Seagate GoFlex Home Support Question
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Question posted by rocksong on September 21st, 2013
Seagate Backup Files Disappeared
I downloaded a Seagate software update and now all the files in my Backup folder have disappeared!! It is only showing a Time Machine folder in the Backup folder, and that is empty!! I really need to retrieve these backup files, can someone please help!
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Related Seagate GoFlex Home Manual Pages
Product Information - Page 1
... up files and folders automatically and continuously from up in just minutes • Share a USB printer with every PC and Mac computer in the home • Upgrade storage capacity easily or plug in external drives - The GoFlex Home network storage system includes software to back up to three PC and Mac computers in the home*.
Home
NETWORK STORAGE SYSTEM
Perfect for when you need...
Product Information - Page 2
see front of box for activation and Internet file sharing • Internet Explorer® 7, Firefox® 3.x, Chrome 4.x, Safari® 3, or later web browser • Windows® 7, Windows Vista®, Windows® XP or Mac OS® X 10.4.9 or later operating system
• GoFlex Home Network Storage System (includes network base and hard drive - When referring to change...
User Guide - Page 5
Introduction
The FreeAgent® GoFlex™ Home network storage system lets you use one centralized location, while automatically and continuously backing up and use GoFlex Home to set up the files and folders on GoFlex Home over the Web PCs accessing GoFlex Home require: • Pentium III 500 MHz-equivalent processor or higher • 256 MB RAM • Windows® XP, Windows ...
User Guide - Page 7
...computers on your home network can access GoFlex Home. (You can store Windows- FreeAgent® GoFlex™ Home User Guide
7 Introduction
Special Features of GoFlex Home
• Instant Backup: GoFlex Home protects your home, using Memeo™ Instant Backup (Windows only), and is also Time Machine®-compatible for Mac computers.
• Centralized Storage: GoFlex Home is a central...
User Guide - Page 9
... Guide). • Name, activate, and register GoFlex Home. • Install the software on your own computer:
• Seagate Dashboard, for access to all your home network to see "Copying Your Files to GoFlex Home" on page 10 for you during setup, GoFlex Home automatically creates three folders on your home network (or set up GoFlex Home, and with the folders that only you can be stored...
User Guide - Page 16
...is created, and the person can act as their Personal and Backup folders.
4.
Step 5: Adding a User to continue creating user ...files they store in case a password is added to do the same home network manager tasks as you can begin using GoFlex Home as soon as the home network... characters long and must be able to your GoFlex Home network storage system (see page 17).
6. Enter and ...
User Guide - Page 17
... on your GoFlex Home network storage system, you are setting up GoFlex Home on page 17. Up to GoFlex Home
Note: You can access GoFlex Home. TIP: You can upgrade to unlimited users and computers (and add other useful GoFlex
Home features) by subscribing to GoFlex Home: 1. Note: If you must install the GoFlex Home software-Seagate Dashboard and Memeo Instant Backup.
See "Step...
User Guide - Page 18
...'s regular user log in this section until you can add more information. Your GoFlex Home network storage system is set up , your GoFlex Home network storage system (as required). Windows
Next Steps
3. See "About Seagate Share Pro" and "About Premium Backup" on page 62
Don't forget that GoFlex Home is now fully set up and ready to your next steps are case...
User Guide - Page 19
... • SmartFolderShortcut (which opens the Seagate Share application in your browser) • Configure Time Machine to the folders of your household can access, where all your file/system backup device. • Install the desktop applications and configure Time Machine on the other files to GoFlex Home by everyone on your home
network. • A Personal folder that only you can access...
User Guide - Page 26
... set up GoFlex Home on -screen instructions to configure Time Machine to download the installation software.
FreeAgent® GoFlex™ Home User Guide
26
Note: If you are setting up additional household computers (as your computer. Mac
The Time Machine Walkthrough screen opens. Step 6: Setting Up More Mac Computers
Figure 23: Logging in to your GoFlex Home network storage system...
User Guide - Page 27
... up additional computers by subscribing to your files from your computer to your GoFlex Home folders (see page 37).
• Learn how to access and enjoy your GoFlex Home network storage system (as required). Next Steps
Now that you have added all the household Mac computers to Seagate Share Pro or purchasing a Premium Backup software upgrade.
Click Step 2 Install Desktop Applications...
User Guide - Page 30
... the computer (see page 64).
• Manage your own GoFlex Home folders. Getting Started with family and friends, using Memeo Instant Backup (see page 39).
• Share files with GoFlex Home
Opening the Seagate Dashboard
The Seagate Dashboard Features
From the Dashboard, you can log in to your GoFlex Home network storage system, and edit existing user accounts-permission required (see...
User Guide - Page 39
... Run Time Machine.
5. If you want to GoFlex Home.
4. Backing Up Your Files to GoFlex Home
Figure 34: Seagate Share: Upload Window
4. (Small number of files) Click Manual Upload, click Add File, then browse to the file you don't want to use Time Machine backup software with GoFlex Home
The Upload window opens. Backing Up Your Files to upload. Once you . GoFlex Home includes...
User Guide - Page 40
... any additional steps to update the software. Mac users can access your three folders on GoFlex Home. 4. Open the Seagate Dashboard (see page 28). Ensure that you 're an advanced user, upgrade to open other files in
FreeAgent® GoFlex™ Home User Guide
40 This may take some time, depending on the Seagate Dashboard to Memeo Premium Backup for more information...
User Guide - Page 48
... it , too, on your GoFlex Home network storage system, as a network device. Open Seagate Share and log in mind that it's a shared printer and that others connected to and manage the USB printer from a digital media device that's connected to the media devices on a first-come, first-print basis. Enjoying Your Files on a Digital Video Player or...
User Guide - Page 62
... at any devices connected to update your preferred language. OR, Open and log in to Seagate Share (see page 31), click Go To, then click Preferences. Managing GoFlex Home
Changing Your Own GoFlex Home Password
6. Managing GoFlex Home
Once your password: 1. Note:
Some of the tasks described in this chapter can change your GoFlex Home network storage system has been set up...
User Guide - Page 63
... the ones you disabled previously.
4. you can browse the list of the Seagate Dashboard is updated regularly, so check back often to see what happens when you copy or move a file to a folder that Seagate Share sends out (see "Creating a Share" on your GoFlex Home network storage system to Your Computer
The bottom panel of applications, try out the...
User Guide - Page 71
... your own backup files).
• Storage Devices: Lets you can also delete all existing files from GoFlex Home (see page 67). FreeAgent® GoFlex™ Home User Guide
71 Managing GoFlex Home
Managing GoFlex Home Settings and Preferences
GoFlex Home) are available by yearly subscription. Most home networks with less than 255 nodes use Time Machine to GoFlex Home. Administration...
User Guide - Page 73
... have to try a few times to show that 's not already in the world.
7. Use the Check Availability button for GoFlex Home/my user account? FreeAgent® GoFlex™ Home User Guide
73 The GoFlex Home device itself must be viewing photos, watching a movie, listening to Memeo Instant Backup for 10 seconds erases all your GoFlex Home network storage system, no two user...
User Guide - Page 79
...67 Server Preferences settings 70 shutting down GoFlex Home 68 software updates 66
FreeAgent® GoFlex™ Home User Guide
Index
Storage Devices 71 UPNP Router Configuration 70 User settings 63 printer, setting up GoFlex Home 12 system requirements 5
permissions 16, 65 Personal folder 9, 36
photos creating a Home page background 52 creating cover art for shares 59 rotating in Seagate Share...
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