Unified Serial RAID Controller
Seagate Cheetah* 15,000 RPM Hard Drives
Supported Processors: Quad-Core Intel® Xeon® 5400 sequence Dual-Core Intel® Xeon® 5200 sequence
Supported Memory:
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Cheetah 15K.5 SCSI Product Manual - Page 3
... 16 5.2.3 Hot plugging Cheetah 15K.5 SCSI disc drives 17 5.2.4 S.M.A.R.T 17 5.2.5 Thermal monitor 19 5.2.6 Drive Self Test (DST 19 5.2.7 Product warranty 21
6.0 Physical/electrical specifications 23
6.1 AC power requirements 23 6.2 DC power requirements 23
6.2.1 Conducted noise immunity 25 6.2.2 Power sequencing 25 6.2.3 Current profile 25 6.3 Power dissipation 27 6.4 Environmental...
Cheetah 15K.5 SCSI Product Manual - Page 4
...9.6.2 SCSI interface physical description 60 9.6.3 SCSI interface cable requirements 61 9.6.4 Mating connectors 61 9.7 Electrical description 70 9.7.1 Multimode-SE and LVD alternatives 70 9.8 Terminator requirements 73 9.9 Terminator power 73 9.10 Disc drive SCSI timing 74 9.11 Drive activity LED 76
10.0 Seagate Technology support services 77
ii
Cheetah 15K.5 SCSI Product Manual, Rev.
Cheetah 15K.5 SCSI Product Manual - Page 5
... 8. Figure 11. Figure 15.
IOPS (LVD 27 ST3146855LC DC current and power vs. Figure 9. Figure 4. IOPS (LVD 29 Locations of Figures
Figure 1. Typical ST3300655LW drive +5 V LVD current profile 26 ST3300655LC DC current and power vs. H
iii IOPS (LVD 28 ST373455LC DC current and power vs. Figure 14. List of the HDA temperature check point 30...
Cheetah 15K.5 SCSI Product Manual - Page 7
... (SCSI) as described in the ANSI SCSI SPI-4 interface specifications to the extent described in this product manual the reference to Cheetah 15K.5 SCSI models is referred to as "the drive" unless references to individual models are necessary.
The SCSI Interface Manual (part number 100293069) describes general SCSI interface characteristics of this...
Cheetah 15K.5 SCSI Product Manual - Page 9
... governmental regulations. See Table 3, DC power requirements. If the I /O cables may be used, with the shields grounded to the enclosure and to the host controller.
2.1.2
Electromagnetic susceptibility
As a component assembly, the drive is the user's responsibility to guarantee the specified performance characteristics.
The Cheetah 15K.5 SCSI disc drive is a UL recognized component per...
Cheetah 15K.5 SCSI Product Manual - Page 22
... errors are based on the following assumptions for Enterprise Storage System environments: • 8,760 power-on hours per year
• 250 average on/off cycles per year
• Operating...
Seek errors
A seek error is defined as drive failures.
5.2
Reliability and service
You can enhance the reliability of Cheetah 15K.5 SCSI disc drives by ensuring that ensures the HDA case temperatures do...
Cheetah 15K.5 SCSI Product Manual - Page 23
... not allowed during insertion or removal, except on the device being changed
Seagate Cheetah 15K.5 SCSI disc drives support all devices on the SCSI bus. Failure to perform the SCSI Bus ... termination and termination power source shall be controlled to the bus. End users should be completed, and the bus quiesced, before an actual failure occurs. The disc drive spindle must issue a Bus Reset...
Cheetah 15K.5 SCSI Product Manual - Page 35
... 0.800 0.600 0.400 0.200 0.000
0.0
ST373455LC CURRENT/POWER vs THROUGHPUT (SCSI -
ST373455LC DC current and power vs. To calculate BTUs per hour).
H
29 IOPS (LVD)
Power (watts)
5Volt A 12 Volt A Wat t s
Cheetah 15K.5 SCSI Product Manual, Rev. ST373455LW/ST373455LC
For drives using low voltage differential interface circuits, typical power dissipation under idle conditions is...
Cheetah 15K.5 SCSI Product Manual - Page 53
...(N = no) Y Y Y N Y Y N Y Y Y Y N Y Y Y Y Y N Y Y
N Y
Cheetah 15K.5 SCSI Product Manual, Rev. 9.0 Interface requirements
This section partially describes the interface requirements as noted herein or in the Seagate Parallel SCSI... the messages supported by the Cheetah 15K.5 SCSI family drives. Table 7: SCSI messages supported by Cheetah 15K.5 SCSI family drives
Message name Abort Abort-tag ...
Cheetah 15K.5 SCSI Product Manual - Page 54
... lists the SCSI interface commands that are shipped set to operate in Ultra320 mode. OEM standard drives are supported by SCSI-2/3 N N N N Y N Y Y Y Y Y N Y Y Y Y Y Y Y Y
48
Cheetah 15K.5 SCSI Product Manual, Rev. Table 7: SCSI messages supported by Cheetah 15K.5 SCSI family drives
Message name
Message code
Ordered queue tag
22h
Simple queue tag
20h
Quick Arbitration and Selection...
Cheetah 15K.5 SCSI Product Manual - Page 55
H
49 Table 8: Commands supported by Cheetah 15K.5 SCSI family drive (Continued)
Command name Lock-unlock cache Log Select
PCR bit DU bit DS bit TSD bit ETC bit TMC bit ... page (03h) Information Exceptions Control page (1Ch)
Background Scan mode subpage (01h) Notch and Partition Page (0Ch) Port Control Page (19h) Power Condition page (1Ah)
Command code 36h 4Ch
4Dh
15h 55h 1Ah
Supported by SCSI...
Cheetah 15K.5 SCSI Product Manual - Page 56
H Table 8: Commands supported by Cheetah 15K.5 SCSI family drive (Continued)
Command name Rigid Disc Drive Geometry page (04h) Unit Attention page (00h) Verify Error Recovery page (07h) Xor Control page (10h)
... 03h
16h
56h
01h 31h 30h 32h 0Bh 2Bh 1Dh
Supported by SCSI-2/3 Y Y Y N Y N Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y N Y Y N Y N N N Y Y Y Y
50
Cheetah 15K.5 SCSI Product Manual, Rev.
Cheetah 15K.5 SCSI Product Manual - Page 57
..., Rev.
H
51 This usually makes
the drive inoperable. Table 8: Commands supported by Cheetah 15K.5 SCSI family drive (Continued)
Command name Translate page (40h)
Set... Y Y Y Y Y Y Y Y Y
2Ah
Y
Y
Y
3Fh
Y
41h
Y
N
N
52h
N
50h
N
51h
N
[1] The drive can format to any even number of bytes per sector from 512 to 528. [2] Tables 10 show how individual bits are set and which are...
Cheetah 15K.5 SCSI Product Manual - Page 58
...ST373455LW
33 37 33 34 35 35 4C 57 20
ST373455LC
33 37 33 34 35 35 4C 43 20
[ ...drive to compatibility issues with servo RAM and ROM release numbers. the year the drive's firmware code was built.
9.3.1
Inquiry Vital Product data
Instead of the product Firmware Release number. Table 9: Cheetah 15K.5 SCSI family drive...20 NOTICE
128-143 72 69 67 68 74 73 20 72 65 73 65 72 76 65 64 20
[ ]1 03...
Cheetah 15K.5 SCSI Product Manual - Page 64
...
50
200
5.0
1. Figures 13 and 14 show the locations of the DC power connector, SCSI interface connector, drive select headers, and option select headers.
See Section 9.8 and Section 9.9 for additional... Table 14 lists the synchronous data transfer periods supported by the drive in the Parallel SCSI Interface Manual.
58
Cheetah 15K.5 SCSI Product Manual, Rev. This transfer rate is the ...
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